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Claim Fnol Jobs (NOW HIRING)

Baldwin

Claims Specialist

Birmingham, AL

Review and analyze First Notice of Losses (FNOL) received by assessing the nature of the claim and determining the proper submission path for prompt adjudication. * Collaborate with a Claims ...

New

USAA

Senior Inside Property Claim Adjuster

Tampa, FL · On-site +1

Investigate claim damages by conducting research from various sources, including the insured, third ... Experience with full file ownership handling claims from start to finish (FNOL, estimating ...

Northern Base

Business Analyst

San Antonio, TX · On-site

... FNOL) * Claims Intake & Assignment * Coverage Verification * Claims Investigation * Reserves Management * Payments & Recoveries * Litigation Management * Subrogation * Salvage * Claim Closure

USAA

Senior Inside Property Claim Adjuster

Phoenix, AZ · On-site +1

Investigate claim damages by conducting research from various sources, including the insured, third ... Experience with full file ownership handling claims from start to finish (FNOL, estimating ...

USAA

Senior Inside Property Claim Adjuster

Tampa, FL · On-site +1

Investigate claim damages by conducting research from various sources, including the insured, third ... Experience with full file ownership handling claims from start to finish (FNOL, estimating ...

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Claim Fnol information

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$12

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How much do claim fnol jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for claim fnol in the United States is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a claim FNOL?

Claim FNOL stands for 'First Notice of Loss.' It is the initial report made to an insurance company after an incident, such as an accident, theft, or property damage, has occurred. The purpose of FNOL is to notify the insurer that a loss has taken place and to begin the claims process. This step is crucial because it triggers the insurance company's investigation, assessment, and handling of the claim. Accurate and timely FNOL submissions help ensure a smoother and faster resolution for policyholders.

What are the key skills and qualifications needed to thrive as a claim FNOL?

To thrive as a Claims FNOL Representative, you need strong attention to detail, customer service skills, and a solid understanding of insurance principles, typically supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and proficiency in data entry are important technical requirements. Excellent communication, empathy, and problem-solving abilities help you effectively assist policyholders during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and the efficient initiation of the claims process.

What are some common challenges faced by claim FNOL professionals, and how can they be managed effectively?

Claim FNOL professionals often encounter challenges such as handling high call volumes, gathering accurate information quickly, and managing the emotional distress of claimants. To manage these effectively, it’s important to develop strong communication skills, become familiar with company systems and procedures, and practice empathy while maintaining professionalism. Collaboration with other departments, such as underwriting and claims adjusters, is also crucial for ensuring a smooth claims process and providing excellent customer service.

What is the difference between Claim Fnol vs Claims Adjuster?

AspectClaim FnolClaims Adjuster
CredentialsInsurance knowledge, customer service skillsLicensing, insurance knowledge, negotiation skills
Work EnvironmentOffice, remote, or on-site customer interactionsField work, office, or remote assessments
Industry UsageInsurance companies, claims processingInsurance companies, third-party claims
Primary FocusInitial claim reporting and first contactEvaluating damages, settling claims

Claim Fnol (First Notice of Loss) specialists handle the initial reporting of insurance claims, focusing on customer communication and data collection. Claims Adjusters evaluate damages and determine claim validity and settlement amounts. While Claim Fnol is the first step in the claims process, Claims Adjusters perform detailed assessments and negotiations. Both roles are essential in the insurance industry but differ in responsibilities and expertise.

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What states have the most Claim Fnol jobs?

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Claim Fnol jobs near you
Infographic showing various Claim Fnol job openings in the United States as of September 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $41,287 per year, or $19.8 per hour.

Claims Specialist

Birmingham, AL

Baldwin
See more jobs at Baldwinexternal

Full-time

Posted 3 days ago

New

Job description

The Claims Specialist will review, analyze, and decide the proper submission path for all First Notice of Losses (FNOL) sent to our firm for prompt adjudication. Additionally, they will assist in the development and creation of underwriting review submissions along with internal and external client/customer claim related correspondence under the guidance and supervision of a Claims Consultant. In addition, the candidate will have best in class client servicing and communication skills enabling them to work with minimal supervision in a dynamic environment.

PRIMARY RESPONSIBILITIES:

  • Review and analyze First Notice of Losses (FNOL) received by assessing the nature of the claim and determining the proper submission path for prompt adjudication.

  • Collaborate with a Claims Consultant to develop and create underwriting review submissions, ensuring accurate and comprehensive documentation.

  • Under the guidance of a Claims Consultant, assist in preparing internal and external claim-related correspondence, maintaining clear and effective communication with clients and customers throughout the claims process.

  • Ensure compliance with industry standards, company procedures, and regulatory requirements while handling claims and maintaining confidentiality of sensitive information.

  • Provide exceptional client servicing, addressing inquiries, concerns, and providing timely updates to clients and customers regarding claim status and resolution.

  • Maintain accurate and detailed claim records, documentation, and electronic files in compliance with established procedures.

  • Stay updated on industry trends, emerging regulations, and best practices in claims management, continuously enhancing knowledge and expertise.

  • Contribute to process improvement initiatives, suggesting enhancements to streamline claim handling, increase efficiency, and enhance customer satisfaction.

  • Handle other related duties and responsibilities as assigned by the Claims Consultant or management.


KNOWLEDGE, SKILLS & ABILITIES:

  • Ability to drive a claim from first intake through the process to satisfactory submission of the first notice of loss.

  • Ability to work independently and prioritize assignments, seeking guidance where needed.

  • Supply the highest quality support to customers through effective communication, diligence, organization, and diligent follow-up.

  • Effective communication skills, both oral and written, with the ability to be professional under pressure and display patience above reproach.


EDUCATION & EXPERIENCE:

  • At least two years of experience desired within a client/customer facing or support role is preferred.

  • Proficient in MS Office Word and Excel with the ability to learn new system programs and technologies.

IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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