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Claim Fnol Jobs in Rutherford, NJ (NOW HIRING)

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Claim Fnol information

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$12

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How much do claim fnol jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for claim fnol in Rutherford, NJ is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.07 per hour, depending on experience, location, and employer.

What is a claim FNOL?

Claim FNOL stands for 'First Notice of Loss.' It is the initial report made to an insurance company after an incident, such as an accident, theft, or property damage, has occurred. The purpose of FNOL is to notify the insurer that a loss has taken place and to begin the claims process. This step is crucial because it triggers the insurance company's investigation, assessment, and handling of the claim. Accurate and timely FNOL submissions help ensure a smoother and faster resolution for policyholders.

What are the key skills and qualifications needed to thrive as a claim FNOL?

To thrive as a Claims FNOL Representative, you need strong attention to detail, customer service skills, and a solid understanding of insurance principles, typically supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and proficiency in data entry are important technical requirements. Excellent communication, empathy, and problem-solving abilities help you effectively assist policyholders during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and the efficient initiation of the claims process.

What are some common challenges faced by claim FNOL professionals, and how can they be managed effectively?

Claim FNOL professionals often encounter challenges such as handling high call volumes, gathering accurate information quickly, and managing the emotional distress of claimants. To manage these effectively, it’s important to develop strong communication skills, become familiar with company systems and procedures, and practice empathy while maintaining professionalism. Collaboration with other departments, such as underwriting and claims adjusters, is also crucial for ensuring a smooth claims process and providing excellent customer service.

What is the difference between Claim Fnol vs Claims Adjuster?

AspectClaim FnolClaims Adjuster
CredentialsInsurance knowledge, customer service skillsLicensing, insurance knowledge, negotiation skills
Work EnvironmentOffice, remote, or on-site customer interactionsField work, office, or remote assessments
Industry UsageInsurance companies, claims processingInsurance companies, third-party claims
Primary FocusInitial claim reporting and first contactEvaluating damages, settling claims

Claim Fnol (First Notice of Loss) specialists handle the initial reporting of insurance claims, focusing on customer communication and data collection. Claims Adjusters evaluate damages and determine claim validity and settlement amounts. While Claim Fnol is the first step in the claims process, Claims Adjusters perform detailed assessments and negotiations. Both roles are essential in the insurance industry but differ in responsibilities and expertise.

What cities near Rutherford, NJ are hiring for Claim Fnol jobs?

Cities near Rutherford, NJ with the most Claim Fnol job openings:

Claim Fnol jobs near you
Infographic showing various Claim Fnol job openings in Rutherford, NJ as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $42,090 per year, or $20.2 per hour.

SeniorTriage Specialist(aka Senior Claims Intake/FNOL Specialist)

Argonaut Management Services, Inc

Manhattan, NY • On-site

$73K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.


Job Description

Senior Triage Specialist (Senior Claims Intake / FNOL Specialist)

Locations: Omaha, NE | Los Angeles, CA | Chicago, IL | Richmond, VA | Albany, NY | New York City, NY

Work Schedule: 100% In-Office (Monday-Friday)

About the Role

We're looking for an experienced Senior Triage Specialist to join our Commercial Claims team. This position combines First Notice of Loss (FNOL), claims intake, and fast-track claims handling while providing critical support to our claims adjusters.

This is an excellent opportunity for someone who wants to build a long-term career in commercial insurance. Successful employees are well-positioned to advance into future Claims Trainee and Claims Adjuster opportunities.

As part of our ongoing modernization efforts, we're also enhancing our claims operations with AI and Large Language Model (LLM) technology. If you're interested in helping improve business processes through technology and automation, this is a great opportunity to be involved.

This position reports to the Director of Triage, who is based in Colorado.

What You'll Do
  • Manage fast-track commercial claims from initial intake through resolution.
  • Review new claims and determine coverage and appropriate adjuster assignment.
  • Set initial claim reserves.
  • Update and maintain claim information within the claims management system.
  • Contact insureds, claimants, brokers, and other parties to gather claim information.
  • Answer and route incoming calls to the appropriate claims professionals.
  • Manage shared voicemail inboxes and respond to inquiries.
  • Order police reports and other supporting documentation.
  • Prepare written correspondence and maintain electronic claim files.
  • Process incoming mail and prioritize daily workloads.
  • Support claims adjusters with administrative and technical claim activities.
  • Maintain diaries and complete assigned tasks to ensure timely claim handling.
  • Continuously look for solutions that improve customer service and operational efficiency.
What We're Looking For Required Qualifications

Candidates should have strong customer service skills and commercial insurance experience, along with one of the following:

  • High school diploma and 6+ years of experience, including at least 1 year in insurance or a related industry (commercial claims preferred); or
  • Associate degree or technical education and 3+ years of experience, including at least 1 year in insurance or a related industry; or
  • Bachelor's degree and 1+ year of experience, including at least 1 year in insurance or a related industry.

In addition, candidates should have:

  • Understanding of how insurance companies operate and make business decisions.
  • Strong written and verbal communication skills.
  • Excellent customer service and relationship-building abilities.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • High attention to detail and strong organizational skills.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • A desire to continue learning and growing professionally.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Experience with Guidewire ClaimCenter or other claims management systems.
  • Experience using or creating prompts for AI/LLM tools to improve business processes.

Work Environment

  • 100% in-office position
  • Monday through Friday during normal business hours.
  • Overtime may be required based on business needs and must be accurately reported on company timesheets.
Compensation

Hourly pay is based on location and experience:

  • Richmond, VA: $29.37-$34.18/hour ($61,098-$71,094 annually)
  • Albany, NY & Chicago, IL: $32.32-$37.71/hour ($67,218-$78,438 annually)
  • Los Angeles, CA & New York City, NY: $35.26-$41.14/hour ($73,338-$85,578 annually)

In addition to competitive pay, employees are eligible for an annual performance bonus and a comprehensive benefits package.

Why Join Argo Group Claims?

At Argo Group, claims professionals are empowered to make decisions and solve problems-not simply process claims. Our collaborative environment gives employees direct access to leadership, opportunities to work on complex commercial claims, and the ability to contribute ideas that improve how we serve our customers.

If you're looking for a role where you can grow your insurance career while helping modernize claims operations, we'd love to hear from you.

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.


Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.

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