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Citibank Jobs in San Ramon, CA (NOW HIRING)

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Citibank information

What is a Citibank job?

Citibank jobs refer to the various career opportunities available at Citibank, a global financial services company. These positions span a wide range of roles, including banking, finance, technology, customer service, risk management, and operations. Employees at Citibank work in areas such as retail banking, investment banking, wealth management, and corporate functions. The company offers roles for both entry-level candidates and experienced professionals. Working at Citibank often includes opportunities for career growth, professional development, and involvement in global projects.

What is the typical career progression at Citibank?

At Citibank, career progression often involves moving through well-defined paths within specific business units, such as retail banking, wealth management, or technology. The company supports professional growth through structured training programs, mentorship opportunities, and regular performance reviews. Employees are encouraged to participate in internal mobility programs, allowing them to explore different roles or departments to broaden their expertise and network. Citibank also invests in leadership development initiatives, helping high-potential employees prepare for management positions.

What are the key skills and qualifications needed to thrive as a Citibank employee?

To thrive as a Citibank employee, a solid background in finance, analytical skills, and a relevant degree such as finance, business, or economics are generally required. Familiarity with banking software, compliance systems, and certifications like Series 7 or CFA can be valuable depending on the specific role. Strong interpersonal skills, attention to detail, and adaptability set high performers apart in customer-facing and internal positions. These skills are essential for maintaining regulatory compliance, delivering excellent service, and adapting to the fast-paced financial environment.

What is the difference between Citibank vs Commercial Banker?

AspectCitibankCommercial Banker
CredentialsBachelor's degree, relevant banking certificationsBachelor's degree, banking or finance certifications often preferred
Work EnvironmentGlobal bank branches, corporate officesBank branches, corporate client offices
Employer & IndustryMajor international bank, financial servicesBanking sector, financial services
Search & Comparison IntentCustomer service, banking rolesBusiness banking, client management

Citibank and Commercial Bankers both operate within the banking industry, but Citibank is a large international financial institution offering a wide range of banking services, while Commercial Bankers typically focus on serving business clients with tailored financial solutions. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are the most commonly searched types of Citibank jobs in San Ramon, CA?

The most popular types of Citibank jobs in San Ramon, CA are:

What job categories do people searching Citibank jobs in San Ramon, CA look for?

The top searched job categories for Citibank jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Citibank jobs?

Cities near San Ramon, CA with the most Citibank job openings:

Citibank jobs near you
Infographic showing various Citibank job openings in San Ramon, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Part Time Universal Banker (20 Hours)- IBC Branch- San Francisco

Citigroup, Inc.

San Francisco, CA • On-site

$50K - $65K/yr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Citibank rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships.
Responsibilities:
  • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.)
  • Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs.
  • Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture.
  • Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.
  • Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
  • Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals
  • Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day
  • Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.)
  • Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.)
  • Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution
  • Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed
  • Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.)
  • Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members
  • Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi
  • Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
  • Listens carefully to the client and willingly assists with any questions or problems the client has
  • Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed
  • Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well
  • Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience.
  • Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships
  • Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets

Qualifications:
  • 1-3 years relevant experience
  • Required Skills:
    • Experience with face-to-face customer service, digital engagement and basic sales/referrals
    • Open, client service orientation and desire to help customers is required
    • Sales experience desired
    • Excellent verbal and written communication skills
    • Analytical and problem solving skills
    • Basic computer and digital tools skills
  • Preferred Skills: Retail experience

Education:
  • High School diploma or equivalent

Employees in a San Francisco City or County location and work a minimum of 8 hours per week, please click the below hyperlink for additional information on your rights pertaining to the Fair Chance Ordinance:
https://sfgov.org/olse/sites/default/files/Document/FCO Poster Set All Languages 10 01 18.pdf
Job Family Group:
Customer Service
Job Family:
Branch Service
Time Type:
Part time
Primary Location:
San Francisco California United States
Primary Location Full Time Salary Range:
$50,030.00 - $65,270.00
Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.
The hourly rate corresponding to the annual range is:
$24.05 - $31.37
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Nov 25, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting

What Citibank employees say

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Hours and flexibility

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Get the full story on Breakroom

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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