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Claim Jobs in Kentucky (NOW HIRING)

$106 - $175/hr

Provide advice and training to Claim partners and clients. * Fully and effectively utilize available technology, case management system and automation. * Travel as required to meet business needs.

New

$90 - $114/hr

Formulate proper resolution strategies to ensure the best total claim outcome. * Position may require periodic travel to attend meditations, trials and/or other related meetings. Qualifications

Sr. Claim Recovery Specialist

Louisville, KY ยท On-site

$50K - $65K/yr

The Phia Group provides, amongst other things, claim recovery services for health benefit plans. When a health benefit plan pays medical bills, and we later discover someone else should have paid ...

Sr. Claim Recovery Specialist

Louisville, KY ยท On-site

$50K - $65K/yr

The Phia Group provides, amongst other things, claim recovery services for health benefit plans. When a health benefit plan pays medical bills, and we later discover someone else should have paid ...

Casualty Adj

Louisville, KY ยท On-site

$40K - $74K/yr

Controlling claim costs. * Recommends litigation when appropriate. * Presents evidence at legal proceedings; producing reports and other documents as evidence. * Maintains expected case load.

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Claim information

See Kentucky salary details

$12

$18

$24

How much do claim jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for claim in Kentucky is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.86 per hour, depending on experience, location, and employer.

What is a claim?

Claims are formal requests made by policyholders to an insurance company for coverage or compensation for a covered loss or policy event. When an insured event occurs, such as an accident or damage, the policyholder submits a claim to the insurer, who then evaluates it to determine if the loss is covered under the policy and the amount to be paid. The claims process involves documentation, assessment, and often interaction with claims adjusters. The goal is to help the insured recover from their loss as outlined in the insurance agreement.

What are the key skills and qualifications needed to thrive as a claims adjuster, and why are they important?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) is important. Strong negotiation, communication, and customer service skills help manage claimants' expectations and resolve disputes effectively. These abilities ensure accurate claim assessments, regulatory compliance, and a positive customer experience.

What are some common challenges faced by claims professionals and how can they be effectively managed?

Claims professionals often encounter challenges such as interpreting complex policy language, managing high caseloads, and addressing customer concerns during stressful situations. Staying organized, maintaining clear communication with all parties, and leveraging technology for tracking claims can help manage these challenges. Additionally, collaborating closely with underwriters, legal teams, and customers ensures accuracy and efficiency throughout the claims process.

What is the difference between Claim vs Adjuster?

AspectClaimAdjuster
CredentialsMay require basic insurance knowledge, certifications varyOften requires licensing and specific insurance adjuster certifications
Work EnvironmentTypically involves submitting claims, customer service, administrative tasksInvolves investigating, evaluating, and settling insurance claims
Industry UsageUsed across insurance sectors for filing claimsUsed for assessing and settling claims in insurance companies
Search/Comparison IntentPeople compare Claim roles to understand filing processesPeople compare Adjuster roles to understand claim evaluation

In summary, a Claim generally refers to the process of submitting an insurance request, while an Adjuster is responsible for investigating and evaluating those claims to determine coverage and settlement. Both roles are integral to the insurance industry but focus on different stages of the claims process.

What is a job in claims?

A job in claims involves reviewing, investigating, and processing insurance claims to determine coverage and payout eligibility. Claims professionals often analyze documentation, communicate with clients and providers, and use specialized software to ensure accurate and efficient claim handling.

What are the most commonly searched types of Claim jobs in Kentucky?

The most popular types of Claim jobs in Kentucky are:

What cities in Kentucky are hiring for Claim jobs?

Cities in Kentucky with the most Claim job openings:

Infographic showing various Claim job openings in Kentucky as of August 2026, with employment types broken down into 77% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution, with an average salary of $38,027 per year, or $18.3 per hour.

Claim Support Representative I

Louisville, KY โ€ข On-site

Kentucky Farm Bureau Mutual Insurance Company
Commercial Bankingย โ€ขย 501 - 1,000 employees

Full-time

Posted 6 days ago


Job description

Perform clerical and administrative support for District Claim Manager, Claim Adjusters and other Regional Claim Office staff.  The Claim Support Representative I provides prompt, courteous and fair claim service. To see the impact you could make in a Claims role at KFB, please watch our Claims Careers Video.


Support the corporate strategy and our commitment to the member relationship.

Support the strategic mission of the Claims function as it relates to goals for the organization.

Develop and maintain relationships with the agency force and support the agencies through sound and effective claim management practices.

Handle all claims in accordance with the provisions of the Unfair Claims Settlement Practices Act and in an ethical and compliant manner.

Answer the telephone, direct calls, and handle inquiries.

Assist the District Claim Manager and other Regional Claim Office staff.

Review loss reports and confirm coverage.

Conduct prompt and thorough investigations of losses.

Maintain and thoroughly document electronic claim files to support actions taken.

Handle claims in an efficient and accurate manner.

Maintain proper reserves and diaries on claim files.

Promptly evaluate and resolve claims through settlement or denial.

Complete assignments.

Serve as a catastrophe team member or assist in other claim offices or locations as required.

Demonstrate a positive and supportive attitude.

Regular, predictable attendance as an employee has to physically be in the office.

This list of Essential Functions is non-exhaustive and may be supplemented as necessary.

Other Responsibilities

                                                                                                

Assist and cooperate with Kentucky Farm Bureau and Agency Personnel.

Attend and participate in company meetings, seminars, and continuing education activities.

Assist other claim offices.

Promptly report complaints and respond, as directed.

Maintain and properly use company facilities, equipment, and supplies.

Assist in the handling of salvage and subrogation.

Transcribe recorded correspondence.

Job Specifications

Physical demands: Sitting; Normal vision/normal hearing (with or without correction); Speaking.

Mental demands: Prolonged concentration.

Environmental factors: Standard office lighting, temperature, and noise.

Equipment: Personal computer; keyboard; telephone systems; cassette recorders; copier; calculator.


High school diploma or GED.

Minimum one yearโ€™s experience in an office or one year at a business/secretarial college preferred.

Obtain a Kentucky Staff Adjuster License within one year of employment.

Courteous telephone manner.

Average typing skill with emphasis on accuracy (35 WPM).

Knowledge of word processing software is desired.

Experience with office machines desired.