Knowledge of Citrix and VPN. * Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. * Experience using an ITSM to document incidents and service ...
Knowledge of Citrix and VPN. * Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. * Experience using an ITSM to document incidents and service ...
Knowledge of Citrix and VPN. * Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. * Experience using an ITSM tool to document incidents and ...
Knowledge of Citrix and VPN. * Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. * Experience using an ITSM tool to document incidents and ...
Knowledge of Citrix and VPN. Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. Experience using an ITSM tool to document incidents and service ...
Knowledge of Citrix and VPN. Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. Experience using an ITSM tool to document incidents and service ...
Service Desk - IT Healthcare (PT)
Troy, MI · On-site
$19.50 - $26.50/hr
Knowledge of Citrix and VPN. Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. Experience using an ITSM to document incidents and requests.
Service Desk - IT Healthcare (PT)
Troy, MI · On-site
$19.50 - $26.50/hr
Knowledge of Citrix and VPN. Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. Experience using an ITSM to document incidents and requests.
Remote access solution implementation and support such as VPN, Terminal Services, and Citrix. Requirements Requirements: Education and Experience: * Bachelor's Degree (Information Technology or ...
Remote access solution implementation and support such as VPN, Terminal Services, and Citrix. Requirements Requirements: Education and Experience: * Bachelor's Degree (Information Technology or ...
Systems Engineer - Projects
Petoskey, MI · On-site
Knowledge of remote access solutions including VPN, Terminal Services, and Citrix. * Experience with MS Azure, EntraID, M365, and O365. * Experience with SharePoint and Teams. * Advanced technical ...
Systems Engineer - Projects
Petoskey, MI · On-site
Knowledge of remote access solutions including VPN, Terminal Services, and Citrix. * Experience with MS Azure, EntraID, M365, and O365. * Experience with SharePoint and Teams. * Advanced technical ...
Systems Engineer - Projects
Petoskey, MI · On-site
Knowledge of remote access solutions including VPN, Terminal Services, and Citrix. * Experience with MS Azure, EntraID, M365, and O365. * Experience with SharePoint and Teams. * Advanced technical ...
Systems Engineer - Projects
Petoskey, MI · On-site
Knowledge of remote access solutions including VPN, Terminal Services, and Citrix. * Experience with MS Azure, EntraID, M365, and O365. * Experience with SharePoint and Teams. * Advanced technical ...
Knowledge of remote access solutions including VPN, Terminal Services, and Citrix. * Experience with MS Azure, EntraID, M365, and O365. * Experience with SharePoint and Teams. * Advanced technical ...
Knowledge of remote access solutions including VPN, Terminal Services, and Citrix. * Experience with MS Azure, EntraID, M365, and O365. * Experience with SharePoint and Teams. * Advanced technical ...
Knowledge of Citrix and VPN. Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. Experience using an ITSM tool to document incidents and ...
Knowledge of Citrix and VPN. Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. Experience using an ITSM tool to document incidents and ...
Knowledge of Citrix and VPN. Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. Experience using an ITSM to document incidents and service ...
Knowledge of Citrix and VPN. Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. Experience using an ITSM to document incidents and service ...
Knowledge of Citrix and VPN. * Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. * Experience using an ITSM tool to document incidents and ...
Knowledge of Citrix and VPN. * Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues. * Experience using an ITSM tool to document incidents and ...
Virtual desktop infrastructure (VDI) exposure on Citrix, VMware Horizon, or Azure Virtual Desktop. * Cisco or VMware certifications (CCNA, CCNP, VCP, VCAP). * Prior MSP, MSSP, or Global Systems ...
Quick apply
Virtual desktop infrastructure (VDI) exposure on Citrix, VMware Horizon, or Azure Virtual Desktop. * Cisco or VMware certifications (CCNA, CCNP, VCP, VCAP). * Prior MSP, MSSP, or Global Systems ...
Orbit, Novell, Intranet, Citrix, CIS, Lawson and DMC web site. 11. When appropriate, charge equipment via CIS application. 12. Order items needed through Lawson application. 13. Order specialty ...
