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Citizens Insurance Jobs in Florida (NOW HIRING)

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All JobsCitizens Insurance JobsCitizens Insurance Jobs in Florida

Citizens Insurance information

See Florida salary details

$18.7K

$48.6K

$90.8K

How much do citizens insurance jobs pay per year?

As of Aug 16, 2026, the average yearly pay for citizens insurance in Florida is $48,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Citizens Insurance vs Insurance Agent?

AspectCitizens InsuranceInsurance Agent
CredentialsLicensing required by state, no specific certificationsState license, possibly certifications like CIC or CPCU
Work EnvironmentCorporate office, customer service centers, onlineIndependent or agency office, client meetings, fieldwork
Employer & Industry UsageInsurance company providing policiesIndependent or agency representing multiple insurers
Search & Comparison IntentUnderstanding insurance providersFinding insurance agents or agencies

Citizens Insurance is a specific insurance provider offering policies directly, while an Insurance Agent acts as a representative or broker for multiple insurers, including Citizens. The key difference lies in Citizens being a company, whereas an Insurance Agent is a professional who sells policies from various providers, including Citizens.

What are the key skills and qualifications needed to thrive as a Citizens Insurance agent?

To thrive as a Citizens Insurance Agent, you need a strong understanding of insurance products, state regulations, and sales principles, typically supported by a valid insurance license. Proficiency in customer relationship management (CRM) software, quoting platforms, and policy management systems is important. Excellent communication, problem-solving abilities, and a customer-centric mindset help agents build trust and effectively address client needs. These skills are critical for ensuring compliance, providing tailored coverage solutions, and achieving business growth in a competitive insurance market.

Does Citizens Insurance offer remote jobs?

Citizens Insurance offers some remote job opportunities, particularly in roles such as customer service, claims processing, and underwriting. These positions often require proficiency with digital tools and may involve flexible or hybrid schedules. Availability of remote work can vary by position and department.

What are some common challenges faced by professionals working in Citizens Insurance roles, and how can they be managed?

Professionals in Citizens Insurance roles often encounter challenges such as handling a high volume of claims during natural disasters, navigating complex regulatory requirements, and communicating effectively with policyholders in stressful situations. To manage these challenges, it's important to stay organized, keep up-to-date with policy changes, and develop strong customer service skills. Many teams foster a collaborative environment where experienced colleagues offer mentorship and support, making it easier to learn and adapt. Regular training sessions and access to resources also help staff stay prepared for evolving industry demands.

What is Citizens Insurance?

Citizens Insurance refers to Citizens Property Insurance Corporation, a government-created, not-for-profit insurer that provides property insurance for homeowners and businesses who are unable to find coverage in the private market. It typically serves as an insurer of last resort in states like Florida and Louisiana, where natural disasters can make it difficult for residents to obtain affordable insurance from private companies. Citizens Insurance offers various policies covering homes, condos, mobile homes, and commercial properties. Eligibility requirements and coverage options vary by state and property type.

What are popular job titles related to Citizens Insurance jobs in Florida?

For Citizens Insurance jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Citizens Insurance jobs in Florida look for?

The top searched job categories for Citizens Insurance jobs in Florida are:

What cities in Florida are hiring for Citizens Insurance jobs?

Cities in Florida with the most Citizens Insurance job openings:

Citizens Insurance jobs near you
Infographic showing various Citizens Insurance job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,590 per year, or $23.4 per hour.

Customer Service Representative - State Farm Agent Team Member

Vivian Suarez - State Farm Agent

West Palm Beach, FL • On-site

$38K - $50K/yr

Full-time

PTO

Re-posted 12 days ago

Job description

Benefits:
  • Paid time off
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Competitive salary

Position Overview

Vivian M. Suarez State Farm is seeking a detail-oriented, reliable, and customer-focused professional to join our service team as a Customer Service Representative. This role supports customers with policy servicing, billing, Citizens Insurance, coverage questions, documentation, and daily agency workflows.
Success in this role requires strong follow-through, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Experience with insurance servicing is preferred, and proficiency in Citizens is a major plus.
Bilingual Spanish is a plus.
Responsibilities

  • Provide prompt, accurate, and friendly customer service through phone, email, and in-office communication
  • Handle billing questions, payments, cancellations, reinstatements, and underwriting requests
  • Process endorsements, certificates, evidence of insurance, and policy changes
  • Support Citizens new business and renewals (training provided if needed)
  • Manage daily workflow, documentation, and follow-up to ensure deadlines are met
  • Support sales team with customer retention, coverage reviews, and client communication
  • Maintain a positive attitude and commitment to accuracy, urgency, and service excellence
 
Qualifications

  • Must hold an 4-40 or 2-20 license (or be willing to obtain one immediately)
  • Previous insurance service experience preferred
  • Strong communication, professionalism, and problem-solving skills
  • Ability to multitask and work efficiently under deadlines
  • High attention to detail and accuracy
  • Professional, reliable, and accountable work ethic
  • Problem-solving mindset with strong follow-through
  • Coachable, positive, and team-focused
  • Spanish bilingual is a plus
  • Experience with Citizens is a plus