Claims Account Manager
Des Moines, IA · On-site +1
We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...
Claims Account Manager
Des Moines, IA · On-site +1
We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...
We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...
Quick apply
We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...
We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...
Quick apply
We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...
Commercial Lines Claims Advocate
Waterloo, IA · On-site +1
Prior customer service experience, preferably within insurance, claims, account management, or a client support environment. * Active Iowa Property & Casualty insurance license, or ability to obtain ...
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Commercial Lines Claims Advocate
Waterloo, IA · On-site +1
Prior customer service experience, preferably within insurance, claims, account management, or a client support environment. * Active Iowa Property & Casualty insurance license, or ability to obtain ...
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
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Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site +1
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site +1
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site +1
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site +1
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Quick apply
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site
$150 - $210/hr
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site
$150 - $210/hr
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site +1
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site +1
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site +1
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Director, Claims Solutions
Dubuque, IA · On-site +1
Deliver training for claims, account management, and client service teams. * Develop best-practice resources and solution documentation. * Foster strong cross-functional collaboration. Qualifications:
Insurance Account Manager
Eldridge, IA · On-site
Account management responsibilities include developing strong relationships with clients ... Handling billing, including outstanding payments, claims, coverage analysis and customer service ...
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Insurance Account Manager
Eldridge, IA · On-site
Account management responsibilities include developing strong relationships with clients ... Handling billing, including outstanding payments, claims, coverage analysis and customer service ...
As a Senior Account Manager in Employee Benefits, you'll be part of a team that's committed to ... A bachelor's degree or equivalent experience (3+ years in client service or claims management). * A ...
As a Senior Account Manager in Employee Benefits, you'll be part of a team that's committed to ... A bachelor's degree or equivalent experience (3+ years in client service or claims management). * A ...
Resolve routine service inquiries related to billing, claims, and policy service needs to support ... and account management team * Co-manage a book of business with experienced team members while ...
Resolve routine service inquiries related to billing, claims, and policy service needs to support ... and account management team * Co-manage a book of business with experienced team members while ...
The Account Manager may also be responsible for account rounding and the development of new ... Troubleshoots claims and billing issues. * Responsible for overall retention of accounts in ...
The Account Manager may also be responsible for account rounding and the development of new ... Troubleshoots claims and billing issues. * Responsible for overall retention of accounts in ...
Claims Assistant - Dubuque, IA
Dubuque, IA · On-site
$17.75 - $22.50/hr
Claims Coordinator Cottingham & Butler/ SISCO Account Manager Cottingham & Butler/ SISCO Brokerage Experienced Sales Executive Cottingham & Butler/ SISCO Account Executive Cottingham & Butler/ SISCO ...
Claims Assistant - Dubuque, IA
Dubuque, IA · On-site
$17.75 - $22.50/hr
Claims Coordinator Cottingham & Butler/ SISCO Account Manager Cottingham & Butler/ SISCO Brokerage Experienced Sales Executive Cottingham & Butler/ SISCO Account Executive Cottingham & Butler/ SISCO ...
The Account Manager may also be responsible for account rounding and the development of new ... Troubleshoots claims and billing issues. * Responsible for overall retention of accounts in ...
The Account Manager may also be responsible for account rounding and the development of new ... Troubleshoots claims and billing issues. * Responsible for overall retention of accounts in ...
Employee Benefits Associate Account Manager
Hiawatha, IA · On-site
$114K - $118K/yr
... Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations ... Associate Account Managers work under the supervision of the account management team servicing ...
Employee Benefits Associate Account Manager
Hiawatha, IA · On-site
$114K - $118K/yr
... Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations ... Associate Account Managers work under the supervision of the account management team servicing ...
Employee Benefits Associate Account Manager
Hiawatha, IA · On-site
$114K - $118K/yr
... Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations ... Associate Account Managers work under the supervision of the account management team servicing ...
Employee Benefits Associate Account Manager
Hiawatha, IA · On-site
$114K - $118K/yr
... Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations ... Associate Account Managers work under the supervision of the account management team servicing ...
Account Manager - Employee Benefits Position Summary Are you passionate about building strong ... Coordinate with internal departments, including Claims, Legal, Marketing, Safety, Technology, and ...
