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Cisco Voip Engineer Jobs (NOW HIRING)

VoIP Engineer

Plano, TX · On-site

$285.01/day

Extensive knowledge and experience with Cisco Webex Cloud Calling or similar cloud-based UC platforms * Extensive knowledge and experience with VoIP protocols and technologies, including SIP, RTP ...

VoIP Engineer SME

Washington, DC · On-site +1

$99K - $225K/yr

Share VoIP Engineer SME The Opportunity: Supports the development of new Voice over IP (VoIP ... Ability to configure and support Cisco Unified Border Element (CUBE) for SIP trunking, call routing ...

As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role, the Engineer will monitor and control the ...

VoIP Engineer SME The Opportunity: Supports the development of new Voice over IP (VoIP) networks ... Ability to configure and support Cisco Unified Border Element (CUBE) for SIP trunking, call routing ...

Responsibilities As a VoIP network engineer on our team, you'll work with Video Voice over IP, a ... Ability to configure Cisco routers, switches, and gateways * Ability to support trouble tickets and ...

Serves as a subject matter expert for Cisco collaboration technologies, SIP trunking, session ... Support implementation, maintenance, and lifecycle management of enterprise VoIP infrastructure.

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Cisco Voip Engineer information

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How much do cisco voip engineer jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for cisco voip engineer in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.

What is the difference between Cisco Voip Engineer vs Network Engineer?

AspectCisco Voip EngineerNetwork Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA, CCNP Routing & Switching
Work EnvironmentTelecommunications and VoIP systemsNetwork infrastructure and data systems
Industry UsageTelecom, IT, large enterprisesIT, telecommunications, enterprise networks

The Cisco Voip Engineer specializes in designing, implementing, and maintaining VoIP solutions using Cisco technologies, focusing on voice communication systems. In contrast, a Network Engineer manages broader network infrastructure, including routing, switching, and security. While both roles require networking certifications, Cisco Voip Engineers focus more on voice-specific protocols and systems, making their expertise more specialized in VoIP solutions.

What are some typical challenges Cisco VoIP Engineers encounter when deploying new voice solutions, and how can they be addressed?

Cisco VoIP Engineers often face challenges such as network compatibility issues, quality of service (QoS) configuration, and ensuring seamless integration with existing telephony systems. Troubleshooting call quality problems and managing user expectations are also common hurdles. These challenges can be addressed by thorough pre-deployment assessments, detailed network planning, and close collaboration with network administrators and end users to test and refine solutions before full rollout.

What are the key skills and qualifications needed to thrive as a Cisco VoIP Engineer, and why are they important?

To thrive as a Cisco VoIP Engineer, you need a strong background in networking, voice technologies, and relevant certifications such as Cisco CCNA or CCNP Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), VoIP protocols (SIP, H.323), and troubleshooting tools is typically required. Strong problem-solving, analytical thinking, and effective communication are critical soft skills for collaborating with teams and supporting end users. These skills ensure reliable voice infrastructure, quick issue resolution, and seamless communication within organizations.

What is a Cisco VoIP Engineer?

A Cisco VoIP Engineer is a specialized IT professional responsible for designing, implementing, and maintaining voice over IP (VoIP) communication systems using Cisco technologies. Their primary duties include configuring Cisco routers, switches, and call managers to ensure reliable and secure voice communications within an organization. They also troubleshoot network and voice issues, manage upgrades, and support end-users with VoIP-related problems. Cisco VoIP Engineers often hold certifications like CCNA Collaboration or CCNP Collaboration, which validate their expertise in Cisco voice solutions.
More about Cisco Voip Engineer jobs
What cities are hiring for Cisco Voip Engineer jobs? Cities with the most Cisco Voip Engineer job openings:
What states have the most Cisco Voip Engineer jobs? States with the most job openings for Cisco Voip Engineer jobs include:
Infographic showing various Cisco Voip Engineer job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $109,219 per year, or $52.5 per hour.
VoIP Engineer

VoIP Engineer

Plano ISD

Plano, TX • On-site

$285.01/day

Other

Posted 10 days ago


Job description

Pay Grade:   831
Pay Rate:  $285.01 min daily 

PRIMARY PURPOSE:
This position is responsible for the design, implementation, administration, and support of the District's voice and unified communications (UC) environment. Works closely with Infrastructure, Cybersecurity, and End-User support teams to maintain system availability, resolve complex issues, and support enterprise-wide communications initiatives.
QUALIFICATIONS:
Education/Certification:



 
  • Bachelor's degree in a technical field preferred. 
  • Relevant certifications such as CCNA/CCNP are a plus.
 
