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Claim Fnol Jobs (NOW HIRING)

Initiate claim setup based on FNOL data or at the direction of a Claims Adjuster, Supervisor, or Manager. Perform data entry and reconciliation tasks, including sorting and managing electronic and ...

Claim Service Analyst

Cortland, NY · On-site

$45K - $55K/yr

Initiate claim setup based on FNOL data or at the direction of a Claims Adjuster, Supervisor, or Manager. Perform data entry and reconciliation tasks, including sorting and managing electronic and ...

Claim Service Analyst

Cortland, NY · On-site

$45K - $55K/yr

Initiate claim setup based on FNOL data or at the direction of a Claims Adjuster, Supervisor, or Manager. Perform data entry and reconciliation tasks, including sorting and managing electronic and ...

FNOL Customer Service Rep

Wilmington, DE · Hybrid

$45K - $55K/yr

Responsibilities As a FNOL Customer Service Representative, you'll be a Claims Concierge and the ... You'll play a critical role in ensuring a seamless and supportive experience by managing claim ...

Claims & Risk Analyst

Boulder, CO · On-site

$68K - $72K/yr

Manage claim intake end-to-end, including FNOL processing, initial review, severity assignment, and escalation identification * Monitor and support claims throughout the lifecycle by handling routine ...

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Claim Fnol information

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$12

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How much do claim fnol jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for claim fnol in the United States is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims FNOL (First Notice of Loss) Representative, and why are they important?

To thrive as a Claims FNOL Representative, you need strong attention to detail, customer service skills, and a solid understanding of insurance principles, typically supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and proficiency in data entry are important technical requirements. Excellent communication, empathy, and problem-solving abilities help you effectively assist policyholders during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and the efficient initiation of the claims process.

What are some common challenges faced by Claim FNOL (First Notice of Loss) professionals, and how can they be managed effectively?

Claim FNOL professionals often encounter challenges such as handling high call volumes, gathering accurate information quickly, and managing the emotional distress of claimants. To manage these effectively, it’s important to develop strong communication skills, become familiar with company systems and procedures, and practice empathy while maintaining professionalism. Collaboration with other departments, such as underwriting and claims adjusters, is also crucial for ensuring a smooth claims process and providing excellent customer service.

What is the difference between Claim Fnol vs Claims Adjuster?

AspectClaim FnolClaims Adjuster
CredentialsInsurance knowledge, customer service skillsLicensing, insurance knowledge, negotiation skills
Work EnvironmentOffice, remote, or on-site customer interactionsField work, office, or remote assessments
Industry UsageInsurance companies, claims processingInsurance companies, third-party claims
Primary FocusInitial claim reporting and first contactEvaluating damages, settling claims

Claim Fnol (First Notice of Loss) specialists handle the initial reporting of insurance claims, focusing on customer communication and data collection. Claims Adjusters evaluate damages and determine claim validity and settlement amounts. While Claim Fnol is the first step in the claims process, Claims Adjusters perform detailed assessments and negotiations. Both roles are essential in the insurance industry but differ in responsibilities and expertise.

What is a Claim FNOL?

Claim FNOL stands for 'First Notice of Loss.' It is the initial report made to an insurance company after an incident, such as an accident, theft, or property damage, has occurred. The purpose of FNOL is to notify the insurer that a loss has taken place and to begin the claims process. This step is crucial because it triggers the insurance company's investigation, assessment, and handling of the claim. Accurate and timely FNOL submissions help ensure a smoother and faster resolution for policyholders.
More about Claim Fnol jobs
What cities are hiring for Claim Fnol jobs? Cities with the most Claim Fnol job openings:
What states have the most Claim Fnol jobs? States with the most job openings for Claim Fnol jobs include:
Infographic showing various Claim Fnol job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, 17% Part Time, 8% Temporary, and 8% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $41,287 per year, or $19.8 per hour.

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Essential Functions and Responsibilities:
Receive and validate First Notice of Loss (FNOL) data for claim setup in the claims management system.
Initiate claim setup based on FNOL data or at the direction of a Claims Adjuster, Supervisor, or Manager.
Perform data entry and reconciliation tasks, including sorting and managing electronic and paper records.
Handle diverse telephone responsibilities, including collecting FNOL data via phone, serving as the first point of contact for insureds, agents, claimants, attorneys, medical providers, and other stakeholders, verifying and relaying information per internal procedures and authorization from Claim Leadership.
Perform a variety of administrative tasks as assigned, which may include: conducting follow-up calls related to First Notice of Loss (FNOL) or data management; processing physical and electronic mail generated by the claims management system; supporting expense bill handling under the direction of Claims Management; assisting with regulatory compliance activities; and collaborating with the Claims team to enhance operational efficiency.
Extract and manage data for reporting purposes, including the creation of exhibits and graphs under the guidance of the Claims Administrative Supervisor.
Knowledge, Skills, and Abilities:
High-school degree or equivalent, college degree or coursework preferred.
Experience working with public school entities or institutional claims preferred.
The ability to succeed and excel in a collaborative and team-based environment.
Strong time management and desk management skills.
Analytical mindset with the ability to interpret and manage various types of data.
High attention to detail and ability to work independently.
Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, Word and Outlook as well as company claim administration software.
Ability to work independently and to carry out assignments to completion.
Ability to sit and work at a computer for extended periods.
Able to lift and move items up to 25 lbs when needed.
Proficient in using a keyboard, mouse, and phone.
Able to communicate clearly by phone and in person.
Ability to travel occasionally for work-related purposes, including meetings, training, or other business needs.
Must have reliable transportation and be able to travel independently as required.
Growth potential beyond current role.

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$45k - $55k

  • Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

  • Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

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