Job Title: IT Product Specialist - Broadcom Operations Insight (OI) Integrations Location: Remote or Fairfield, CA Job Type: Temporary (Contract) Broadcom Operations Intelligence / Observability OI Expert Product Specialist, PCGJP00003848 Client: PG&E Location: remote but the team is in Fairfield, CA so they need to support PST work hrs 6-12 months project $95hr W2 pay rate to your USC, GC, F1 or H4 candidates Interview process: 2 video interviews TOP THING: Broadcom OI is a must... EQUIPMENT REQUIRED: personal or vendor provided device. VDI or Citrix will be provided by the client. Key Responsibilities
- Own integrations into Broadcom Operations Intelligence / Observability (OI) including events, metrics, topology, alarms, and enrichment data.
- Build and optimize ingestion pipelines across REST APIs, webhooks, connectors, and custom integration scripts.
- Develop advanced dashboards, service models, correlation rules, and analytic views within Broadcom OI.
- Implement data normalization, enrichment, and harmonization to ensure consistent event quality and actionable insights.
- Lead the full SDLC for all OI-related enhancements:
- requirements → design → development → testing → deployment → support.
- Engineer automation workflows to reduce manual effort and improve signal quality.
- Collaborate with SMEs from server, network, cloud, NOC, app teams, and automation teams to onboard new services into OI.
- Manage discovery, onboarding, and metadata alignment across observability tools feeding OI.
- Administer Linux (RHEL) environments and support containerized deployments (Docker / Kubernetes).
- Produce high-quality documentation, integration diagrams, and operational runbooks.
Required Qualifications
- 5-7 years in enterprise IT operations, monitoring, NOC, or observability engineering.
- Direct experience with Broadcom Operations Insight (event ingestion, dashboards, data models, connectors, analytics).
- Strong background integrating monitoring tools into a central observability/AIOps platform.
- Hands-on experience with REST APIs, JSON, XML, and data transformation workflows.
- Proficiency in scripting (Bash, Python, or PERL) for automation and integration tasks.
- Solid understanding of infrastructure (Windows/Linux/Unix), network concepts, and service topologies.
- Experience working in container-based environments (Docker, Kubernetes).
Qualifications
- Experience with complementary tools integrated into OI, such as:
- Broadcom DX NetOps, Spectrum, UIM, APM
- Grafana
- Oracle Enterprise Manager
- Dynatrace
- PagerDuty
- Familiarity with Postman for API testing.
- Experience with ITSM/ticketing systems such as BMC Remedy and ServiceNow.
- Exposure to CI/CD, DevOps methodologies, and automated deployment patterns.
Ideal Candidate Profile
- You are a hands-on integration engineer who thrives in complex, multi-system environments. You don't wait for instructions-you create clarity, build solutions, and drive outcomes. You understand observability at an enterprise scale and enjoy the challenge of stitching diverse data sources into a unified OI experience. You communicate clearly, execute quickly, document thoroughly, and always think several steps ahead.
- If there's ambiguity, you eliminate it.
- If there's an issue, you diagnose it.
- If there's a gap, you fill it.
- This role needs someone who can build, integrate, and deliver-without supervision.