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Claim Fnol Jobs (NOW HIRING)

Inshur

Claim Specialist I

Dallas, TX · Remote

$42K - $45K/yr

FNOL Report Generation: Gather critical details--including incident location, vehicle damage, injuries, third-party details, and police reports--and file digital FNOL reports in our online portal.

Inshur

Claim Specialist I

Dallas, TX · On-site

$42K - $45K/yr

FNOL Report Generation: Gather critical details-including incident location, vehicle damage, injuries, third-party details, and police reports-and file digital FNOL reports in our online portal.

Jobgether

Claims Service Representative

$41K - $62K/yr

You will be responsible for handling First Notice of Loss (FNOL) calls, gathering accurate claim information, and guiding customers through the claims process. The role combines customer service ...

Northern Base

Business Analyst

San Antonio, TX · On-site

... FNOL) * Claims Intake & Assignment * Coverage Verification * Claims Investigation * Reserves Management * Payments & Recoveries * Litigation Management * Subrogation * Salvage * Claim Closure

E-Solutions

FINEOS Claims

Lead development and configuration across core claims functions such as FNOL, adjudication, payments, subrogation, recoveries, and claim lifecycle management * Customize FINEOS using supported ...

Baldwin

Claims Intern, MSI

Tampa, FL · Hybrid

As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is evaluated using real-time claim ...

New

NextEra Energy

Claims Analyst

North Palm Beach, FL · On-site

... claim payments and cash calls * Document operational processes and assist in implementing policies ... Familiarity with claims administration concepts including BDX processing, FNOL handling, and TPA ...

NextEra Energy

Claims Analyst

North Palm Beach, FL · On-site

... claim payments and cash calls * Document operational processes and assist in implementing policies ... Familiarity with claims administration concepts including BDX processing, FNOL handling, and TPA ...

SPECTRAFORCE

Claims Service Representative

Worcester, MA · On-site

$20/hr

Handle incoming first notice of loss (FNOL) calls and electronically submitted claims. * Assist ... Initiate claim activities and ensure proper claim routing. * Recognize coverage types and claims ...

Baldwin

Claims Intern, MSI

Tampa, FL · Hybrid

As a claims intern, you will provide support across the claims process starting with the First Notice of Loss (FNOL), gaining hands-on exposure to how coverage is evaluated using real-time claim ...

New

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How much do claim fnol jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for claim fnol in the United States is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a claim FNOL?

Claim FNOL stands for 'First Notice of Loss.' It is the initial report made to an insurance company after an incident, such as an accident, theft, or property damage, has occurred. The purpose of FNOL is to notify the insurer that a loss has taken place and to begin the claims process. This step is crucial because it triggers the insurance company's investigation, assessment, and handling of the claim. Accurate and timely FNOL submissions help ensure a smoother and faster resolution for policyholders.

What are the key skills and qualifications needed to thrive as a claim FNOL?

To thrive as a Claims FNOL Representative, you need strong attention to detail, customer service skills, and a solid understanding of insurance principles, typically supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and proficiency in data entry are important technical requirements. Excellent communication, empathy, and problem-solving abilities help you effectively assist policyholders during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and the efficient initiation of the claims process.

What are some common challenges faced by claim FNOL professionals, and how can they be managed effectively?

Claim FNOL professionals often encounter challenges such as handling high call volumes, gathering accurate information quickly, and managing the emotional distress of claimants. To manage these effectively, it’s important to develop strong communication skills, become familiar with company systems and procedures, and practice empathy while maintaining professionalism. Collaboration with other departments, such as underwriting and claims adjusters, is also crucial for ensuring a smooth claims process and providing excellent customer service.

What is the difference between Claim Fnol vs Claims Adjuster?

AspectClaim FnolClaims Adjuster
CredentialsInsurance knowledge, customer service skillsLicensing, insurance knowledge, negotiation skills
Work EnvironmentOffice, remote, or on-site customer interactionsField work, office, or remote assessments
Industry UsageInsurance companies, claims processingInsurance companies, third-party claims
Primary FocusInitial claim reporting and first contactEvaluating damages, settling claims

Claim Fnol (First Notice of Loss) specialists handle the initial reporting of insurance claims, focusing on customer communication and data collection. Claims Adjusters evaluate damages and determine claim validity and settlement amounts. While Claim Fnol is the first step in the claims process, Claims Adjusters perform detailed assessments and negotiations. Both roles are essential in the insurance industry but differ in responsibilities and expertise.

