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Citizen Advice Jobs (NOW HIRING)

Citizen Potawatomi Nation

Banquet Employee

Shawnee, OK

$12/hr

The supervisor assigns work advice on changes in procedures and is available in the immediate area ... Citizen Potawatomi Nation FACTOR 6: PERSONAL CONTACTS: Contacts are on a face-to-face basis with ...

Citizen Potawatomi Nation

Banquet Employee

Shawnee, OK · On-site

$12/hr

... work advice on changes in procedures and is available in the immediate area for assistance when ... Citizen Potawatomi Nation FACTOR 6: PERSONAL CONTACTS: • Contacts are on a face-to-face basis ...

Right Talent Right Now

Physician-2371

Port Isabel, TX · On-site

... and advice to patients as indicated. Secures case history and related pertinent information ... Needs to be a US citizen * Must be board Certified * Must meet SOW * Able to pass a background ...

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Citizen Advice information

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How much do citizen advice jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for citizen advice in the United States is $91.35, according to ZipRecruiter salary data. Most workers in this role earn between $86.54 and $96.15 per hour, depending on experience, location, and employer.

What is the difference between Citizen Advice vs Paralegal?

AspectCitizen AdviceParalegal
Required CredentialsNone mandatory; some roles prefer relevant qualificationsLegal qualifications or paralegal certifications often preferred
Work EnvironmentCommunity centers, charity offices, online advice platformsLaw firms, legal departments, corporate offices
Employer & Industry UsageCharities, non-profits, government agenciesLegal firms, corporate legal teams, government legal departments
Common Search & Comparison IntentUnderstanding advisory roles in community supportLegal support roles assisting lawyers and clients

Citizen Advice provides free, community-based advice on various issues without requiring formal legal qualifications. Paralegals support legal teams with research and documentation, often requiring legal training. While both roles involve helping others, Citizen Advice focuses on general advice in community settings, whereas paralegals work within legal environments supporting lawyers.

More about Citizen Advice jobs
What cities are hiring for Citizen Advice jobs? Cities with the most Citizen Advice job openings:
What states have the most Citizen Advice jobs? States with the most job openings for Citizen Advice jobs include:
What job categories do people searching Citizen Advice jobs look for? The top searched job categories for Citizen Advice jobs are:
Citizen Advice jobs near you
Infographic showing various Citizen Advice job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $190,000 per year, or $91.3 per hour.

CCLS Staff Attorney - Legal Advice Line

Central California Legal Services, Inc.

Fresno, CA • On-site

$71K - $92K/yr

Full-time

Re-posted 19 days ago

Job description

Job Type
Full-time
Description
Reports to
Directing Attorney
FLSA Status
Full-Time, Exempt (Union position)
Application Deadline
Until Filled
Salary
$71,194 to $92,703 per year
PROGRAM DESCRIPTION
Central California Legal Services (CCLS) is a 501(c)(3) non-profit organization that was founded in 1966 for the purpose of providing free civil legal services to low-income individuals. CCLS core counties include Fresno, Kings, Mariposa, Merced, Tulare, and Tuolumne. CCLS's health work also extends to San Luis Obispo, Monterey, San Benito, and Stanislaus counties. In Madera County, CCLS provides limited services to seniors and on health issues. CCLS has offices in Fresno, Merced, and Visalia, and satellite offices in Mendota and Los Banos. With nearly one hundred (100) employees, CCLS's work includes direct services that meet our clients' immediate needs, education, and advocacy.
JOB DESCRIPTION
CCLS seeks a staff attorney to join the Legal Advice Line (LAL) intake team. LAL allows individuals and groups in Central California to apply for and, if determined eligible, to receive legal advice regarding a wide range of legal issues. This opportunity would be excellent for an entry level staff attorney to gain general knowledge of several areas of law, in addition to gaining experience with intake processes and accompanying regulations common to non-profit and legal service offices. In-person work is preferred for this role, but CCLS will consider remote work, depending on experience.
Under the supervision of the LAL Directing Attorney, the staff attorney will work with the team to efficiently deliver high-quality legal information, advice, and referrals for civil legal issues in the areas of housing, immigration, senior citizen support, public benefits, health, consumer, basic estate planning, and family security.
Requirements
DUTIES
  • Responsible for effectively and efficiently answering questions from staff and confirming that legal advice provided by LAL staff is accurate and appropriate;
  • Assists in monitoring the LAL call flow and performance, call data reports, and the status of cases sent for follow-up;
  • Reviews LAL files for transfer and closing;
  • Reviews and revises advocate closing letters to ensure compliance with legal standards and the timely closure of LAL files;
  • Conducts initial applicant screening, performs conflict checks, and determines eligibility for services;
  • Ensures that LAL is providing appropriate referrals to applicants that are determined to be non-eligible;
  • Maintains electronic client case files, conveys legal advice and information consistent with established guidelines;
  • Assists the LAL Directing Attorney in research of complex legal issues and writes internal memorandums on their interpretation and provides guidance on those legal issues;
  • Participates in organizational projects such as developing and conducting client surveys to improve delivery of client services;
  • Participates in weekly LAL meetings for case review and substantive training;z
  • Organizes and mails appropriate correspondence and literature to clients, as needed;
  • Continuously improves their knowledge and ability to provide efficient, high-quality legal assistance;
  • Engages in community outreach as directed and as needed;
  • Performs other duties as assigned.

QUALIFICATIONS
  • Active member in good standing of the State Bar of California;
  • All levels of experience are welcome to apply;
  • Prior legal aid experience and/or a demonstrated commitment to access to justice for underserved communities is preferred;
  • Bilingual ability in Spanish or another language commonly spoken in the CCLS service area is highly preferred;
  • Ability to work under pressure and deal with stress while maintaining a professional and appropriate manner with callers and staff;
  • Ability to work quickly but accurately, multi-task, and meet short deadlines;
  • Ability to work both independently and cooperatively in a team environment; maintain a positive working relationship with team and other staff members;
  • Ability to interact with individuals and groups in a professional, courteous, and culturally competent manner.
  • Ability to quickly learn, obtain and maintain a detailed understanding of substantive law areas addressed by the Legal Advice Line;
  • Ability to obtain and maintain a detailed understanding of, and ensure compliance with, grantor requirements and CCLS policy and practices;
  • Ability to speak on the phone and take consecutive calls for up to two hours at a time without a break, multiple times per day; applicant must speak clearly and effectively, and be courteous with individuals seeking assistance in person and over the phone;
  • Ability to be punctual and reliable in attending work and keeping work commitments;
  • Competency/experience with PC systems and standard software (Microsoft Office, Access, Word, Excel, Outlook, PowerPoint; ability to gain expertise in the current case file management system and Zoom call center platform;
  • Reliable transportation, a valid CA drivers' license with appropriate car insurance;
  • Commitment to CCLS' mission and core values.

Salary Description
$71,194 to $92,703 per year

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