ZipRecruiter

Log In

1

Claim Associate Jobs in Ontario (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsClaim Associate JobsClaim Associate Jobs in Ontario

Claim Associate information

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Is claims processing a stressful job?

Claims processing is a core responsibility of Claim Associates, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job often requires strong attention to detail, communication skills, and the ability to handle sensitive information under pressure.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Ontario? The most popular types of Claim jobs in Ontario are:
What cities in Ontario are hiring for Claim Associate jobs? Cities in Ontario with the most Claim Associate job openings:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Claims Advisor Auto

Gore Mutual Insurance

Cambridge, ON • Hybrid

CA$48K - CA$73K/yr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Are you looking for an exciting opportunity that will take your career to the next level? Here is your chance to make a difference by helping people who have experienced loss and misfortune as an Associate Claims Advisor, Auto.

It's an innovative and challenging role that requires exceptional customer service and attention to detail. If you thrive in dynamic, fast-paced environments where you can provide support and guidance, investigate, negotiate and settle claims, then the Associate Auto Claims Advisor role is for you.

This position could be the perfect opportunity to jump-start your career, and the possibilities to grow and develop are endless. When you join our Claims team, you are not just starting a new job, you are starting your career at Gore Mutual.

Responsibilities:

  • Investigate claims and determine coverage under a customer's policy.
  • Inform and educate customers about the claims process.
  • Arrange and coordinate required vendor services (repairs, appraisals, rentals, towing).
  • Process claims payments and ensure accurate information is captured within our claims system.
  • Deliver exceptional customer service to our customers and brokers.
  • Ensure claim reserves and payments are accurately entered and processed in accordance with corporate policies and procedures.
  • Review appraisal findings and guide customers through the valuation and settlement process, including documentation and payment issuance.
  • Assess loss details and damage areas to confirm coverage applicability, including ordering police reports and contacting witnesses when necessary.

 

Requirements:

  • 1-3 years of prior customer service experience required
  • Undergraduate or post-secondary degree is preferred
  • Insurance industry experience, call center experience, or experience within a brokerage setting is helpful
  • Interested in pursuing a CIP (Chartered Insurance Professional Designation)
  • Strong computer skills and knowledge of Microsoft Office Suite
  • Effective Communication Skills: Ability to convey information clearly and effectively, both verbally and in writing, to ensure mutual understanding and collaboration among team members and stakeholders
  • Sound Judgment & Decision-Making Skills: Capability to analyze situations, consider various perspectives, and make well-informed decisions
  • Strong Empathy: Demonstrating a deep understanding of and sensitivity to the feelings, thoughts, and experiences of others, fostering a positive customer experience
  • Resilience: Maintaining composure and a positive attitude in the face of challenges, setbacks, and stressful situations, while continuing to work towards achieving goals

Please note that this role operates in a hybrid environment, with two days a week expected in our Cambridge Ontario office.

The expected base salary range for this position is $48,500-$73,000. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual's discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.

 Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.

Apply