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Claim Operator Jobs in Virginia (NOW HIRING)

Hyundai of Kennesaw

Warranty Clerk

Delaplane, VA

$15.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Family owned and operated * Long term job security Responsibilities * Book warranty repair orders and submit claims of manufacturer warranty * Maintain receivables schedules; service contract claim ...

Hyundai of Kennesaw

Warranty Clerk

Delaplane, VA · On-site

$15.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Family owned and operated * Long term job security Responsibilities * Book warranty repair orders and submit claims of manufacturer warranty * Maintain receivables schedules; service contract claim ...

Brookfield

Director, Claims Triage

Richmond, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Establish, refine and evolve best-in-class Triage claim management program operating characteristics, measurement criteria, and meaningful metrics benchmarking. * Drive continuous improvement through ...

Alfa Laval

Job Page CTA Left

Richmond, VA · On-site

Review & suggest any improvements for the Standard Operating Procedures. * Look into your own areas ... Scrap & Rework % (customer claim, SOP deviations etc) * Consistency with the routines ( Total ...

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA · On-site +1

$89K - $118K/yr

... Claim Center application with clear explanations and supporting evidence. Participate in client ... operating in a structured, process-driven, and client-focused environment Experience with tools ...

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All JobsClaim Operator JobsClaim Operator Jobs in Virginia

Claim Operator information

What are some common challenges a claim operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

What are the key skills and qualifications needed to thrive as a claim operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What does a claim operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.

What are popular job titles related to Claim Operator jobs in Virginia?

For Claim Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Claim Operator jobs in Virginia look for?

The top searched job categories for Claim Operator jobs in Virginia are:

What cities in Virginia are hiring for Claim Operator jobs?

Cities in Virginia with the most Claim Operator job openings:

Claim Operator jobs near you
Infographic showing various Claim Operator job openings in Virginia as of August 2026, with employment types broken down into 52% Full Time, 46% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Warranty Clerk

Hyundai of Kennesaw

Delaplane, VA

$15.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)

What we offer: 

  • Free Health Insurance Option Available
  • 401k Match Options Available
  • HSA company match contribution
  • Dental and Vision Insurance Available
  • Paid Vacations, Holiday Pay, PTO pay
  • Career advancement opportunities, promote from within
  • Discounts on products and services
  • Family owned and operated
  • Long term job security
 
Responsibilities
  • Book warranty repair orders and submit claims of manufacturer warranty
  • Maintain receivables schedules; service contract claim submission and follow up
  • Work closely and effectively with team of technicians, service writers, and supervisors
  • Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts
  • Communicate with Service Advisors to define the scope of a warranty claim
  • Process all warranty paperwork to ensure proper documentation and to verify criteria
  • Arrange for parts for shipment to factory or distributor
  • Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor
  • Stays abreast of all factory recalls, announcements, and procedures
  • Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business
  • Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
  • Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders
  • Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery
  • Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission
  • Maintain record of all claims submitted, returned/rejected and paid and their current status
  • Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority
  • Provide a weekly report to the service manager regarding claims status
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
Qualifications
  • Warranty experience preferred
  • Attention to detail
  • Ability to work well with others and be part of a team
  • Proficiency Microsoft Office
  • General accounting knowledge preferred
  • Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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