Account Manager - Employee Benefits Position Summary Are you passionate about building strong ... Coordinate with internal departments, including Claims, Legal, Marketing, Safety, Technology, and ...
Claims Account Manager information
What are the key skills and qualifications needed to thrive as a Claims Account Manager?
To thrive as a Claims Account Manager, you need a solid understanding of insurance policies, claims processing, and account management, typically backed by a bachelor's degree in business or a related field. Familiarity with claims management software, CRM systems, and industry certifications like AINS or CPCU is highly beneficial. Strong negotiation, problem-solving, and client communication skills set top performers apart in this role. These skills and qualifications ensure efficient claims resolution, high client satisfaction, and effective risk management for both the company and its clients.
How does a Claims Account Manager typically collaborate with other departments to resolve complex claims issues?
Claims Account Managers often work closely with underwriting, legal, and risk management teams to address complex claims. This collaboration may involve reviewing policy details, analyzing risk factors, and ensuring compliance with regulations. Effective communication and teamwork are essential, as Claims Account Managers act as the main point of contact between clients and internal departments, helping to expedite resolutions and maintain client satisfaction.
What is the difference between Claims Account Manager vs Claims Adjuster?
| Claims Account Manager | Claims Adjuster |
|---|---|
| Focuses on managing client accounts, policy renewals, and customer relationships | Evaluates insurance claims, investigates damages, and determines claim validity |
| Requires strong communication, customer service, and account management skills | Requires claims investigation, assessment, and knowledge of insurance policies |
| Works primarily in client-facing roles within insurance companies or brokers | Works in claims departments, often in an office or field environment |
While both roles are integral to the insurance industry, a Claims Account Manager primarily manages client relationships and policy accounts, whereas a Claims Adjuster focuses on investigating and settling individual claims. Understanding these differences helps job seekers identify the right career path within insurance claims roles.
Is claims account manager a stressful job?
A claims account manager's role involves handling insurance claims, which can be stressful during high claim volumes or complex cases. The job requires strong organizational skills and attention to detail, and workload fluctuations can impact stress levels. Overall, stress depends on the work environment and individual coping strategies.
What does a claims account manager do?
A claims account manager oversees insurance claims processes, ensuring accurate and timely resolution of claims for clients or policyholders. They review claim details, coordinate with adjusters and other stakeholders, and ensure compliance with company policies and industry regulations, often using claims management software. Strong communication, attention to detail, and knowledge of insurance policies are essential for this role.
What are popular job titles related to Claims Account Manager jobs in Iowa?
For Claims Account Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Claims Account Manager jobs in Iowa look for?
The top searched job categories for Claims Account Manager jobs in Iowa are:
What cities in Iowa are hiring for Claims Account Manager jobs?
Cities in Iowa with the most Claims Account Manager job openings:
Job description
We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general liability, and/or workers' compensation programs. This role serves as the key liaison between clients and internal claims teams, ensuring service excellence, operational efficiency, and strong program outcomes throughout the lifecycle of each account.
Key Responsibilities
Qualifications & Experience
Skills & Expertise
About Cottingham & Butler Claims Services (CBCS)
At CBCS, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Key Responsibilities
- Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal
- Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes
- Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements
- Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes
- Analyze claims data (frequency, severity, lag time, expenses) to recommend cost containment and program optimization strategies
- Support implementation of new accounts, ensuring a smooth transition of claims handling and reporting
- Assist with contracts, renewals, and financial reconciliation, including claim costs and program performance
- Participate in sales presentations and finalist meetings, showcasing claims expertise and service capabilities
Qualifications & Experience
- 3-7+ years of experience within a TPA, insurance carrier, or claims organization
- Strong background in auto liability, general liability, and/or workers' compensation claims
- Proven experience in a client-facing, consultative, or account management role
- Bachelor's degree preferred
- Industry designations such as AIC, CPCU, or similar are a plus
Skills & Expertise
- Deep understanding of claims lifecycle, coverage, and TPA service delivery models
- Strong analytical skills with the ability to interpret and present claims data
- Excellent communication and presentation skills with client-facing confidence
- Highly organized with the ability to manage multiple accounts and priorities
- Proficient in claims systems, Microsoft Office (especially Excel/PowerPoint), and CRM tools
About Cottingham & Butler Claims Services (CBCS)
At CBCS, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
About CBCS
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
Dubuque, IA, US
Year founded
1983