Orbit, Novell, Intranet, Citrix, CIS, Lawson and DMC web site. 11. When appropriate, charge equipment via CIS application. 12. Order items needed through Lawson application. 13. Order specialty ...
Junior Network Engineer
Novi, MI · On-site
$60K - $80K/yr
Windows, Office), as well as virtualization environments built on Citrix, Microsoft, and VMware. * Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever ...
Quick apply
Junior Network Engineer
Novi, MI · On-site
$60K - $80K/yr
Windows, Office), as well as virtualization environments built on Citrix, Microsoft, and VMware. * Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever ...
Desktop/Workstation Design Engineer
Detroit, MI · On-site
$116K - $158K/yr
... Citrix experience SMS/SCCM experience a plus Understanding of PKI VMWare experience Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS) strives to ...
Desktop/Workstation Design Engineer
Detroit, MI · On-site
$116K - $158K/yr
... Citrix experience SMS/SCCM experience a plus Understanding of PKI VMWare experience Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS) strives to ...
Knowledge of IT infrastructure technologies (Windows/Linux operating systems, Citrix) and database systems (Oracle / PostgreSQL) * Associate degree in Computer Science or MIS with a minimum of 4 ...
Knowledge of IT infrastructure technologies (Windows/Linux operating systems, Citrix) and database systems (Oracle / PostgreSQL) * Associate degree in Computer Science or MIS with a minimum of 4 ...
Virtual desktop infrastructure (VDI) exposure on Citrix, VMware Horizon, or Azure Virtual Desktop. * Cisco or VMware certifications (CCNA, CCNP, VCP, VCAP). * Prior MSP, MSSP, or Global Systems ...
Virtual desktop infrastructure (VDI) exposure on Citrix, VMware Horizon, or Azure Virtual Desktop. * Cisco or VMware certifications (CCNA, CCNP, VCP, VCAP). * Prior MSP, MSSP, or Global Systems ...
Orbit, Novell, Intranet, Citrix, CIS, Lawson and DMC web site. 11. When appropriate, charge equipment via CIS application. 12. Order items needed through Lawson application. 13. Order specialty ...
Orbit, Novell, Intranet, Citrix, CIS, Lawson and DMC web site. 11. When appropriate, charge equipment via CIS application. 12. Order items needed through Lawson application. 13. Order specialty ...
Desktop/Workstation Design Engineer
Detroit, MI · On-site
$116K - $158K/yr
... Citrix experience · SMS/SCCM experience a plus · Understanding of PKI · VMWare experience · Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS ...
Quick apply
Desktop/Workstation Design Engineer
Detroit, MI · On-site
$116K - $158K/yr
... Citrix experience · SMS/SCCM experience a plus · Understanding of PKI · VMWare experience · Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS ...
Remote access technologies including VPN, RDS, and Citrix * Operating systems on servers, desktops, and laptops * Common peripherals such as printers * Identify recurring issues and initiate problem ...
Quick apply
Remote access technologies including VPN, RDS, and Citrix * Operating systems on servers, desktops, and laptops * Common peripherals such as printers * Identify recurring issues and initiate problem ...
Citrix information
See Michigan salary details
$27.66 - $33.50
18% of jobs
$35.52 is the 25th percentile. Wages below this are outliers.
$33.50 - $39.35
22% of jobs
The median wage is $41.40 / hr.
$39.35 - $45.20
31% of jobs
$47.34 is the 75th percentile. Wages above this are outliers.
$45.20 - $51.05
13% of jobs
$51.05 - $56.89
12% of jobs
$56.89 - $62.74
4% of jobs
$62.74 - $68.59
0% of jobs
$68.59 - $74.44
0% of jobs
$74.44 - $80.28
0% of jobs
$80.28 - $86.13
0% of jobs
$86.13 - $91.98
0% of jobs
$27
$45
$91
How much do citrix jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Citrix position?
