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Claims Adjuster Trainee Jobs in Rio Rancho, NM (NOW HIRING)

Sign on bonus: $1,500 for candidates who hold an adjuster's license that is active and in good ... Let GEICO teach you how to write estimates and adjust claims so you can directly assist our ...

Auto Damage Trainee

Albuquerque, NM · On-site +1

$52K/yr

Sign on bonus: $1,500 for candidates who hold an adjuster's license that is active and in good ... Let GEICO teach you how to write estimates and adjust claims so you can directly assist our ...

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Claims Adjuster Trainee information

See Rio Rancho, NM salary details

$28.9K

$61.1K

$85.2K

How much do claims adjuster trainee jobs pay per year?

As of Jun 23, 2026, the average yearly pay for claims adjuster trainee in Rio Rancho, NM is $61,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $71,400.00 per year, depending on experience, location, and employer.

How do I become a claims adjuster with no experience?

To become a claims adjuster with no experience, you can start by completing a pre-licensing course required by your state and passing the licensing exam. Gaining knowledge of insurance policies, claims processes, and developing strong communication skills can help you qualify for entry-level adjuster positions, which often provide on-the-job training.

What is a claims adjuster trainee?

A claims adjuster trainee is an entry-level position in the insurance industry where individuals learn to evaluate insurance claims, determine coverage, and estimate damages under supervision. The role often involves training on industry software, policies, and claims procedures, with the goal of becoming a licensed claims adjuster.

Which claims adjuster makes the most money?

Senior claims adjusters, especially those with specialized expertise in areas like catastrophe or complex claims, tend to earn the highest salaries among claims adjusters. Factors such as experience, certifications, and working in high-value or high-risk environments can also increase earning potential.

How much does a claims adjuster make?

The average annual salary for a claims adjuster in Florida is around $60,000, but it can range from approximately $45,000 to $75,000 depending on experience, certifications, and employer. Entry-level trainees typically earn less, while experienced adjusters with specialized skills or certifications can earn higher salaries. Compensation may also include benefits such as health insurance and paid time off.

What Does a Claims Adjuster Trainee Do?

As a claims adjuster trainee, your responsibilities are to help a claims adjuster evaluate insurance claims for home, auto, personal injury, commercial, or other forms of insurance. In this position, you work under the supervision of an experienced, licensed claims investigator. Your responsibilities may involve performing research and investigating claims to determine the cause of an incident. You may also interview claimants and witnesses to ascertain liability as well as work with your trainer to negotiate and settle the claim with customers.

What are the key skills and qualifications needed to thrive as a Claims Adjuster Trainee, and why are they important?

To thrive as a Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor’s degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster’s license are typically required. Excellent communication, negotiation, and customer service skills are crucial for interacting with policyholders and resolving claims effectively. These abilities ensure accurate claim evaluations, efficient settlements, and high customer satisfaction in a competitive insurance environment.

What is the difference between Claims Adjuster Trainee vs Claims Adjuster?

AspectClaims Adjuster TraineeClaims Adjuster
CertificationsOften requires a license or certification, such as state-specific adjuster licensesRequires a license; experience may be preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibility, independent decision-making
Job ResponsibilitiesAssisting with claims, learning procedures, shadowing senior adjustersEvaluating claims, negotiating settlements, making coverage decisions
Industry UsageCommon starting role in insurance companiesFull-fledged role with more autonomy

The main difference between a Claims Adjuster Trainee and a Claims Adjuster is the experience level and responsibilities. Trainees are in training, often supervised, and focus on learning the job, while Claims Adjusters handle claims independently, making decisions and settlements. Both roles typically require licensing, but the Trainee position is an entry point into the industry.

What are some common challenges faced by Claims Adjuster Trainees, and how can they be managed effectively?

Claims Adjuster Trainees often encounter challenges such as managing a large caseload, learning complex insurance policies, and handling difficult conversations with claimants. To manage these effectively, it's important to stay organized, actively seek guidance from experienced team members, and continuously build communication skills. Most companies offer mentorship programs and training resources to support trainees as they develop confidence in evaluating claims and making sound decisions. Building strong relationships with colleagues and leveraging available tools can make the learning curve more manageable.
What are the most commonly searched types of Claims Adjuster jobs in Rio Rancho, NM? The most popular types of Claims Adjuster jobs in Rio Rancho, NM are:
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Other

Posted 13 days ago


Job description

Description

Job Title: Claims Intake Specialist 

Department: Provider Relations

Reports to: Claims Administration Supervisor


Position Summary:

The Claims Intake Specialist will function in a fast-paced and high-volume environment, providing administrative support to the Claims Department through intake of claims, filing, copying, data entry, responding to requests and directing work to its proper destination within the organization. The Claims Intake Specialist will perform other clerical and administrative duties to ensure smooth workflow and productivity. 


Essential Functions:

  • Perform data entry of new First Reports of Injury information received by phone or other method.  
  • Provide limited claim instructions or information to customers; direct complex inquiries to appropriate Claims Adjusters for response.
  • Contact insured or other involved persons to obtain missing claim information.
  • Sort, scan, classify, code and perform data entry of incoming documents and information for integration into software systems.
  • Prepare and scan documents into the imaging system. Provide quality assurance for all documents scanned.
  • Support the claims adjusting staff by researching and responding to billing issues, third-party inquiries, and disputes. Coordinate with the bill review vendor to ensure timely and accurate communication with providers regarding payment concerns and the resolution of billing discrepancies.
  • Maintain records, reports, and/or files.
  • Copy and organize large volume files for transmission to legal counsel or others as appropriate.
  • Obtain W9 documents for new or changed provider address book contact according to established procedures.
  • Monitor the medical bill holds in the bill review vendor system. Notify the appropriate staff to receive direction related to these bill holds.
  • Sort incoming mail and packages. Deliver to appropriate Adjusters. 
  • Serve as back-up for claims administration duties within the Provider Relations Department. 
  • Other related duties as assigned by supervisor

Requirements

Job Qualifications:

Education:

High School diploma or GED equivalent. 


Experience:

1-3 years directly related experience.


Required Skills/Abilities:

Fluency in oral and written communication.

Excellent customer service skills with ability to communicate professionally with stakeholders.

Strong attention to detail and focus on accuracy.

Positive attitude and willingly collaborates in a team environment. 

Ability to organize and prioritize work.

Intermediate computer skills and ability to learn new computer applications.

Ability to meet deadlines and respond well to direction.


Specialized Knowledge, Licenses, etc.:

Demonstrated proficiency in:

MS Office (Word, Excel, Outlook, PowerPoint)

General knowledge of payer specific or medical specialty billing, as well as knowledge of ICD-9, ICD-10 and CPT coding helpful.


Values and Mission:

Adheres to New Mexico Mutual's values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action.


Positive Attitude:

Develops and maintains positive working relationships with team members, customers, co-workers and management by demonstrating effective communication and collaborative skills.


Working Conditions:

NEW MEXICO MUTUAL maintains general office conditions with light physical demands.  

Employees of NEW MEXICO MUTUAL adhere to all safety rules and regulations including building security.

Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities.

NEW MEXICO MUTUAL maintains a drug free environment, drug testing prior to employment as well as upon a work-related accident.

Exposure to VDT screens.