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Cisco Webex Jobs (NOW HIRING)

Miratech

Senior UC Engineer

New York, NY · On-site +1

The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business ...

Miratech

Senior UC Engineer

Chicago, IL · On-site +1

The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business ...

Miratech

Senior UC Engineer

Philadelphia, PA · On-site

The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business ...

The Villages, Inc.

Senior Network Engineer

Middleton, ID · On-site

$75 - $120/hr

Configure and manage Cisco Unified Communications Manager (CUCM), Unity Connection, IM & Presence, Webex Calling & Webex Contact Center. * Build and troubleshoot dial plans, route patters, route ...

New

Jobs via Dice

Service Desk Personnel

Nashville, TN · On-site

Cisco WebEx * MS Teams * Cisco Presence video solutions Network troubleshooting: * Internal vs external * VPN * LTE * Wifi Application Troubleshooting: * Account permission * Compatibility settings

EITACIES Inc.

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

... • Cisco WebEx • Microsoft Teams • Cisco Presence solutions • Network Troubleshooting • Internal vs external connectivity • VPN • LTE • WiFi • Application Support • Account ...

Global IT Family

Service Desk

Nashville, TN · On-site

... Cisco WebEx MS Teams Cisco Presence video solutions Network troubleshooting Internal vs external VPN LTE Wifi Application Troubleshooting Account permission Compatibility settings Browser vs ...

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How much do cisco webex jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for cisco webex in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is a Cisco Webex?

A Cisco Webex job typically involves working with Webex collaboration tools, such as video conferencing, messaging, and calling solutions. Roles may include IT support, system administration, software development, or sales and customer success, depending on the company’s needs. Professionals in these roles ensure seamless communication, troubleshoot technical issues, and help organizations optimize their use of Webex services.

What are the typical day-to-day responsibilities of a Cisco Webex specialist?

As a Cisco Webex Specialist, your daily tasks often include configuring and supporting Webex meetings, resolving end-user technical issues, monitoring platform performance, and updating software or security settings. You may also provide training and documentation for users, collaborate with IT and network teams to optimize system integration, and stay updated on new features or upgrades. This hands-on role involves regular communication with colleagues and clients to ensure smooth and secure virtual collaboration. Being proactive and organized is key to efficiently managing multiple support tickets and meeting user needs.

What are the key skills and qualifications needed to thrive in the Cisco Webex position, and why are they important?

To thrive as a Cisco Webex Specialist, you need expertise in video conferencing platforms, unified communications, and networking concepts, often supported by a relevant IT degree or certifications such as Cisco Certified Network Associate (CCNA) or Cisco Webex certifications. Proficiency with Cisco Webex software, collaboration tools, network troubleshooting, and system integration is essential. Strong customer service, problem-solving abilities, and effective communication skills help professionals excel in this role. These qualities are vital for ensuring seamless virtual communication experiences and timely support in a fast-paced, technology-driven environment.

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Cisco Webex jobs near you
Infographic showing various Cisco Webex job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Senior UC Engineer

Miratech

New York, NY • On-site, Remote

Full-time

Medical

Posted 12 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business units and stakeholders to ensure platforms remain reliable, secure, and well supported.
The candidate will serve as a key point of contact for incident management and vendor escalation across UC platforms, partnering with Cisco, telecom carriers, and other vendors to resolve issues quickly and minimize service impact. The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams Meetings, monitoring platform health through observability and logging tools such as Splunk, and managing Call Detail Records (CDR) for reporting, troubleshooting, and compliance purposes.
The successful candidate will be required to demonstrate flexibility to support weekend maintenance and engineering changes as needed.
Responsibilities:
  • Support and administer Cisco Webex Calling and Webex Contact Center platforms in production.
  • Manage and support Voice Recording platforms and ensure compliance with recording requirements.
  • Support Trading Turret systems (IPC Connexus) for trading floor voice communications.
  • Manage relationships and technical coordination with Telecom Service Providers.
  • Configure, support, and troubleshoot SIP Trunking connectivity across the environment.
  • Lead incident management for UC platform issues, including triage, escalation, and resolution.
  • Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors.
  • Coordinate with business units and stakeholders on UC service requirements, changes, and incidents.
  • Support Red Sky (E911) emergency calling services and compliance requirements.
  • Support Microsoft Teams Meetings and related collaboration services.
  • Monitor UC platform health using observability and logging tools (Splunk).
  • Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.
  • Demonstrate flexibility to work weekends and off-hours as needed to support planned engineering changes, maintenance windows, and critical deployments.
  • Continuously enhance documentation quality and drive knowledge-sharing practices across the team to reduce tribal knowledge and improve onboarding.

Qualifications
  • 10+ years of experience in Unified Communications engineering/support roles.
  • Hands-on experience with Cisco Webex Control Hub administration.
  • Strong knowledge of Webex Calling and Webex Contact Center architecture.
  • Familiarity with voice recording functionality and platforms.
  • Knowledge of network connectivity fundamentals as they relate to UC services.
  • Basic knowledge of network routing and bandwidth management.
  • Experience with UC observability and monitoring practices.
  • Experience with Splunk logging for UC platform monitoring.
  • Experience with CDR (Call Detail Record) management and analysis.
  • Experience with SIP Trunking and Telecom Service Provider coordination.
  • Experience with incident management and vendor escalation processes.

Nice to have:
  • Ability to use Copilot and other AI productivity tools to improve efficiency and productivity in day-to-day engineering and support work
  • Experience with trading floor communications/turret systems (IPC Connexus or similar) is a plus.
  • Experience with E911 solutions (Red Sky or similar) is a plus.
  • Experience working with Microsoft Teams Meetings/collaboration platforms.
  • Relevant Cisco certifications (e.g., CCNP Collaboration or similar) preferred.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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