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Cisco Telecom Engineer Jobs (NOW HIRING)

Miratech

Senior UC Engineer

Los Angeles, CA · On-site

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

Senior UC Engineer

Manhattan, NY · On-site

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

Senior UC Engineer

Phoenix, AZ · On-site

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

Senior UC Engineer

Chicago, IL · On-site +1

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

Senior UC Engineer

Philadelphia, PA

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

Senior UC Engineer

New York, NY · On-site +1

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

Miratech

Senior UC Engineer

Chicago, IL · On-site

The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting ... Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors. * Coordinate ...

SofTec Solutions

Telecom Engineer

Denver, CO · On-site

Are you a Telecom Engineer who would like to work at an innovative and fast-paced company changing ... Max/Client, Cisco Call Manager system administration management with a BA Degree in ...

TEKsystems

Telecom Engineer

Neenah, WI · On-site +1

$45 - $55/hr

Description Our client is looking to hire a new telecom engineer to their telecommunications team ... They need this person to have experience with Cisco Call Manager, Cisco CUBE. Would be ideal if ...

TEKsystems

Telecom Engineer

Neenah, WI · On-site +1

$45 - $55/hr

Description Our client is looking to hire a new telecom engineer to their telecommunications team ... They need this person to have experience with Cisco Call Manager, Cisco CUBE. Would be ideal if ...

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Cisco Telecom Engineer information

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$48

$72

How much do cisco telecom engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for cisco telecom engineer in the United States is $48.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.22 and $58.89 per hour, depending on experience, location, and employer.

What does a Cisco Telecom Engineer do?

A Cisco Telecom Engineer specializes in designing, implementing, and maintaining telecommunications networks using Cisco equipment and technologies. Their responsibilities typically include configuring routers, switches, and firewalls, troubleshooting network issues, and ensuring optimal network performance and security. They also collaborate with other IT professionals to integrate voice, video, and data communications, and may work on large-scale network upgrades or migrations. Cisco Telecom Engineers often hold certifications such as CCNA or CCNP to validate their expertise.

What are the key skills and qualifications needed to thrive as a Cisco Telecom Engineer?

To thrive as a Cisco Telecom Engineer, you need a solid background in networking concepts, telecommunications infrastructure, and experience with Cisco technologies, often supported by certifications like CCNA or CCNP. Proficiency with Cisco routers, switches, firewalls, network management tools, and VoIP systems is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for success in this role. These qualifications ensure reliable network performance, efficient troubleshooting, and seamless collaboration in managing complex telecom environments.

How does a Cisco Telecom Engineer typically collaborate with other IT teams within an organization?

As a Cisco Telecom Engineer, collaboration with network administrators, security specialists, and IT support teams is a daily necessity. You’ll often work together to design, implement, and maintain voice and data communication systems, ensuring seamless connectivity and troubleshooting issues as they arise. Close coordination is crucial during system upgrades, security audits, and incident response to minimize downtime and maintain network integrity. Regular meetings and clear documentation help ensure all teams stay aligned on project goals and network changes.

What is the difference between Cisco Telecom Engineer vs Network Engineer?

AspectCisco Telecom EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CCNP, general networking certifications
Work EnvironmentTelecom service providers, enterprise telecom departmentsIT departments, network infrastructure companies
ResponsibilitiesDesign, implement, and maintain Cisco-based telecom systems and VoIP solutionsDesign, troubleshoot, and manage overall network infrastructure

While both roles involve networking skills and certifications like CCNA, Cisco Telecom Engineers focus specifically on Cisco-based telecom and VoIP systems, often within telecom providers or enterprise environments. Network Engineers have a broader scope, managing various network types and hardware. The roles overlap in certifications and technical knowledge but differ in their specific focus and daily tasks.

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What states have the most Cisco Telecom Engineer jobs?

States with the most job openings for Cisco Telecom Engineer jobs include:

What job categories do people searching Cisco Telecom Engineer jobs look for?

The top searched job categories for Cisco Telecom Engineer jobs are:

Cisco Telecom Engineer jobs near you
Infographic showing various Cisco Telecom Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $100,702 per year, or $48.4 per hour.

Senior UC Engineer

Miratech

Los Angeles, CA • On-site

Other

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
The Senior UC Engineer will be part of Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business units and stakeholders to ensure platforms remain reliable, secure, and well supported.
The candidate will serve as a key point of contact for incident management and vendor escalation across UC platforms, partnering with Cisco, telecom carriers, and other vendors to resolve issues quickly and minimize service impact. The role also involves supporting Red Sky (E911) emergency calling services and Microsoft Teams Meetings, monitoring platform health through observability and logging tools such as Splunk, and managing Call Detail Records (CDR) for reporting, troubleshooting, and compliance purposes.
The successful candidate will be required to demonstrate flexibility to support weekend maintenance and engineering changes as needed.
Responsibilities:
  • Support and administer Cisco Webex Calling and Webex Contact Center platforms in production.
  • Manage and support Voice Recording platforms and ensure compliance with recording requirements.
  • Support Trading Turret systems (IPC Connexus) for trading floor voice communications.
  • Manage relationships and technical coordination with Telecom Service Providers.
  • Configure, support, and troubleshoot SIP Trunking connectivity across the environment.
  • Lead incident management for UC platform issues, including triage, escalation, and resolution.
  • Own vendor escalation processes for Cisco, telecom carriers, and other UC vendors.
  • Coordinate with business units and stakeholders on UC service requirements, changes, and incidents.
  • Support Red Sky (E911) emergency calling services and compliance requirements.
  • Support Microsoft Teams Meetings and related collaboration services.
  • Monitor UC platform health using observability and logging tools (Splunk).
  • Manage and analyze Call Detail Records (CDR) for reporting, troubleshooting, and compliance.
  • Demonstrate flexibility to work weekends and off-hours as needed to support planned engineering changes, maintenance windows, and critical deployments.
  • Continuously enhance documentation quality and drive knowledge-sharing practices across the team to reduce tribal knowledge and improve onboarding.

Qualifications
  • 10+ years of experience in Unified Communications engineering/support roles.
  • Hands-on experience with Cisco Webex Control Hub administration.
  • Strong knowledge of Webex Calling and Webex Contact Center architecture.
  • Familiarity with voice recording functionality and platforms.
  • Knowledge of network connectivity fundamentals as they relate to UC services.
  • Basic knowledge of network routing and bandwidth management.
  • Experience with UC observability and monitoring practices.
  • Experience with Splunk logging for UC platform monitoring.
  • Experience with CDR (Call Detail Record) management and analysis.
  • Experience with SIP Trunking and Telecom Service Provider coordination.
  • Experience with incident management and vendor escalation processes.

Nice to have:
  • Ability to use Copilot and other AI productivity tools to improve efficiency and productivity in day-to-day engineering and support work
  • Experience with trading floor communications/turret systems (IPC Connexus or similar) is a plus.
  • Experience with E911 solutions (Red Sky or similar) is a plus.
  • Experience working with Microsoft Teams Meetings/collaboration platforms.
  • Relevant Cisco certifications (e.g., CCNP Collaboration or similar) preferred.

Additional Information
We offer:
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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