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Cisco Voip Administration Engineer Jobs (NOW HIRING)

nfrastructure

Cisco VoIP Technician

Albany, NY · On-site

Cisco VoIP Technician As a Cisco VoIP Technician, you will provide consultation, design, installation, support, configuration/programming, update/upgrade, maintenance, troubleshooting and repair of ...

nfrastructure

Cisco VoIP Technician

Albany, NY · On-site

Cisco VoIP Technician As a Cisco VoIP Technician, you will provide consultation, design, installation, support, configuration/programming, update/upgrade, maintenance, troubleshooting and repair of ...

Edgewater Federal Solutions, Inc.

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Cisco VoIP Engineer

Oak Ridge, TN · On-site

$155K/yr

As a Senior VOIP Engineer, you will be responsible for overseeing all aspects of VoIP, including the development of resilient telephony environments, implementation of VoIP Zero Trust Architecture ...

Trace Systems

Journeyman Voice Engineer

Andrews, MD · On-site

Joint Base Andrews, Maryland Job Responsibilities Trace Systems is seeking a Journeyman Voice Engineer to provide Tier II administration and sustainment of EACN Cisco VoIP services at Joint Base ...

UC Davis Health

Senior VoIP Engineer

Sacramento, CA · On-site

$107K - $212K/yr

The Senior VoIP Engineer is recognized as a technical professional in architecture, design ... Technical experience maintaining Cisco (CUCM) Communications Manager System applications and ...

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As of Sep 9, 2026, the average hourly pay for cisco voip administration engineer in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.

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Infographic showing various Cisco Voip Administration Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $109,219 per year, or $52.5 per hour.

Cisco VoIP Technician

Albany, NY • On-site

nfrastructure
501 - 1,000 employees
Learn more about nfrastructureexternal

Full-time

Re-posted 22 days ago

Job description

Company Description
Let's Work Together
Cisco VoIP Technician
This position is based in Albany, NY
LIFE at nfrastructure
At nfrastructure, we understand that our success results from our diverse workforce. nfrastructure nployees relish challenging projects working alongside technology's best and the brightest. Our team members enjoy the freedom and support they receive to help our customers solve problems and capitalize on opportunities. Our work environments are designed to foster collaboration, creativity, excitement and success. We are a high-growth organization that counts many of the world's most admired brands as customers. nfrastructure is a CRN Triple Crown winner, a member of the Fast Growth 150, Tech Elite 250 and Solution Provider 500, Inc.'s Build 100 List of Sustained-Growth Companies, Inc.'s 500/5000 list, and are recognized as both a Times Union Top Workplace and a Best Company to Work for in New York State.
Job Description
The role: Cisco VoIP Technician
As a Cisco VoIP Technician, you will provide consultation, design, installation, support, configuration/programming, update/upgrade, maintenance, troubleshooting and repair of voice network and system components, power supply systems, peripherals, and software as required. Your experience with phone systems, related peripherals, common software programs and operating systems is essential to successful project completion. You will complete proper inventory and asset recording processes prior to and during delivery and complete appropriate paperwork as required for customer acceptance.
Responsibilities:
  • Install, configure and support new hardware and software infrastructure for PBX and voicemail systems (NEC Diamond and Cisco Gold).
  • Provide peripheral support of ancillary telephony systems, including but not limited to MTS Call Accounting, Voice Print Call Recording, AMTELCO Infinity and Intelligent Series, UM8700, and Well Communications paging.
  • Provide support for overhead speaker technologies.
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations; and obtaining Cisco certifications
  • Report network operational status
  • Upgrade data network equipment to the latest stable firmware releases
  • Apply configurations to routing and switching equipment
  • Apply configuration of hosted IP voice services
  • Perform basic configuration of firewalls
  • Provide remote support of on-site engineers and end users/customers during installation
  • Provide remote troubleshooting and fault finding if issues occur upon initial installation
  • Be responsible for system maintenance of network/internet/intranet hardware
  • Complete appropriate paperwork as required for customer acceptance
  • Travel to customer locations and possess a flexible work schedule
  • Other duties as assigned

Qualifications
Requirements:
  • Foundational knowledge of installing, configuring, and maintaining network infrastructures
  • Foundational ability to troubleshoot network issues
  • Excellent verbal, written, presentation and interpersonal skills are required
  • General knowledge and ability to provide day to day support for data network infrastructure supporting voice, data video conferencing, unified communications and collaboration systems and customers.
  • Assist in monitoring network performance criteria and measurement methods.
  • Exposure to any combination of the following: Cisco UCCX; Cisco VoIP; Cisco Agent Desktop; UCS servers; CUCM; Unity Connection; SIP Gateways; Cisco-based routing; switching; wireless and ACE cluster environment

Additional Information
About nfrastructure:
nfrastructure partners with the world's most admired brands to design, build, and operate infrastructure and applications for digital business. Our insight, execution, and results culture, world-class engineering talent, on-site technical service in every major market, tightly integrated high-availability remote support and our innovative, proprietary "nterprise" software platform delivers a highly differentiated value proposition for our customers and partners.
More information about nfrastructure can be found at www.nfrastructure.com
Apply for this job or another online today at www.nfrastructure.com/company/careers

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