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Claim Associate Jobs in Benton, KY (NOW HIRING)

CALDWELL COUNTY HOSPITAL INC

Clinic Biller

Princeton, KY

$15.50 - $19.75/hr

Has knowledge of medical terminology, various claim forms, third party contracts, payment patterns ... PREFERRED EDUCATION Associates Degree from an accredited college or university MINIMUM EXPERIENCE 2 ...

Caldwell Medical Center

Clinic Biller

Princeton, KY · On-site

$15.50 - $19.75/hr

Has knowledge of medical terminology, various claim forms, third party contracts, payment patterns ... PREFERRED EDUCATION Associates Degree from an accredited college or university MINIMUM EXPERIENCE 2 ...

All JobsClaim Associate JobsClaim Associate Jobs in Benton, KY

Claim Associate information

See Benton, KY salary details

$11

$16

$22

How much do claim associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for claim associate in Benton, KY is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

Is claims processing a stressful job?

Claims processing is a claim associate role that can be stressful due to tight deadlines, high workload, and the need for accuracy. It requires strong attention to detail, communication skills, and the ability to handle sensitive information efficiently.

What cities near Benton, KY are hiring for Claim Associate jobs?

Cities near Benton, KY with the most Claim Associate job openings:

Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Benton, KY as of July 2026, with employment types broken down into 70% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,583 per year, or $16.6 per hour.

Account Associate - State Farm Agent Team Member

Shane Andrus - State Farm Agent

Paducah, KY • On-site

$19.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my State Farm agency in November 2016 after a career in the NFL and years of working in the insurance industry since 2012. I’m a graduate of Murray State University with a business degree and, outside of the office, I enjoy coaching my kids’ sports, volunteering at church, supporting local organizations, and getting in a round of golf when I can. Family and community are a big part of who I am, and that spirit carries into how we run our agency.
Our office operates under five core values that guide the way we treat people and the level of excellence we provide. This creates a positive, growth-oriented culture where team members can thrive personally and professionally. We currently have four full-time licensed team members and two part-time licensed team members, all working alongside me as a dedicated agent committed to helping you succeed in your career path.
Team members enjoy strong benefits including a matching 401(k), health insurance, and gym membership reimbursement. We also keep things engaging with quarterly team outings, monthly lunch meetings, and a progressive team bonus program—with the opportunity to earn up to $550 per month or an extra day off when the team hits its goals.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Shane Andrus - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.