ZipRecruiter

Log In

2

Remote Customer Support Representative Assistant Jobs in San Ramon, CA

Artech

Customer Support Representative-II

San Francisco, CA · Remote

$18.75 - $25.50/hr

Remote Duration: 3 months contract Job ID: #25-54023 Description * The schedule typically starts at 8 am ET or 9 am ET - the weekly schedule changes each week following a rotation in the team. The ...

Professional Search Group - Orange County

Be Seen First

Banking Customer Support

San Francisco, CA · Remote

$21 - $27/hr

This position is a temporary role, fully remote, and candidates must reside in California. About ... Replicate technical issues to identify root causes and solutions * Assist with testing of systems ...

AO Globe Life

Be Seen First

Remote - Entry Level Client Sales & Support Representative

San Francisco, CA · Remote

$60K - $80K/yr

Remote Client Sales & Support Representative Remote (U.S. & Canada) | Full-Time | Flexible Schedule | Training Provided A Modern Remote Opportunity Built Around Real Conversations We're expanding our ...

New

Puzzle.io

Customer Support Specialist

San Francisco, CA · Remote

$21.25 - $28.50/hr

What We\'re Looking For As a Customer Support Specialist, you\'ll be on the front lines ensuring ... in a flexible, remote-first environment backed by world-class investors. You\'ll have real ...

Puzzle.io

Customer Support Specialist

San Francisco, CA · Remote

$53K - $60K/yr

What We're Looking For As a Customer Support Specialist, you'll be on the front lines ensuring our ... remote-first environment backed by world-class investors. You'll have real ownership, work with ...

next page

Showing results 1-20

All JobsCustomer Support Representative JobsRemote Customer Support Representative Assistant JobsRemote Customer Support Representative Assistant Jobs in San Ramon, CA

Remote Customer Support Representative Assistant information

See San Ramon, CA salary details

$16

$23

$27

How much do remote customer support representative assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote customer support representative assistant in San Ramon, CA is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $24.71 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in San Ramon, CA? The most popular types of Remote Customer Support Representative jobs in San Ramon, CA are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in San Ramon, CA? For Remote Customer Support Representative Assistant jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in San Ramon, CA look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Customer Support Representative Assistant jobs? Cities near San Ramon, CA with the most Remote Customer Support Representative Assistant job openings:
Remote Customer Support Representative Assistant jobs near you
Infographic showing various Remote Customer Support Representative Assistant job openings in San Ramon, CA as of May 2026, with employment types broken down into 83% Full Time, 8% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,868 per year, or $23 per hour.

Customer Support Representative-II

Artech

San Francisco, CA • Remote

$18.75 - $25.50/hr

Other

Posted 25 days ago

Job description

Job Description
Title: Customer Support Representative-II
Location: Remote
Duration: 3 months contract
Job ID: #25-54023
Description
  • The schedule typically starts at 8 am ET or 9 am ET - the weekly schedule changes each week following a rotation in the team. The hours will range from 40-60 hours. Client is piloting white glove grocery delivery service. You will be joining a small team responsible for ensuring that we are able to successfully execute deliveries with a 0% error rate.
  • This role is focused on Live Operations and will include proactive outbounds to our delivery drivers to drive exceptional quality.
  • To succeed in this role you will need to have strong communication, troubleshooting and organizational skills, and a desire to continue learning.
  • You'll be a strategic problem solver and become a subject matter expert in all things related to our new product.
  • You will be the first line of defense, ensuring that the client provides an exceptional service experience by setting upfront expectations or working through solutions when something goes wrong.

Roles and Responsibilities:
  • Proactively reach out to dashers to set clear delivery expectations and instructions
  • Address ad-hoc dasher issues with empathy and urgency Spearhead & execute workflows that ensure we meet exceptional SLAs Identify trends & communicate findings to the broader teams to improve our processes Develop a deep expertise in our product, processes, systems, tools Be an early part of a collaborative team that prides itself with world-class customer service for a vital industry leading technology platform

Must Haves:
  • Bachelor's degree or equivalent amount of work experience
  • 2+ years of work experience in a fast-paced customer service role in technology, hospitality or grocery & convenience
  • Ability to work independently, problem solving attitude, willing to triage problems that may not have a pre-defined solution
  • You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
  • You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using the company's brand voice and tone You are above average in technological fluency - and are especially comfortable with Google
  • Familiarity with G-Suite, Slack, Atlassian, Salesforce Previous experience in grocery & convenience Conversational proficiency in Spanish
Best,
Simran Lalwani
Technical Recruiter
Cell/Text: 973-381-0346
Email: Simran.lalwani@artech.com
LinkedIn: https://www.linkedin.com/in/simrannlalwani/
360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960
Website: www.artech.com

Apply