Cisco Tac Engineer Jobs (NOW HIRING)

Qi Tech, LLC, is an SBA certified 8(a) small disadvantaged business (SDB) professional consulting firm providing Federal agencies with technical, programmatic and engineering services. Qi Tech employs approximately 60 personnel and is headquartered in Vienna, Virginia. Our support includes: Naval Air Systems Command, Joint Test and Evaluation Joint Program Office (JT&E JPO), software development for Overtone Software (used by U.S. Army) and TAC Worldwide, and US NRC international support in nuclear regulatory capacity building and regulatory oversight over use of radiation sources.

Provide network infrastructure and network security support to the Joint Test and Evaluation (JT&E) IT manager

Generate and maintain current network documentation to include network drawings, wiring diagrams, etc.

Install, configure and maintain network routers, switches, firewalls, proxies, etc. to support JT&E operational and security requirements

Apply STIGs to network infrastructure devices as appropriate

Maintain current online and near line backups of network devices' (routers, switches, and firewalls) operating systems and configurations

Perform network troubleshooting using packet capture and analysis software such as Wireshark

Maintain and troubleshoot T1 and T3 communications lines and equipment

Provide Customer Service to in-house and external JTs and QRTs

Maintain Network Time Protocol (NTP) appliances and provide NTP time services to all NIPR/SIPR network connected devices

Design and implement NIPR and SIPR network topology changes

Manage NIPR and SIPR IP address allocations

Use of in house Audio Visual System, to include setup of presentations from external sources

Configure and maintain commercial in-house telephone system

Work with Network Server administrators to maintain external services to remote users and organizations

Setup/maintain office printers/copy machines

Education: Required: Associate's Degree and 5 years of experience; Desired: Bachelor's Degree plus 3 years of experience. Specified discipline: Degree in Information Technology, Networking, Network Security, or related field desired.

Experience:

Minimum 5 years installing, maintaining and configuring Cisco network devices

Minimum 2 years' experience with Windows servers/workstations

Experienced in working as part of an Integrated Project Team (IPT)

Experienced in working with DISA Secure Technology Implementation Guides (STIG)s

Experienced with the Cisco Technical Assistance center (TAC)

Experienced in Customer Service/Help Desk operations

Thorough understanding of the standard seven layer Open Systems Interconnection model (OSI Model) IPV4 networking model

Thorough understanding of Cisco Internet Operating System (IOS) router and switch configuration commands

Thorough understanding of Internet Protocol Version 4 (IPV4) Classless Inter-Domain Routing (CIDR) including variable length subnetting and supernetting

Thorough understanding of Cisco Adaptive Security Appliance (ASA) 5510 firewall packet inspection, network address translations, and access control list (ACL) configuration

Thorough understanding of standard IPV4 network applications such as DHCP, FTP, TFTP, SSH, SMTP, SNMP, HTTP, HTTPS, and SSTP

Thorough understanding of the Berkley Internet Name Daemon (BIND) Domain Name Service (DNS)

Thorough understanding of DNS diagnostic and test tools such as NSLOOKUP and DIG Working knowledge of Network Time protocol (NTP)

Working knowledge of T1/T3 synchronous serial communication line technology, equipment, and protocols

Working knowledge of TACACS+ authentication applied to Cisco network infrastructure devices

Working knowledge of Border Gateway Protocol (BGP) router configuration and security features

Working knowledge of good engineering practice regarding equipment installation, cable lead dress, cable labelling, and cabling layout

Basic understanding of IP video teleconferencing (VTC) and H.323 ports and protocols

Strong research capabilities (including Internet, document, and interviews)

Knowledge of Microsoft Print Server network printer configuration, setup, and maintenance

Required: Cisco Certified Network Associate (CCNA)/Security Certificate

Required: Active US Secret Clearance and eligible for upgrade to Top Secret

Desired: Microsoft certifications (Microsoft Server 2008, Microsoft Windows 7 workstation, etc.)