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Claim Associate Jobs in Toronto, ON (NOW HIRING)

Rush Enterprises

Warehouse Associate

Mississauga, ON

CA$20 - CA$24/hr

The Warehouse Associate is responsible for loading, unloading, picking, packing and putting away ... claim for damages and shortages. * Operate fork lift or use hand truck to move, convey or hoist ...

Rush Enterprises

Warehouse Associate

Mississauga, ON · On-site

CA$24/hr

The Warehouse Associate is responsible for loading, unloading, picking, packing and putting away ... claim for damages and shortages. * Operate fork lift or use hand truck to move, convey or hoist ...

Rush Enterprises

Warehouse Associate

Mississauga, ON

CA$24/hr

The Warehouse Associate is responsible for loading, unloading, picking, packing and putting away ... claim for damages and shortages. * Operate fork lift or use hand truck to move, convey or hoist ...

Rush Enterprises

Warehouse Associate

Mississauga, ON

CA$19 - CA$24/hr

The Warehouse Associate is responsible for loading, unloading, picking, packing and putting away ... claim for damages and shortages. * Operate fork lift or use hand truck to move, convey or hoist ...

Cavell Risk, Inc.

Associate, Client Experience

Toronto, ON · On-site

CA$50K - CA$70K/yr

The Associate, Client Experience is responsible for supporting the Manager, Client Experience in ... Maintain claim logs, and adhere to abeyance procedures for accounts receivables, renewal documents ...

Royal Bank of Canada

Service Associate

Toronto, ON · On-site

This Service Associate will support the Entitlements Canadian Operations, WM Asset Servicing team ... Ultra-high degree of accuracy required for verifying claim details and values before processing ...

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All JobsClaim Associate JobsClaim Associate Jobs in Toronto, ON

Claim Associate information

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Is claims processing a stressful job?

Claims processing is a core responsibility of Claim Associates, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job often requires strong attention to detail, communication skills, and the ability to handle sensitive information under pressure.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Toronto, ON? The most popular types of Claim jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Claim Associate jobs? Cities near Toronto, ON with the most Claim Associate job openings:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 41% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

National CAT Adjuster

Canadian Automobile Association (CAA)

Thornhill, ON

Full-time

Re-posted 15 days ago

Job description

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What you will do:

  • Investigate, evaluate, analyze, negotiate and settle property claims in response to a Catastrophic weather event
  • Evaluate liability, salvage and subrogation exposure and potential
  • Contact and coordinate all parties involved in all stages of the claims process, respond to client complaints and appeals
  • Review and analyze initial losses to ensure file meets assignment criteria, determine proper kind of loss (KOL) reserves based on exposure and authority level
  • Examine claims files handled by Independent Adjusters when required
  • Prepare and maintain various reports on property claims
  • General support and adjudication of non-CAT claims and special projects, as required
  • Assign and communicate with vendors on Xactanalysis. 

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. 

Who you are:

  • Previous claims experience in property and/or auto inclusive of technical and coverage issues, management/resolution would be considered an asset.
  • An educational background including relevant post-secondary education complemented by a CIP designation or working towards a CIP designation
  • Working knowledge of Insurance Act and other legislation governing property and casualty insurance claims
  • Strong organizational; decision making and problem solving skillset with excellent communication skills, both written and verbal
  • Proficient in use of claim operating systems and working knowledge of Microsoft Office Suite
  • Career minded individuals who have demonstrated a progressive career path
  • Ability to work in a fast paced environment. 

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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