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Cisco Webex Jobs (NOW HIRING)

The Villages

WI · On-site

$104K - $143K/yr

Configure and manage Cisco Unified Communications Manager (CUCM), Unity Connection, IM & Presence, Webex Calling & Webex Contact Center. * Build and troubleshoot dial plans, route patters, route ...

Jobs via Dice

Service Desk Personnel

Nashville, TN · On-site

Cisco WebEx * MS Teams * Cisco Presence video solutions Network troubleshooting: * Internal vs external * VPN * LTE * Wifi Application Troubleshooting: * Account permission * Compatibility settings

YSLETA DEL SUR PUEBLO

Network Administrator

El Paso, TX · On-site

$69K - $112K/yr

Administers and supports Cisco Webex Calling phone systems, voice infrastructure, call routing, user provisioning, and related telecommunications services; * Assists with maintenance and support of ...

EITACIES Inc.

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

... • Cisco WebEx • Microsoft Teams • Cisco Presence solutions • Network Troubleshooting • Internal vs external connectivity • VPN • LTE • WiFi • Application Support • Account ...

Talanto

$43.78 - $72.94/hr

To include Webex Cloud * Deploy/maintain Cisco voice & video products across the entire portfolio as well as cloud configuration. * Intermediate troubleshooting of VoIP traffic across Cisco switches ...

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How much do cisco webex jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for cisco webex in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is a Cisco Webex?

A Cisco Webex job typically involves working with Webex collaboration tools, such as video conferencing, messaging, and calling solutions. Roles may include IT support, system administration, software development, or sales and customer success, depending on the company’s needs. Professionals in these roles ensure seamless communication, troubleshoot technical issues, and help organizations optimize their use of Webex services.

What are the typical day-to-day responsibilities of a Cisco Webex specialist?

As a Cisco Webex Specialist, your daily tasks often include configuring and supporting Webex meetings, resolving end-user technical issues, monitoring platform performance, and updating software or security settings. You may also provide training and documentation for users, collaborate with IT and network teams to optimize system integration, and stay updated on new features or upgrades. This hands-on role involves regular communication with colleagues and clients to ensure smooth and secure virtual collaboration. Being proactive and organized is key to efficiently managing multiple support tickets and meeting user needs.

What are the key skills and qualifications needed to thrive in the Cisco Webex position, and why are they important?

To thrive as a Cisco Webex Specialist, you need expertise in video conferencing platforms, unified communications, and networking concepts, often supported by a relevant IT degree or certifications such as Cisco Certified Network Associate (CCNA) or Cisco Webex certifications. Proficiency with Cisco Webex software, collaboration tools, network troubleshooting, and system integration is essential. Strong customer service, problem-solving abilities, and effective communication skills help professionals excel in this role. These qualities are vital for ensuring seamless virtual communication experiences and timely support in a fast-paced, technology-driven environment.

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Cisco Webex jobs near you
Infographic showing various Cisco Webex job openings in the United States as of September 2026, with employment types broken down into 91% Full Time, 2% Part Time, and 7% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Senior Network Engineer - Telecommunications

WI • On-site

The Villages
201 - 500 employees
Learn more about The Villagesexternal

$104K - $143K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Design and implement Unified Communications architectures across on-premises and cloud communication environments.

  • Assist in leading migrations from Cisco Unified Communications Manager (CUCM) to Webex Cloud Calling.

  • Configure, manage, and troubleshoot Cisco Unified Communications Manager, Webex Calling, and Webex Contact Center environments.

The Villages Health rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Senior Network Engineer - Telecommunications

Middleton, FL, US

Within the spirit of "Making People's Dreams Come True", this position is responsible for participating as a member of the Network Engineering Team with the primary focus of the position being to implement and support enterprise networking solutions. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.

Full-Time, Onsite Position

Visa sponsorship is not available for this position, including for any type of US permanent residency (e.g., for a green card)

Benefits for Full-Time Eligible positions:

  • Medical (HSA/FSA)
  • Dental
  • Vision Insurance
  • 401k and/or ROTH
  • PTO & Paid Holidays
  • Basic Life & AD&D
  • The Villages Charter School eligibility
  • and much more!

Responsibilities:

  • Design and implement Unified Communications architectures across on-premises and cloud communication environments.
  • Assist leading migrations from Cisco Unified Communications Manager (CUCM) to Webex Cloud Calling.
  • Architect and deploy Webex Contact Center solutions including call flows, IVRs, routing strategies and integrations.
  • Develop high-availability and disaster recovery strategies for Unified Communications platforms.
  • Configure and manage Cisco Unified Communications Manager (CUCM), Unity Connection, IM & Presence, Webex Calling & Webex Contact Center.
  • Build and troubleshoot dial plans, route patters, route lists/groups, sip trunks, PSTN connectivity, call routing and translation patterns.
  • Administer, configure, and maintain Cisco Webex Calling environments, including user provisioning, dial plan management, device deployment, and ongoing performance and issue resolutions.
  • Provide advanced escalation support for voice and contact center issues.
  • Perform root cause analysis for call failures, quality issues, and outages.
  • Monitor system health, capacity, and quality call metrics (MOS, jitter, latency).
  • Implement and support Webex Contact Center including call routing logic, scripting, agent profiles, queues, and reporting.
  • Lead or support migrations from On-prem Cisco Unified Communications Manager (CUCM) to Webex Calling ensuring minimal downtime and seamless cutovers.
  • Implement secure voice architectures ensuring compliance with enterprise and regulatory requirements.
  • Configure and support 911 configurations, recording, and call accounting.
  • All other duties as assigned.

Education/Experience Requirements:

  • Associate Degree (A.A.) or equivalent from two (2) year college or technical school; or five (5) years related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of LAN/WAN systems to help design and install internal and external networks.
  • Wide degree of creativity and latitude is expected.
  • CCNP R&S, CCNP Collaboration, CCNP Wireless Certification, or Cisco Webex Contact Center Expert (CWCCE) preferred.
  • This position is subjected to The Villages Vehicle Safety Program and its policies as it requires the use of personal vehicles for company business.
  • A Valid Driver's License with a record acceptable to company standards is required for this position.
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