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Progressive Insurance Adjuster Jobs in Kentucky (NOW HIRING)

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or ...

New

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or ...

New

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or ...

New

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Progressive Insurance Adjuster information

See Kentucky salary details

$16.9K

$64.9K

$96K

How much do progressive insurance adjuster jobs pay per year?

As of Aug 7, 2026, the average yearly pay for progressive insurance adjuster in Kentucky is $64,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $86,900.00 per year, depending on experience, location, and employer.

What does a Progressive Insurance Adjuster do?

A Progressive Insurance Adjuster is responsible for investigating and evaluating insurance claims for the Progressive Corporation. They assess damages, review policy details, interview involved parties, and determine the appropriate settlement amounts. Adjusters may handle claims related to auto, property, or other types of insurance depending on their role. They play a key part in ensuring that claims are handled fairly and efficiently for both the company and its customers.

How long is a Progressive Insurance Adjuster claims adjuster training?

Progressive Insurance Adjuster training typically lasts several weeks and includes classroom instruction, online modules, and on-the-job training. The program covers claims handling procedures, company policies, and the use of claims management tools to prepare new adjusters for their role.

What are some of the most common challenges faced by Progressive Insurance Adjusters, and how can new hires prepare to handle them?

Progressive Insurance Adjusters often face challenges such as managing a high volume of claims, responding quickly to policyholders in stressful situations, and navigating complex policy details. New hires can prepare by developing strong organizational skills, becoming familiar with Progressive's claims management systems, and practicing clear, empathetic communication. Collaborating with experienced team members and taking advantage of the company’s training resources can also help new adjusters build confidence and efficiency in handling diverse claims.

What are the key skills and qualifications needed to thrive as a Progressive Insurance Adjuster?

To thrive as a Progressive Insurance Adjuster, you need strong analytical skills, attention to detail, and a background in insurance or claims, often supported by a relevant degree or industry certification. Familiarity with claims management software, digital estimating tools, and company-specific systems like Xactimate is typically required. Excellent communication, negotiation, and customer service skills help build trust with clients and efficiently resolve claims. These abilities are crucial for accurately assessing damages, ensuring fair settlements, and maintaining customer satisfaction in a fast-paced environment.

Do Progressive Insurance Adjusters work from home?

Progressive Insurance Adjusters typically work in the field, visiting accident sites and inspecting damages, but some roles may offer remote or hybrid options depending on the position and company policies. Adjusters often use specialized software and communicate with clients and teams remotely, especially for administrative tasks. However, on-site visits are usually required for damage assessments and claims investigations.

What is the difference between Progressive Insurance Adjuster vs State Farm Insurance Adjuster?

AspectProgressive Insurance AdjusterState Farm Insurance Adjuster
Required CertificationsAdjuster license, possibly state-specificAdjuster license, state-specific
Work EnvironmentField and desk work, handling auto claimsField and desk work, handling auto and property claims
Employer & Industry UsageProgressive Insurance, auto insurance industryState Farm, auto and property insurance industry

The main difference between a Progressive Insurance Adjuster and a State Farm Insurance Adjuster lies in their employer and specific claim types. Both roles require similar certifications and work environments, focusing on auto insurance claims. However, they represent different companies, each with its own policies and claim processes. Understanding these distinctions can help job seekers target the right employer and role within the insurance industry.

Infographic showing various Progressive Insurance Adjuster job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $64,861 per year, or $31.2 per hour.

Auto Damage Claims Adjuster

Progressive

Bowling Green, KY

$55K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 595 frontline employees who took The Breakroom Quiz

88th of 303 rated insurance


Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and responsibilities

  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Minimum qualifications

  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Compensation

  • $55,700 - $74,200/year
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Physical requirements and working conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

  • Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
  • Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
  • Must be able to move and/or lift 20 lbs.
  • Involves standing and walking around the room to monitor work (e.g., training).
  • Requires long periods of standing (e.g., mailroom).
  • Involves frequent driving.
  • Required to climb, balance, stoop, crouch and crawl.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/


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