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Claim Fnol jobs near you
Infographic showing various Claim Fnol job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution, with an average salary of $41,287 per year, or $19.8 per hour.

Bilingual Claims Intake/FNOL/Triage Specialist

American National Insurance Company

Omaha, NE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

American National Insurance rating

7.4

Company rating: 7.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

231st of 311 rated insurance

Job description

Company
Argo Group
Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s): Bilingual Claims Intake/FNOL/Triage Specialist
Employment Type: Full-Time
FLSA Status: Non-Exempt
Location: In-Office
Summary:
We are looking for a highly capable Bilingual Triage Specialist to join our team in Omaha, Chicago, or Los Angeles. Alternatively, we can also fill this role in our Albany, New York City or Richmond, VA offices. The position works to diligently and quickly set up and assign new claims as our customers report them. This role is well positioned to move into Claims Trainee positions when they become available to grow their professional career in the insurance industry. We are in the process of enhancing our data capture capabilities in order to improve operational efficiency, strengthen our process governance, and enable more data driven decision making. We intend to implement a Large Language Model (LLM) that will transform the way the Triage Team performs its work. This is an ideal opportunity for candidates with experience or interest in hands-on AI implementation to modernize operations.
Employees in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required.
This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.
Essential Responsibilities:
  • Under technical direction and within standard limits and authority provide clerical support to claims adjusters to facilitate timely and accurate intake and assignment of commercial claims.
  • Update new and existing claims in claims database and contact brokers as needed.
  • Screen all incoming phone calls, assess and assign out to proper party.
  • Prepare written correspondence
  • Print attached backup documentation/invoice and mail checks.
  • Electronic and paper filing as needed.
  • Determining coverage and adjuster assignment.
  • Investigating the claim - this requires calling the claimant, insured
  • Processing mail and prioritizing workload.
  • Technical information gathering through ordering reports, contacting police departments for vehicle/ equipment recovery.
  • Responsible for telephone calls from various parties (insured, claimant, etc.).
  • Have an appreciation and passion for strong claim management.

Qualifications / Experience Required:
  • Knowledge of Service Center policies and guidelines, as well as an exceptional Customer Service focus obtained through:
    • One year insurance experience (required). General knowledge of commercial insurance required.
    • A high school diploma (or equivalent) and 3 years' prior relevant work experience; or
    • A vocational or technical education with at least one year of relevant work experience.
    • Bachelor's degree from an accredited university is strongly preferred.
    • Experience working with Guidewire and/or ClaimsCenter strongly preferred, but not required.
    • Experience creating structured and clear prompts deliver accurate and reliable results from a LLM is preferred but not required.
  • The ability to communicate clearly on the telephone is crucial. The ability to read and write both English and Spanish fluently is required.
  • Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
  • A strong sense of accountability and pride in completing an excellent work product.
  • An eagerness and desire to learn the Triage claims function with the intent of becoming a Claims Adjuster.
  • Demonstrates active listening and proactive communication by listening first, and then preparing carefully before engaging in conversation to communicate well thought out feedback.
  • Shows care and concern by expressing curiosity authentically, being self-aware, constantly engaging input from others, and collaborating with ease.
  • Ability to be a team player that communicates and collaborates with peers to achieve common goals in a team environment.
  • Intellectual curiosity - the ability to consistently consider all options and is not governed by conventional thinking.
  • Client focus - the ability to effectively determine specific client needs and to provide value added solutions.
  • Strong interpersonal skills, good judgment and be capable of communicating with a diverse range of individuals.
  • A strong focus on execution in getting things done right. Proven ability to consistently produce and deliver expected results to all stakeholders by:
    • Finding a way to achieve success through adversity.
    • Being solution (not problem) focused
  • Ability to develop and maintain productive relationships with clients, business partners and organizational peers with a focus on timely and meaningful exchanges of information.
  • Detail oriented with initiative.
  • Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast-paced environment that is evolving constantly.
  • Excellent analytical skills.
  • Proficient in the use of computer programs, including Word, Excel, and Outlook.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
  • Richmond Pay Range: $26.76 - $30.80 per hour ($55,651.20- $64,066.20 annualized)
  • Albany and Chicago Pay Range: $29.29 - $33.88 per hour ($60,924.60 - $70,461.60 annualized)
  • Los Angeles and New York City Pay Range: $32.04 -$37.11 per hour ($66,646.80 - $77,193.60 annualized)

About Working in Claims at Argo Group
  • Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
  • Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
  • We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
  • Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
  • We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.

PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
Core Values
At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.

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