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Progressive Insurance Adjuster Jobs in Kentucky (NOW HIRING)

Casualty Adj

Louisville, KY · On-site

$40K - $74K/yr

Settles claims by determining insurance carrier's liability, client's instructions and authority ... May assist junior adjusters. * Upholds the Crawford Code of Business Conduct at all times.

Training programs that promote continuous learning and career progression while enhancing job ... Minimum 6 months previous experience as a Claims Adjuster * Strong verbal and written communication ...

Progressive Insurance Adjuster information

See Kentucky salary details

$16.9K

$64.9K

$96K

How much do progressive insurance adjuster jobs pay per year?

As of Jul 30, 2026, the average yearly pay for progressive insurance adjuster in Kentucky is $64,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $86,900.00 per year, depending on experience, location, and employer.

What does a Progressive Insurance Adjuster do?

A Progressive Insurance Adjuster is responsible for investigating and evaluating insurance claims for the Progressive Corporation. They assess damages, review policy details, interview involved parties, and determine the appropriate settlement amounts. Adjusters may handle claims related to auto, property, or other types of insurance depending on their role. They play a key part in ensuring that claims are handled fairly and efficiently for both the company and its customers.

How long is Progressive claims adjuster training?

Progressive claims adjuster training typically lasts several weeks and includes classroom instruction, online courses, and on-the-job training. The program covers insurance policies, claims handling procedures, and the use of claims management software to prepare new adjusters for their role.

What is the highest paid insurance adjuster?

The highest paid insurance adjusters are often senior or specialized professionals, such as claims managers or catastrophe adjusters, earning salaries that can exceed $100,000 annually. Factors influencing pay include experience, certifications, and the complexity of claims handled, with some top earners working in large firms or on complex, high-value claims.

What are some of the most common challenges faced by Progressive Insurance Adjusters, and how can new hires prepare to handle them?

Progressive Insurance Adjusters often face challenges such as managing a high volume of claims, responding quickly to policyholders in stressful situations, and navigating complex policy details. New hires can prepare by developing strong organizational skills, becoming familiar with Progressive's claims management systems, and practicing clear, empathetic communication. Collaborating with experienced team members and taking advantage of the company’s training resources can also help new adjusters build confidence and efficiency in handling diverse claims.

Do Progressive claims adjusters work from home?

Progressive Insurance claims adjusters often have the option to work remotely, especially for desk-based tasks such as reviewing claims and communicating with clients. However, some roles may require in-person visits to accident sites or physical inspections, depending on the specific position and company policies.

What are the key skills and qualifications needed to thrive as a Progressive Insurance Adjuster, and why are they important?

To thrive as a Progressive Insurance Adjuster, you need strong analytical skills, attention to detail, and a background in insurance or claims, often supported by a relevant degree or industry certification. Familiarity with claims management software, digital estimating tools, and company-specific systems like Xactimate is typically required. Excellent communication, negotiation, and customer service skills help build trust with clients and efficiently resolve claims. These abilities are crucial for accurately assessing damages, ensuring fair settlements, and maintaining customer satisfaction in a fast-paced environment.

How hard is it to get hired at Progressive?

Getting hired as a Progressive Insurance Adjuster typically requires relevant experience in claims handling, strong communication skills, and sometimes industry certifications like the AIC or CPCU. The hiring process involves multiple interviews and assessments, and competition can be moderate depending on location and experience level.

What is the difference between Progressive Insurance Adjuster vs State Farm Insurance Adjuster?

AspectProgressive Insurance AdjusterState Farm Insurance Adjuster
Required CertificationsAdjuster license, possibly state-specificAdjuster license, state-specific
Work EnvironmentField and desk work, handling auto claimsField and desk work, handling auto and property claims
Employer & Industry UsageProgressive Insurance, auto insurance industryState Farm, auto and property insurance industry

The main difference between a Progressive Insurance Adjuster and a State Farm Insurance Adjuster lies in their employer and specific claim types. Both roles require similar certifications and work environments, focusing on auto insurance claims. However, they represent different companies, each with its own policies and claim processes. Understanding these distinctions can help job seekers target the right employer and role within the insurance industry.

What are popular job titles related to Progressive Insurance Adjuster jobs in Kentucky? For Progressive Insurance Adjuster jobs in Kentucky, the most frequently searched job titles are:
Infographic showing various Progressive Insurance Adjuster job openings in Kentucky as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $64,861 per year, or $31.2 per hour.

Other

Posted 16 days ago


Job description

MinMaxOverview

The claim adjuster I will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service. To see the impact you could make in a Claims role at KFB, please watch our Claims Careers Video.

Responsibilities

Support the corporate strategy of our commitment to the member relationship.

Support the strategic mission of the Claims function as it relates to goals for the organization.

Learn about and exhibit the Guiding Principles in your daily work.

Develop and maintain relationships with the agency force and support the agencies through sound and effective claim management practices.

Handle all claims in accordance with the provisions of the Unfair Claims Settlement Practices Act and in an ethical and compliant manner.

Satisfactorily complete or be in progress to complete the KFB training plan. 

Satisfactorily complete the required Kentucky Farm Bureau sponsored courses.

Review loss reports, and confirm coverages.

Conduct prompt and thorough investigations of losses

Maintain and thoroughly document electronic claim files to support actions taken.

Maintain adequate reserves and active diaries on all files.

Complete assignments.

Promptly evaluate and resolve claims through settlement or denial.

Visit agency offices on a regular basis.

Actively pursue salvage recovery.

Assist subrogation unit with subrogation recovery.

Assist the special investigative unit with suspicious claims.

Report claims in accordance with reporting guidelines or as requested by supervisory personnel.

Assign, direct and actively monitor out-of-state claims.

Develop and maintain knowledge of policy contracts, court decisions, and industry trends.

Handle claims in compliance with statutes, regulations, and case law.

Complete assignments.

Maintain ability to function as an adjuster trainee.

Serve as a catastrophe team member or assist in other claim offices or locations as  

requested.

Regular, predictable attendance.

This list of essential functions is non-exhaustive and may be supplemented as necessary.

Other Responsibilities

Promptly report complaints and respond, as directed.

Report immediately receipt of all summonses.

Report incorrectly rated policies or poor risks to PARM (Underwriting) with the assistance of your supervisor.

Submit timely and accurate expense reports and mileage reports.

Attend and participate in company claim meetings, seminars, and continuing education activities.

Maintain and properly use company facilities, equipment, supplies, and vehicles.

Follow company guidelines related to personal use of company vehicles.

Job Specifications

Physical demands: Normal vision/hearing (with or without correction); Sitting; Standing; Speaking; Mobility; Driving an automobile; climbing ladders.

Mental demands:  Analytic reasoning; Prolonged concentration.

Environmental factors: Standard office lighting, temperatures and noise; Outdoor conditions, lighting, temperatures and noise; On site field inspections of damaged property, such as accident scenes or roofs of buildings.

Equipment:  Automobile; Camera; Computer; Phone; Ladder.

Qualifications

Combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a four-year college graduate.  Bachelor's degree preferred.

Ability to interpret policy contracts and legal documents.

Strong written and verbal communication skills.

Ability to make timely decisions.

Good negotiation and public relations skills.

Obtain Kentucky Staff Adjuster License within six months of employment.

Valid driver's license and good driving record.

Employment Type: OTHER