To excel as a Citrix Administrator, you need strong expertise in virtualization technologies, server management, and network troubleshooting, often backed by a degree in computer science or related certifications such as Citrix Certified Associate – Virtualization (CCA-V). Proficiency in managing Citrix environments, including XenApp, XenDesktop, Citrix Workspace, and related monitoring tools, is crucial. Exceptional problem-solving abilities, communication skills, and the ability to work collaboratively with IT teams help professionals stand out. These competencies ensure the secure, efficient, and reliable delivery of virtual applications and desktops across organizations.
What is a Citrix?
A Citrix job typically involves managing, configuring, and troubleshooting Citrix environments, which provide virtual applications and desktops to users. Citrix professionals work with technologies like Virtual Apps and Desktops (formerly XenApp and XenDesktop), Citrix ADC (formerly NetScaler), and Citrix Cloud. Responsibilities may include optimizing performance, ensuring security, and supporting end-user access. These roles are common in IT infrastructure, system administration, and virtualization teams.
How do I get into Citrix?
Is Citrix a good career?
Is there a certification for Citrix?
What are some common challenges faced by Citrix administrators and how do they overcome them?
Citrix Administrators often deal with challenges such as ensuring system performance, resolving user access issues, and maintaining the security of virtual environments. Troubleshooting complex problems typically involves analyzing logs, updating configurations, and collaborating closely with network, security, and support teams. Regularly applying patches and staying current with Citrix updates helps prevent compatibility or vulnerability issues. Proactive communication and a methodical approach to problem-solving empower Citrix professionals to maintain a seamless user experience in dynamic enterprise networks.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 days ago
Job description
Overview / Summary
The Technical Service Desk Analyst provides first- and second-level support to healthcare employees and patients, delivering a high level of customer service within acute and post-acute care environments. This role supports clinical and technical issue resolution, contributes to the clinical knowledge base, and works directly with clinicians to troubleshoot technology issues impacting patient care. The position includes one scheduled weekend shift per week.
Key Responsibilities
- Receive incoming calls from the client community and provide first-level support.
- Document each support request, verifying customer information and all troubleshooting steps.
- Research, resolve, and respond to clinical and technical questions received via phone, email, and other channels.
- Provide timely callbacks and escalate issues to the appropriate individual or team when necessary.
- Assist in resolving user and support issues across company sites to ensure timely knowledge sharing and positive user satisfaction.
- Routinely contribute to the Clinical Knowledge Base.
- Provide accurate and creative solutions to user problems of moderate complexity to support user productivity.
- Acquire and maintain current knowledge of relevant clinical and technical product offerings and support policies.
- Participate in team projects that improve the quality and efficiency of the resolution center.
- Assist with special clinical product-related issues as needed.
- Learn clinical workflows within leading EMR systems such as Epic, Cerner, Meditech, and Allscripts.
- Support clinicians throughout the patient admit-to-discharge process.
- Work directly with physicians and nurses to troubleshoot technical issues affecting patient care.
Required Qualifications
- High school diploma required.
- Interest in the clinical or medical field with a strong desire to learn.
- Strong communication and customer service skills.
- Basic typing skills.
- Knowledge of Citrix and VPN.
- Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues.
- Experience using an ITSM to document incidents and service requests.
- Strong listening, verbal, and written communication skills.
- Ability to multitask with attention to detail and a strong sense of urgency.
- Positive attitude toward learning EMR applications and workflows for Level 1 support.
- Strong organizational, communication, and time management skills.
- Professionalism and business maturity.
- Ability to troubleshoot, analyze, and resolve customer concerns.
- High technical aptitude and strong PC literacy.
- Ability to work independently and collaboratively while performing well under pressure.
- Minimum of 18 months of experience in a Service Desk Analyst role preferred.
- Previous experience in a nursing, medical, or pharmacy field is a plus.
- Previous experience with major clinical EMR applications (such as Epic, Cerner, or Allscripts) is preferred.
- HDI Support Center Analyst Certification is a plus.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-SL1 #Hiring #LI-Onsite
About HTC Global Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Troy, MI, US
Year founded
1990