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Claim Manager Jobs in Calgary, AB (NOW HIRING)

Bird Construction

Senior HSE Coordinator

Calgary, AB · On-site

WCB claim management understanding * Excellent written and verbal communication skills * End-User Fall Protection, Confined Space * Ability to forge, grow and maintain positive relationships with ...

Wawanesa Insurance

Claims Technical Specialist

Calgary, AB · Hybrid

CA$90K - CA$110K/yr

Participate in large loss reviews, escalations, and complex claim decisions. * Work with internal teams, legal counsel, external experts, vendors, and partners to align resources, manage expenses ...

Clark Builders

Project Manager - ICI (CB)

Calgary, AB · On-site

Manage project budget including reviews of invoices, follow through on claim submittals. * Own completion and presentation of monthly forecasting and progress reporting to Operations Manager (OM)

Clark Builders

Project Manager - ICI (CB)

Calgary, AB · On-site

Manage project budget including reviews of invoices, follow through on claim submittals. * Own completion and presentation of monthly forecasting and progress reporting to Operations Manager (OM)

Crawford and Company

Estimate Reviewer

Calgary, AB · On-site +1

CA$54K - CA$67K/yr

... claim outcomes. You will serve as a trusted technical resource, working closely with contractors, Regional Managers, Claims Adjusters, and clients to support quality assurance initiatives and ensure ...

CSN Collision

Auto Body Appraiser

Calgary, AB · On-site

Write detailed estimates that captures all claim related damage, and research repair to ensure OEM ... Also, management system for ease of tracking. * Keep estimate accurate throughout the repair ...

CSN Collision

Auto Body Appraiser

Calgary, AB · On-site

Write detailed estimates that captures all claim related damage, and research repair to ensure OEM ... Also, management system for ease of tracking. * Keep estimate accurate throughout the repair ...

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Showing results 21-40

All JobsClaim JobsClaim Manager JobsClaim Manager Jobs in Calgary, AB

Claim Manager information

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.

What are the most commonly searched types of Claim jobs in Calgary, AB?

The most popular types of Claim jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Claim Manager jobs?

Cities near Calgary, AB with the most Claim Manager job openings:

Claim Manager jobs near you
Infographic showing various Claim Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Senior Claims Adjuster - Auto Physical Damage

Wawanesa Insurance

Calgary, AB • Hybrid

CA$64K - CA$78K/yr

Full-time, Part-time

Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Adjust and manage mid/high complexity auto physical damage claims, including heavy commercial, fleet, fire, theft, and SIU claims.

  • Review and interpret policy coverages, determine coverage eligibility, and communicate decisions to members.

  • Coordinate with vendors and internal teams to conduct investigations, establish reserves, and negotiate claim settlements.

Job description

Job ID: 10221 


Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Moncton, NB; Dartmouth; NS. 

Working Business Language: English.
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $64,000 - $78,000. Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

As a Senior Claims Adjuster with our Auto Physical Damage team, you contribute to Wawanesa's goals of delivering an exceptional and consistent member (policy holder) experience through the fair and equitable adjustment of high complexity auto physical damage claims. This role is responsible for applying and explaining policy coverages and documenting claim files through the life of a claim.  The role is accountable for providing timely service and prompt management of your claims from initial report to conclusion.

Job Responsibilities

  • Provide direction and support to our members, throughout the claims process, by providing exceptional service delivered with empathy. 
  • Adjustment of mid/high complexity auto physical damage claims, including heavy commercial and fleet, and fire and theft, and SIU.
  • Ensure timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner.   
  • Review and interpret policy wordings, determine policy coverage, and communicate coverage decisions to members (policy holders).
  • Establish timely and accurate loss and expense reserves through the life of the claim through evaluation of relevant information from sources such as appraisers, third party adjusters, and auto repair facilities.
  • Ensure a comprehensive investigation is conducted on all files to determine coverages and liability, while adhering to Wawanesa's adjusting guidelines, and recognizing when to engage appropriate internal and external resources.
  • Collaborate directly with vendors such as: appraisers, rental companies, repair facilities and other business partners inside and outside the organization to coordinate services.
  • Negotiating and conveying claim settlements within authority limits. Communicating claim decisions promptly and effectively, while still delivering an exceptional customer experience.
  • Maintain an effective and current diary system and document claim file activities in accordance with established procedures.
  • Remain up to date with legislative changes and trends in the insurance industry as well as complying with all provincial requirements.
  • Support CAT plan as necessary, including potentially assisting on claims outside of your service area.
  • Perform other duties as assigned.
Qualifications
  • 3+ years of auto insurance experience. Experience with heavy commercial and fleet, and fire and theft, would be considered strong assets. 
  • SIU experience preferred, or willingness to learn SIU.
  • Post-secondary degree is preferred.
  • Currently working towards, or completed, a CIP designation through the Insurance Institute of Canada.
  • Exceptional customer service skills demonstrating empathy and concern for member satisfaction.
  • Excellent communication skills; listening, written, and spoken.
  • Good investigative and analytical skills. Detail oriented with a high degree of accuracy regarding data entry.
  • Excellent time management and organizational skills with the ability to prioritize in a fast paced, changing environment.
  • Good negotiation, decision making and critical thinking skills as well as a willingness to improve.
  • Strong teamwork skills with the ability to collaborate with others.
  • Bilingual (French) is an asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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