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Claim Associate Jobs in London, KY (NOW HIRING)

Mailroom Associate

London, KY · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mailroom Associate Onsite: Must live in or near London, KY $14.00 per hour, 8:00am-5:00pm Work ... Enter claim data into client systems throughout the workday * Perform repetitive document handling ...

Mailroom Associate

London, KY

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mailroom Associate Onsite: Must live in or near London, KY $14.00 per hour, 8:00am-5:00pm Work ... Enter claim data into client systems throughout the workday * Perform repetitive document handling ...

Medicare Sales Representative

London, KY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claim payment solutions. * Assisting with resolution to Member and Provider issues. Refer all ... Two-year associate/technical degree, bachelor's degree or experience with direct sales and account ...

Claim Associate information

See London, KY salary details

$11

$17

$23

How much do claim associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claim associate in London, KY is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.28 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Is claims processing a stressful job?

Claims processing is a core responsibility of Claim Associates, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job often requires strong attention to detail, communication skills, and the ability to handle sensitive information under pressure.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What cities near London, KY are hiring for Claim Associate jobs? Cities near London, KY with the most Claim Associate job openings:
Infographic showing various Claim Associate job openings in London, KY as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,936 per year, or $17.8 per hour.

Mailroom Associate

Conduent, Inc.

London, KY • On-site

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

35th of 71 rated call and contact centers


Job description


Mailroom Associate
Onsite: Must live in or near London, KY
$14.00 per hour, 8:00am-5:00pm Work Schedule Monday-Friday, Training Schedule Monday-Friday 8:00am-5:00pm
Great Benefits
Paid Training
About the Mailroom Associate role
As a member of the team, you will be responsible for performing tasks such as mailroom sorting and machine operation, high and low speed mail opening and scanning, processing, and similar activities.
You will be offered a competitive salary, benefits, and a supportive team environment
Job Details:
  • Training is on the job for 5 weeks. Will need to be willing to cross train in all areas
  • Sort, prepare, and scan documents daily
  • Enter claim data into client systems throughout the workday
  • Perform repetitive document handling tasks in a fast-paced environment. (removing staples, rubber bands, repairing torn documents, copying documents)
  • Deliver and collect all mail and place it into the correct locations
  • Sort mail into department mail slots accurately for delivery in each department
  • Receive, sort, and process mail, packages, and supplies as they arrive
  • Scanning and operating scanning machine to rescan mail, making it legible for review
  • Follow mailroom security procedures and all company procedures
  • Maintain a safe, clean, and organized work area
  • Support daily operations by lifting boxes up to 20-50lbs and moving materials with carts

Benefits:
  • Full Time Employment
  • Full Benefit Options Day 1
  • $14 per hour
  • Career Growth
  • Great Work Environment

Requirements:
  • Must be eligible to work in the United States
  • Must be at least 18 years of age
  • Must have a High School Diploma or GED
  • Must be able to pass a criminal background check
  • Must have reliable transportation and flexible availability
  • Must be proficient in Microsoft Outlook and Teams
  • Must have strong attention to detail
  • Basic data entry skills are a plus

Pay is $14/hour which may be below your states minimum wage. Please take this into consideration when applying.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $23,800 - $29,750.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017