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Claim Support Services Supervisor Jobs (NOW HIRING)

Support Services Supervisor

Nyack, NY ยท On-site

$55K - $65K/yr

The Support Services Supervisor works closely with Management to support the daily operations of the Environmental Services, Food & Nutrition Services, Linen Services, and Patient Transportation ...

Claim Support Assistant

Trenton, NJ ยท On-site

$42K - $49K/yr

Perform open and closed file transfers to and from claim staff from one supervisor team to another ... Ability to deliver a high-quality customer service experience while showing empathy and kindness to ...

Under general direction, supervises civilian support staff and oversees administrative support ... Coordinate records management functions and administrative support services. * Manage fleet records ...

In addition to carrying out the routine duties, the Lieutenant also serves as a Human Operations Leader in his/her EMS team, heavily focused on Key Performance Indicators. Utilizing this concept and ...

Medicare Claim support

Akron, OH ยท On-site

$19 - $20/hr

Relevant experience includes: Customer service experience in an information management industry, including call-center, receptionist or administrative support experience that includes customer ...

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Claim Support Services Supervisor information

See salary details

$35K

$87.9K

$139K

How much do claim support services supervisor jobs pay per year?

As of Jun 13, 2026, the average yearly pay for claim support services supervisor in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is the difference between Claim Support Services Supervisor vs Claims Adjuster?

AspectClaim Support Services SupervisorClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), experience in claims supportLicensing as required by state, certifications like AIC or CPCU
Work EnvironmentSupervisory role in office or claims support centerField or office-based, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance carriers, independent adjusting firms
Search & Comparison IntentUnderstanding supervisory roles in claims supportAssessing claims handling and investigation processes

The Claim Support Services Supervisor oversees claims support teams, focusing on coordination and customer service, while Claims Adjusters investigate and evaluate individual claims. Both roles require insurance knowledge and certifications, but the supervisor manages staff and processes, whereas the adjuster handles claim assessment and settlement.

What are some common challenges faced by a Claim Support Services Supervisor, and how can they be effectively managed?

Claim Support Services Supervisors often encounter challenges such as balancing high claim volumes, ensuring team accuracy, and meeting strict deadlines. To manage these effectively, supervisors must prioritize strong organizational skills, implement efficient workflow processes, and provide continuous training for their team. Regular communication with team members and other departments, such as claims adjusters and customer service, is also crucial to identify bottlenecks and maintain service quality. Successful supervisors foster a supportive environment that encourages problem-solving and adaptability.

What are Claim Support Services Supervisors?

Claim Support Services Supervisors are professionals who oversee teams responsible for processing and managing insurance claims paperwork and administrative tasks. They ensure that claim support staff follow company policies and procedures, maintain accurate records, and meet productivity and quality standards. These supervisors also provide training, resolve escalated issues, and coordinate with other departments to facilitate efficient claims handling. Their role is critical in supporting the overall claims process and delivering timely service to customers.

What are the key skills and qualifications needed to thrive as a Claim Support Services Supervisor, and why are they important?

To thrive as a Claim Support Services Supervisor, you need strong knowledge of claims processing, leadership abilities, and experience in insurance or a related field, often supported by a bachelor's degree. Familiarity with claims management software, workflow tools, and sometimes certifications like AIC (Associate in Claims) are commonly required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve conflicts effectively. These skills ensure efficient claim operations, regulatory compliance, and high team performance in a fast-paced environment.
More about Claim Support Services Supervisor jobs

Support Services Supervisor

Montefiore Nyack

Nyack, NY โ€ข On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Salary range: $55,000-$65,000
ย 

As part of the Montefiore Health System, we offer the quality of a premier academic medical center and the caring of a community hospital. Weโ€™re committed to the health and well-being of Rockland Countyโ€™s residents and our team members.ย ย 

Benefits include:ย 

  • Matching retirement savings plan
  • Medical, dental, and vision benefits
  • Tuition reimbursement
  • Generous Paid Time Off (plus 8ย holidays)
  • The clinical excellence of the Montefiore Health Systemย 
  • Equal Opportunity Employmentย 
  • Zero tolerance policy for discrimination, harassment and abuseย 
  • Fair employment practices, including equal treatment in hiring, promotion and compensationย 
  • WE CARE code of conduct for all team membersย 

A Great Place to Live

Just 35 miles from New York City, Rockland County offers friendly communities, natural beauty, outdoor pursuits, convenient shopping and easy access to New York City. While Rockland County has plenty to offer, both the mountains and the beach are within a few hoursโ€™ drive.ย 

The Support Services Supervisor works closely with Management to support the daily operations of the Environmental Services, Food & Nutrition Services, Linen Services, and Patient Transportation departments to ensure optimal operation of support services, including the cleaning & disinfection of the environment of care, food and nutrition patient services, culinary and retail operations, patient transport, linen distribution, waste management and pest control. It is the responsibility of the Support Services Supervisor to assist with supervision and coordination of all activities of the departmental personnel, including quality assurance, productivity and regulatory compliance. Works closely with all departments and problem-solves issues associated with the department scope of services. Maintains a strong focus on the Patient Experience, performing rounds and communicates with patients and family members to ensure a positive experience. Will routinely assist supervisors with performance verifications, training and orientation of staff members. Work independently and collaboratively with hospital management team to provide extraordinary service.

Qualifications:

  1. High School Graduate or Equivalent
  2. 1-3 years Healthcare experience as Environmental Services, Linen, Food and Nutrition and/or Transportation Supervisor or Equivalent relevant experience.
  3. Training and education in Health Care Management preferred.ย 

*CHEST & Serv safe certification required.

* Required within 12 months of accepting the position

4.ย Exceptional customer service skills, knowledge of floor care procedures, terminal cleaning, infection prevention, waste management, food and nutrition operations, patient transport procedures and linen operations.ย ย