Fremont, CA · Remote
$19.75 - $26.50/hr
We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include ...
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Fremont, CA · Remote
$19.75 - $26.50/hr
We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include ...
New
San Ramon, CA · On-site +1
$55K - $85K/yr
You'll assist users, resolve tickets, and escalate technical concerns to our DevOps team when ... Background supporting SaaS or PEO platforms What We Offer ✔ Competitive salary ✔ Remote work ...
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San Ramon, CA · On-site +1
$55K - $85K/yr
You'll assist users, resolve tickets, and escalate technical concerns to our DevOps team when ... Background supporting SaaS or PEO platforms What We Offer ✔ Competitive salary ✔ Remote work ...
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
New
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
New
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
New
... remote work environment. In this role, you will help travelers plan unforgettable experiences by ... Communicate with clients through various platforms * Assist with travel confirmations * Provide ...
New
Pittsburg, CA · Remote
$18 - $22/hr
Technical Support Representative 1 is an entry-level role responsible for providing prompt ... assist customers Customer Education: • Educate customers on how to use equipment and services ...
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Pittsburg, CA · Remote
$18 - $22/hr
Technical Support Representative 1 is an entry-level role responsible for providing prompt ... assist customers Customer Education: • Educate customers on how to use equipment and services ...
Pittsburg, CA · Remote
$18 - $22/hr
Technical Support Representative 1 is an entry-level role responsible for providing prompt ... assist customers Customer Education: Educate customers on how to use equipment and services ...
Pittsburg, CA · Remote
$18 - $22/hr
Technical Support Representative 1 is an entry-level role responsible for providing prompt ... assist customers Customer Education: Educate customers on how to use equipment and services ...
Oakland, CA · On-site +1
We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view The Role of the Technical Support Representative Within ...
Oakland, CA · On-site +1
We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view The Role of the Technical Support Representative Within ...
San Francisco, CA · On-site +1
$68K - $74K/yr
Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ... Conduct analysis of net-metering and solar buyback programs in CA, TX and FL. * Assist with ...
San Francisco, CA · On-site +1
$68K - $74K/yr
Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ... Conduct analysis of net-metering and solar buyback programs in CA, TX and FL. * Assist with ...
Oakland, CA · Remote
$18.25 - $25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Oakland, CA · Remote
$18.25 - $25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
San Francisco, CA · Remote
$18.75 - $25.50/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
San Francisco, CA · Remote
$18.75 - $25.50/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
San Francisco, CA · Remote
$21.25 - $28.50/hr
As a Customer Support Specialist, you\'re the first voice families hear when something needs ... Self-Starter -- This is a remote role; you manage your own queue and flag issues proactively before ...
San Francisco, CA · Remote
$21.25 - $28.50/hr
As a Customer Support Specialist, you\'re the first voice families hear when something needs ... Self-Starter -- This is a remote role; you manage your own queue and flag issues proactively before ...
San Francisco, CA · Remote
$21.25 - $28.50/hr
As a Customer Support Specialist, you're the first voice families hear when something needs ... Self-Starter -- This is a remote role; you manage your own queue and flag issues proactively before ...
San Francisco, CA · Remote
$21.25 - $28.50/hr
As a Customer Support Specialist, you're the first voice families hear when something needs ... Self-Starter -- This is a remote role; you manage your own queue and flag issues proactively before ...
San Jose, CA · On-site +1
$20 - $26.25/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
San Jose, CA · On-site +1
$20 - $26.25/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Concord, CA · On-site +1
$18.75 - $24.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Concord, CA · On-site +1
$18.75 - $24.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Oakland, CA · On-site +1
$19.50 - $25.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Oakland, CA · On-site +1
$19.50 - $25.75/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
San Francisco, CA · On-site +1
$20 - $26.50/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
San Francisco, CA · On-site +1
$20 - $26.50/hr
Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
San Francisco, CA · Remote
$20 - $26.50/hr
Serve as a main point of contact for client communication via email, phone, and messaging * Assist ... Support clients with reservation coordination, confirmations, and itinerary updates * Research ...
San Francisco, CA · Remote
$20 - $26.50/hr
Serve as a main point of contact for client communication via email, phone, and messaging * Assist ... Support clients with reservation coordination, confirmations, and itinerary updates * Research ...
... * Assist with travel bookings, changes, cancellations, and special requests * Provide accurate ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
... * Assist with travel bookings, changes, cancellations, and special requests * Provide accurate ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
... * Assist with travel bookings, changes, cancellations, and special requests * Provide accurate ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
... * Assist with travel bookings, changes, cancellations, and special requests * Provide accurate ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
... * Assist with travel bookings, changes, cancellations, and special requests * Provide accurate ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
... * Assist with travel bookings, changes, cancellations, and special requests * Provide accurate ... Passionate about travel and helping others create memorable experiences What We Offer * 100% remote ...
$16.92 - $17.88
3% of jobs
$17.88 - $18.83
3% of jobs
$18.83 - $19.78
6% of jobs
$19.78 - $20.73
8% of jobs
$21.24 is the 25th percentile. Wages below this are outliers.
$20.73 - $21.69
9% of jobs
$21.69 - $22.64
15% of jobs
The median wage is $23.01 / hr.
$22.64 - $23.59
15% of jobs
$24.47 is the 75th percentile. Wages above this are outliers.
$23.59 - $24.54
17% of jobs
$24.54 - $25.50
15% of jobs
$25.50 - $26.45
5% of jobs
$26.45 - $27.40
3% of jobs
$16
$23
$27
| Aspect | Remote Customer Support Representative Assistant | Remote Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Assists support reps, often in a team setting, handling administrative tasks | Directly interacts with customers, resolving issues via chat, email, or phone |
| Employer & Industry | Customer service departments across various industries | Customer service departments across various industries |
| Search & Comparison Intent | Understanding support roles assisting customer reps | Seeking direct customer support roles |
The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.
$19.75 - $26.50/hr
Full-time
Posted yesterday
We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
To be successful in this role, you should be an excellent communicator who's able to earn our clients trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support
