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Cisco Telecom Engineer Jobs (NOW HIRING)

Position requires strong Network Engineer-related job experience along with Remedy Incident ... NOC, CA Spectrum, Remedy, Cisco, RF, Microwave, Network Controller, Network Technician, Telecom ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Cisco Collaboration certifications CCNP Collaboration certification CCIE Collaboration ...

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... telecom teams on integration activities involving telephony, call center systems, and network ...

The engineer will support user and device migrations, locations, phone numbers, calling features ... Coordinate with networking teams, telecom carriers, Cisco TAC, and business stakeholders. Develop ...

CISCO Support Engineer Duration: 3 Years Work Location: Atlanta GA 30308 Troubleshoot and resolve ... in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network ...

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Cisco Telecom Engineer information

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$24

$48

$72

How much do cisco telecom engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for cisco telecom engineer in the United States is $48.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.22 and $58.89 per hour, depending on experience, location, and employer.

What does a Cisco Telecom Engineer do?

A Cisco Telecom Engineer specializes in designing, implementing, and maintaining telecommunications networks using Cisco equipment and technologies. Their responsibilities typically include configuring routers, switches, and firewalls, troubleshooting network issues, and ensuring optimal network performance and security. They also collaborate with other IT professionals to integrate voice, video, and data communications, and may work on large-scale network upgrades or migrations. Cisco Telecom Engineers often hold certifications such as CCNA or CCNP to validate their expertise.

What are the key skills and qualifications needed to thrive as a Cisco Telecom Engineer?

To thrive as a Cisco Telecom Engineer, you need a solid background in networking concepts, telecommunications infrastructure, and experience with Cisco technologies, often supported by certifications like CCNA or CCNP. Proficiency with Cisco routers, switches, firewalls, network management tools, and VoIP systems is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for success in this role. These qualifications ensure reliable network performance, efficient troubleshooting, and seamless collaboration in managing complex telecom environments.

How does a Cisco Telecom Engineer typically collaborate with other IT teams within an organization?

As a Cisco Telecom Engineer, collaboration with network administrators, security specialists, and IT support teams is a daily necessity. You’ll often work together to design, implement, and maintain voice and data communication systems, ensuring seamless connectivity and troubleshooting issues as they arise. Close coordination is crucial during system upgrades, security audits, and incident response to minimize downtime and maintain network integrity. Regular meetings and clear documentation help ensure all teams stay aligned on project goals and network changes.

What is the difference between Cisco Telecom Engineer vs Network Engineer?

AspectCisco Telecom EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CCNP, general networking certifications
Work EnvironmentTelecom service providers, enterprise telecom departmentsIT departments, network infrastructure companies
ResponsibilitiesDesign, implement, and maintain Cisco-based telecom systems and VoIP solutionsDesign, troubleshoot, and manage overall network infrastructure

While both roles involve networking skills and certifications like CCNA, Cisco Telecom Engineers focus specifically on Cisco-based telecom and VoIP systems, often within telecom providers or enterprise environments. Network Engineers have a broader scope, managing various network types and hardware. The roles overlap in certifications and technical knowledge but differ in their specific focus and daily tasks.

More about Cisco Telecom Engineer jobs

What states have the most Cisco Telecom Engineer jobs?

States with the most job openings for Cisco Telecom Engineer jobs include:

What job categories do people searching Cisco Telecom Engineer jobs look for?

The top searched job categories for Cisco Telecom Engineer jobs are:

Infographic showing various Cisco Telecom Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $100,702 per year, or $48.4 per hour.

Unified Communications Engineering

Nous Infosystems

Princeton, NJ • On-site

Other

Posted 5 days ago


Job description

The UC Consultant will be part of Clients Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business units and stakeholders to ensure platforms remain reliable, secure, and well supported.

The candidate will serve as a key point of contact for incident management and vendor escalation across UC platforms, partnering with Cisco, telecom carriers, and other vendors to resolve issues quickly and minimize service impact. The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams Meetings, monitoring platform health through observability and logging tools such as Splunk, and managing Call Detail Records (CDR) for reporting, troubleshooting, and compliance purposes.

Responsibilities include:

•            Support and administer Cisco Webex Calling and Webex Contact Center platforms in production.

•            Manage and support Voice Recording platforms and ensure compliance with recording requirements.

•            Support Trading Turret systems (IPC Connexus) for trading floor voice communications.

•            Manage relationships and technical coordination with Telecom Service Providers.

•            Configure, support, and troubleshoot SIP Trunking connectivity across the environment.

•            Lead incident management for UC platform issues, including triage, escalation, and resolution.

•            Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors.

•            Coordinate with business units and stakeholders on UC service requirements, changes, and incidents.

•            Support Red Sky (E911) emergency calling services and compliance requirements.

•            Support Microsoft Teams Meetings and related collaboration services.

•            Monitor UC platform health using observability and logging tools (Splunk).

•            Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.

•            Demonstrate flexibility to work weekends and off-hours as needed to support planned engineering changes, maintenance windows, and critical deployments.

•            Continuously enhance documentation quality and drive knowledge-sharing practices across the team to reduce tribal knowledge and improve onboarding.

Qualifications:

•            10+ years of experience in Unified Communications engineering/support roles.

•            Hands-on experience with Cisco Webex Control Hub administration.

•            Strong knowledge of Webex Calling and Webex Contact Center architecture.

•            Familiarity with voice recording functionality and platforms.

•            Knowledge of network connectivity fundamentals as they relate to UC services.

•            Basic knowledge of network routing and bandwidth management.

•            Experience with UC observability and monitoring practices.

•            Experience with Splunk logging for UC platform monitoring.

•            Experience with CDR (Call Detail Record) management and analysis.

•            Experience with SIP Trunking and Telecom Service Provider coordination.

•            Experience with incident management and vendor escalation processes.

•            Strong written and verbal communication skills.

•            Strong time management and multitasking skills, with the ability to prioritize across multiple concurrent workstreams.

•            Ability to use Copilot and other AI productivity tools to improve efficiency and productivity in day-to-day engineering and support work.

•            Strong collaboration skills with the ability to work effectively as part of a team.

•            Experience with trading floor communications/turret systems (IPC Connexus or similar) is a plus.

•            Experience with E911 solutions (Red Sky or similar) is a plus.

•            Experience working with Microsoft Teams Meetings/collaboration platforms.

•            Relevant Cisco certifications (e.g., CCNP Collaboration or similar) preferred.