Special Knowledge/Skills:
 
  • Demonstrated knowledge and experience configuring, implementing, and maintaining VoIP and unified communications environments
  • Extensive knowledge and experience with Cisco Webex Cloud Calling or similar cloud-based UC platforms
  • Extensive knowledge and experience with VoIP protocols and technologies, including SIP, RTP/SRTP, and codecs
  • Extensive knowledge and experience with SIP trunking, PSTN connectivity, and voice gateway configuration
  • Solid knowledge and experience with networking fundamentals such as TCP/IP, DNS/DHCP, VLANS, QoS
  • Solid knowledge and experience maintaining and supporting E911/emergency calling solutions
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to develop and maintain effective working relationships.
  • Ability to handle multiple and changing priorities efficiently and effectively.
 
Experience:
 
  • Five years of experience supporting enterprise VoIP and unified communications
  • Five years of hands-on experience with Cisco Webex Cloud Calling preferred
 
MAJOR RESPONSIBILITIES AND DUTIES:
 
  • Maintain and support Cisco Webex Cloud Calling services, including user provisioning, licensing, features, and integrations.
  • Maintain and support SIP trunking services, ensuring reliability, redundancy, and service continuity.
  • Manage, configure, and optimize voice gateways, dial plans, call routing, and number normalization.
  • Design, configure, and support unified communications, audio/video conferencing solutions, and PSTN connectivity.
  • Implement security best practices for voice and UC systems, including encryption, authentication, and access controls.
  • Monitor call quality and system performance to ensure optimal user experience.
  • Integrate voice and UC systems with enterprise LAN/WAN/WLAN, QoS, and security architectures.
  • Troubleshoot complex VoIP issues involving SIP signaling, RTP media, codecs, QoS, NAT, and firewall traversal.
  • Coordinate with vendors and service providers to resolve carrier and cloud service issues.
  • Participate in system upgrades, migrations, and lifecycle refresh initiatives.
  • Ensure compliance with applicable policies, standards, and regulatory requirements (e.g., E911).
  • Continuously improve operations by conducting systems analysis and recommending changes.
  • Supports integrated ITIL processes with Incident, Change, and Problem management. Develops plans to resolve problems and prevent them from recurring; maintain service levels in accordance with SLAs. Ensures all system changes are well communicated, coordinated, and documented.
  • Maintain up-to-date documentation, including diagrams on all VoIP and UC systems, services, and connectivity.
  • Practices asset management and maintains updated component inventories, related documentation, and technical specifications.
  • Maintain knowledge of VoIP and UC system technologies, methodologies, and standards. Acquire and effectively apply new technical skills as driven by business need and/or technology advancements.
  • Demonstrates a strong customer service orientation and a desire to help others.
  • Establishes and maintains a high level of customer trust and confidence in the team's knowledge of and concern for educational and business needs
  • Conduct R&D, stay current with emerging trends in technology and education, and keep abreast of innovative practices.
  • Attain and keep current, relevant technology certifications
  • Perform special projects, after-hours support and upgrades, and other duties as assigned.
 
 
WORKING CONDITIONS:
Mental Demands:
Ability to communicate effectively (verbal and written); interpret policy,procedures, and data; coordinate district
functions; maintain emotional control under stress.
Physical Demands/Environmental Factors:
Frequent districtwide travel; occasional prolonged and irregular hours. Work with frequent interruptions. Frequent
standing, stooping, bending, kneeling, pushing and pulling. Prolonged use of computer and repetitive hand motions.
Occasional lifting up to 50 pounds.
SM121925



























 
 





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About Plano ISD

Sourced by ZipRecruiter

Industry

Elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1993