San Ramon, CA · On-site +1
$55K - $85K/yr
About Us We are a U.S.-based company that partners with organizations relying on Worklio , a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth
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San Ramon, CA · On-site +1
$55K - $85K/yr
About Us We are a U.S.-based company that partners with organizations relying on Worklio , a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth
San Francisco, CA · Remote
$19.50 - $25.50/hr
We are seeking a Remote Client Support Representative - Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers,
San Francisco, CA · Remote
$19.50 - $25.50/hr
We are seeking a Remote Client Support Representative - Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers,
San Francisco, CA · Remote
$20 - $25.50/hr
Company Description An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication,
San Francisco, CA · Remote
$20 - $25.50/hr
Company Description An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication,
San Francisco, CA · Remote
$20 - $25.50/hr
Company Description An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication,
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San Francisco, CA · Remote
$20 - $25.50/hr
Company Description An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication,
San Francisco, CA · On-site +1
$20 - $25.50/hr
Company Description An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication,
San Francisco, CA · On-site +1
$20 - $25.50/hr
Company Description An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication,
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help
We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help
San Francisco, CA · On-site +1
Company Description An enterprise client is seeking a team of professionals to act as Support Representatives. You'll work directly with the users, answering any questions they might have via phone
San Francisco, CA · On-site +1
Company Description An enterprise client is seeking a team of professionals to act as Support Representatives. You'll work directly with the users, answering any questions they might have via phone
Company Description An enterprise client is seeking a team of professionals to act as Support Representatives. You'll work directly with the users, answering any questions they might have via phone
Quick apply
Company Description An enterprise client is seeking a team of professionals to act as Support Representatives. You'll work directly with the users, answering any questions they might have via phone
Pittsburg, CA · Remote
$18 - $22/hr
Location: Remote: California Only Location Status: Work will be primarily performed remotely from home office 5 days per week. Employee may be required to utilize personal phone and internet services
Pittsburg, CA · Remote
$18 - $22/hr
Location: Remote: California Only Location Status: Work will be primarily performed remotely from home office 5 days per week. Employee may be required to utilize personal phone and internet services
San Francisco, CA · Remote
$21 - $27/hr
Professional Search Group OC is partnering with a leading financial-services solutions provider to source a Banking Customer Support for an upcoming seasonal project starting in between May-July.
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San Francisco, CA · Remote
$21 - $27/hr
Professional Search Group OC is partnering with a leading financial-services solutions provider to source a Banking Customer Support for an upcoming seasonal project starting in between May-July.
Oakland, CA · On-site +1
* Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the
Oakland, CA · On-site +1
* Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the
Oakland, CA · Remote
$18.25 - $25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client
Oakland, CA · Remote
$18.25 - $25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client
San Francisco, CA · Remote
$18.75 - $25.50/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client
San Francisco, CA · Remote
$18.75 - $25.50/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client
San Mateo, CA · On-site +1
$64K - $86K/yr
GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment-when
San Mateo, CA · On-site +1
$64K - $86K/yr
GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment-when
San Jose, CA · On-site +1
$20 - $26.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,
San Jose, CA · On-site +1
$20 - $26.25/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,
Concord, CA · On-site +1
$18.75 - $24.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,
Concord, CA · On-site +1
$18.75 - $24.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,
San Francisco, CA · On-site +1
$20 - $26.50/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,
San Francisco, CA · On-site +1
$20 - $26.50/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,
Oakland, CA · On-site +1
$19.50 - $25.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,
Oakland, CA · On-site +1
$19.50 - $25.75/hr
Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,
San Jose, CA · Remote
$1.0K - $1.8K/mo
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses, and our growth depends on a steady flow of qualified sales opportunities. We're hiring a Sales
New
San Jose, CA · Remote
$1.0K - $1.8K/mo
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses, and our growth depends on a steady flow of qualified sales opportunities. We're hiring a Sales
New
$16.92 - $17.88
3% of jobs
$17.88 - $18.83
3% of jobs
$18.83 - $19.78
6% of jobs
$19.78 - $20.73
8% of jobs
$21.24 is the 25th percentile. Wages below this are outliers.
$20.73 - $21.69
9% of jobs
$21.69 - $22.64
15% of jobs
The median wage is $23.01 / hr.
$22.64 - $23.59
15% of jobs
$24.47 is the 75th percentile. Wages above this are outliers.
$23.59 - $24.54
17% of jobs
$24.54 - $25.50
15% of jobs
$25.50 - $26.45
5% of jobs
$26.45 - $27.40
3% of jobs
$16
$23
$27
| Aspect | Remote Customer Support Representative Assistant | Remote Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Assists support reps, often in a team setting, handling administrative tasks | Directly interacts with customers, resolving issues via chat, email, or phone |
| Employer & Industry | Customer service departments across various industries | Customer service departments across various industries |
| Search & Comparison Intent | Understanding support roles assisting customer reps | Seeking direct customer support roles |
The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.
$55K - $85K/yr
Full-time
Posted 23 days ago
About Us
We are a U.S.-based company that partners with organizations relying on Worklio, a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth experience for our partners by providing onboarding assistance, payroll processing guidance, tax support, and general platform expertise.
Role Overview
As a Payroll and Customer Support Representative, you will play a critical role in supporting our partners with platform-related inquiries, U.S. payroll issues, and complex support scenarios. You'll assist users, resolve tickets, and escalate technical concerns to our DevOps team when required. This role requires expertise in U.S. payroll operations and the ability to communicate effectively with our clients.
Key Responsibilities
Requirements
✅ CPP or SHRM certification (required)
✅ 5+ years of experience in U.S. payroll operations or support
✅ In-depth knowledge of U.S. payroll tax regulations (federal, state, local)
✅ Excellent English communication skills (written and verbal)
✅ Strong troubleshooting and documentation abilities
✅ Availability to work standard U.S. business hours, with some flexibility
Preferred Qualifications
What We Offer
✔ Competitive salary
✔ Remote work flexibility
✔ Comprehensive training on our platform and processes
✔ Supportive global team environment
✔ Long-term career growth in payroll and HR technology
Apply Today — Join our mission to simplify payroll, tax, and compliance for organizations across the U.S.
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