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Claims Adjuster Jobs in Rio Rancho, NM (NOW HIRING)

Claims Assistance: Guide clients through the claims process, explaining coverage and facilitating communication with claims adjusters. * Problem Resolution: Research and resolve complex client issues ...

Workers' Compensation Claim Specialist

Albuquerque, NM · On-site

$21.25 - $29.25/hr

We don't just process claims-we support people. As the largest privately owned Third Party ... ResponsibilitiesWhen we hire Workers' Compensation Adjusters at CCMSI, we look for detaildriven ...

Duties include working with insurance claims adjusters, associated claims systems, and property owners to support the request, capture, and processing of insurance claims data and payments to support ...

Duties include working with insurance claims adjusters, associated claims systems, and property owners to support the request, capture, and processing of insurance claims data and payments to support ...

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Claims Adjuster information

See Rio Rancho, NM salary details

$28.9K

$61.1K

$85.2K

How much do claims adjuster jobs pay per year?

As of Jun 23, 2026, the average yearly pay for claims adjuster in Rio Rancho, NM is $61,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $71,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Claims Adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

What are claims adjusters?

Claims adjusters are professionals who investigate insurance claims to determine the extent of an insurance company's liability. They review policy details, inspect property damage or injury, interview claimants and witnesses, and negotiate settlements. Their goal is to ensure that claims are handled fairly and efficiently while minimizing unnecessary costs for the insurer. Claims adjusters may work for insurance companies, third-party administrators, or as independent contractors.

Is it hard to become a claims adjuster?

Becoming a claims adjuster typically requires a high school diploma or equivalent, and some states or employers may require licensing or certification, which involves passing exams and gaining experience. The job involves strong communication skills, attention to detail, and knowledge of insurance policies and claims processing, but the difficulty varies depending on individual background and regional requirements.

What are the key skills and qualifications needed to thrive as a Claims Adjuster, and why are they important?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

Is being a claim adjuster worth it?

A claims adjuster evaluates insurance claims, often requiring strong communication, analytical skills, and knowledge of insurance policies. The role offers a stable career with opportunities for advancement, but workload and stress levels can vary depending on the employer and claim complexity.

What Is a Claims Adjuster Job?

The job of a claims adjuster is to help settle insurance claims. Adjusters generally inspect the damage and work with claimants. According to the Bureau of Labor Statistics, the duties of a claims adjuster include researching and determining how much a claim should be paid, gathering evidence, photos, and statements from claimants, and protecting the company against fraud. There are several types of claims adjusters. Public adjusters work independently to give second opinions on claims. Appraisers assign value to damage, and insurance investigators ensure claims are not fraudulent.

What jobs pay 2000 a day?

Claims adjusters typically do not earn $2,000 a day; their salaries vary based on experience, location, and complexity of claims. High-earning claims adjusters, especially those working in specialized or high-value claims, may reach this level with overtime or bonuses, but it is uncommon for standard roles. Generally, such high daily earnings are more associated with executive, consulting, or specialized professional roles rather than claims adjusting.

What kind of claims adjuster makes the most money?

Specialty claims adjusters, such as those handling complex or high-value claims like large property, commercial, or catastrophic losses, tend to earn the highest salaries. These roles often require advanced certifications, extensive experience, and specialized knowledge, which contribute to higher compensation compared to general claims adjusters.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

What are the most commonly searched types of Claims Adjuster jobs in Rio Rancho, NM? The most popular types of Claims Adjuster jobs in Rio Rancho, NM are:
What are popular job titles related to Claims Adjuster jobs in Rio Rancho, NM? For Claims Adjuster jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Claims Adjuster jobs in Rio Rancho, NM look for? The top searched job categories for Claims Adjuster jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Claims Adjuster jobs? Cities near Rio Rancho, NM with the most Claims Adjuster job openings:
Infographic showing various Claims Adjuster job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 10% Part Time, 3% Temporary, and 20% Contract. Highlights an 62% Physical, 13% Hybrid, and 25% Remote job distribution, with an average salary of $61,138 per year, or $29.4 per hour.

Other

Posted 13 days ago


Job description

Description

Job Title: Claims Intake Specialist 

Department: Provider Relations

Reports to: Claims Administration Supervisor


Position Summary:

The Claims Intake Specialist will function in a fast-paced and high-volume environment, providing administrative support to the Claims Department through intake of claims, filing, copying, data entry, responding to requests and directing work to its proper destination within the organization. The Claims Intake Specialist will perform other clerical and administrative duties to ensure smooth workflow and productivity. 


Essential Functions:

  • Perform data entry of new First Reports of Injury information received by phone or other method.  
  • Provide limited claim instructions or information to customers; direct complex inquiries to appropriate Claims Adjusters for response.
  • Contact insured or other involved persons to obtain missing claim information.
  • Sort, scan, classify, code and perform data entry of incoming documents and information for integration into software systems.
  • Prepare and scan documents into the imaging system. Provide quality assurance for all documents scanned.
  • Support the claims adjusting staff by researching and responding to billing issues, third-party inquiries, and disputes. Coordinate with the bill review vendor to ensure timely and accurate communication with providers regarding payment concerns and the resolution of billing discrepancies.
  • Maintain records, reports, and/or files.
  • Copy and organize large volume files for transmission to legal counsel or others as appropriate.
  • Obtain W9 documents for new or changed provider address book contact according to established procedures.
  • Monitor the medical bill holds in the bill review vendor system. Notify the appropriate staff to receive direction related to these bill holds.
  • Sort incoming mail and packages. Deliver to appropriate Adjusters. 
  • Serve as back-up for claims administration duties within the Provider Relations Department. 
  • Other related duties as assigned by supervisor

Requirements

Job Qualifications:

Education:

High School diploma or GED equivalent. 


Experience:

1-3 years directly related experience.


Required Skills/Abilities:

Fluency in oral and written communication.

Excellent customer service skills with ability to communicate professionally with stakeholders.

Strong attention to detail and focus on accuracy.

Positive attitude and willingly collaborates in a team environment. 

Ability to organize and prioritize work.

Intermediate computer skills and ability to learn new computer applications.

Ability to meet deadlines and respond well to direction.


Specialized Knowledge, Licenses, etc.:

Demonstrated proficiency in:

MS Office (Word, Excel, Outlook, PowerPoint)

General knowledge of payer specific or medical specialty billing, as well as knowledge of ICD-9, ICD-10 and CPT coding helpful.


Values and Mission:

Adheres to New Mexico Mutual's values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action.


Positive Attitude:

Develops and maintains positive working relationships with team members, customers, co-workers and management by demonstrating effective communication and collaborative skills.


Working Conditions:

NEW MEXICO MUTUAL maintains general office conditions with light physical demands.  

Employees of NEW MEXICO MUTUAL adhere to all safety rules and regulations including building security.

Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities.

NEW MEXICO MUTUAL maintains a drug free environment, drug testing prior to employment as well as upon a work-related accident.

Exposure to VDT screens.