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Cisco Success Program Manager Jobs (NOW HIRING)

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

This individual will lead the Client Success Program as outlined for the customer based on account ... Manage the day-to-day operational and tactical aspects of multiple customer escalations ...

ActioNet

Program Manager

Vienna, VA · On-site

$270K/yr

Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... Cisco Certified Network Professional (CCNP Enterprise) or Cisco Certified Internetwork Expert (CCIE ...

ActioNet

Program Manager

Vienna, VA

$270K/yr

Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... Cisco Certified Network Professional (CCNP Enterprise) or Cisco Certified Internetwork Expert (CCIE ...

ActioNet

Program Manager

Vienna, VA

Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... Cisco Certified Network Professional (CCNP Enterprise) or Cisco Certified Internetwork Expert (CCIE ...

Tufin

Customer Success Manager - US

Manage a portfolio of enterprise customer accounts participating in the Guided Success program ... Familiarity with major network security vendors such as Cisco, Palo Alto Networks, Check Point, and ...

Tufin

Customer Success Manager - UK

Manage a portfolio of enterprise customer accounts participating in the Guided Success program ... Familiarity with major network security vendors such as Cisco, Palo Alto Networks, Check Point, and ...

Verana Health

Customer Success Manager

Manhattan, NY · On-site

$140K - $160K/yr

Help build internal processes and playbooks as we scale the function What you'll need: * 3-5 years of healthcare-focused experience in Customer Success, Program Management, or a client-facing ...

Meharry Medical College

Program Manager

Campus, IL

Participant satisfaction and success metrics Essential Functions (Principal Duties and Job Responsibilities): * Manage day-to-day operations of Centers of Excellence grant programs. * Monitor grant ...

Nylas

Customer Success Manager, Growth

Build trusted customer relationships while managing a high-volume portfolio through a combination of personalized engagement and scalable digital success programs. Partner with Customer Success ...

Ohana AZ

$57K - $62K/yr

EFC Success Coach Program Manager Senior Management Peoria, AZ, US Salary Range: $57,500.00 To $62,500.00 Annually Program Manager - Young Adult, Extended Foster Care Program Pay Range: $57,500-$62 ...

Walker-Miller Energy

Senior Program Manager

Chicago, IL

$119K - $120K/yr

... success. Program Delivery * Translate strategic objectives into executable implementation plans ... Financial Management * Support development of portfolio budgets, business cases, investment ...

Ohana-Homes-2

EFC Success Coach Program Manager

Peoria, AZ · On-site

$57K - $62K/yr

EFC Success Coach Program Manager Senior Management Peoria, AZ, US Salary Range: $57,500.00 To $62,500.00 Annually Program Manager - Young Adult, Extended Foster Care Program Pay Range: $57,500-$62 ...

UAB

PROGRAM MANAGER I

Tampa, FL · On-site

$43K - $71K/yr

Manages program data, course materials, clinical education systems and documentation to support student success, program operations, accreditation and the School's academic mission. Participates in ...

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Cisco Success Program Manager information

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$32.5K

$83.1K

$140K

How much do cisco success program manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for cisco success program manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Cisco Success Program Manager jobs?

For Cisco Success Program Manager jobs, the most frequently searched job titles are:

Infographic showing various Cisco Success Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Manager

South Jordan, UT • On-site

CallTower, Inc.
51 - 200 employees
Learn more about CallTower, Inc.external

$70K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Description

Job Purpose

The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR) existing customer base. The individual will play an active role in building partnerships with the accounts assigned to the Client Success Manager. This individual will reach into our customer organizations and build strong relationships with key points of contact. This role will manage many high- revenue accounts in accordance with our Client Success Program.


The Client Success Manager will work with cross-functional teams to respond to customer requests and address escalated issues. This individual will lead the Client Success Program as outlined for the customer based on account status maintaining accurate and up-to-date records in Salesforce. This individual will to take ownership of customers' requests/issues and act with a sense of urgency while driving for resolution, and to exceed our customers' expectations.


Duties:

Act as a customer advocate, ensuring customer satisfaction and growth.

Build and maintain strong relationships with key points of contact within customer organizations.

Manage high-revenue accounts in line with the Client Success Program.

Maintain accurate and up-to-date records in Salesforce and Client Success software.

Take ownership of customer requests/issues, act with a sense of urgency, and drive for resolution to exceed customer  expectations.

Manage the day-to-day operational and tactical aspects of multiple customer escalations; effectively communicate plans, progress and status to both internal and external stakeholders. 

Set up and execute regular account status and review calls with assigned accounts. 

Understand and relay CallTower's solution offering to customer; be able to understand customer needs and communicate how CallTower's solutions can solve those needs. 

Assist with additional quotes for CallTower services; process the orders in accordance with internal policies/processes. 

Follow up with key customers who may feel dissatisfied, to ensure issue resolution and a satisfactory conclusion. 

Engage and participate in up-sell/cross-sell activities, increase customer spend through the life of the contract though adding complimentary solutions. 

Other duties may be assigned. 


Skills/Qualifications: 

Bachelor's Degree or 6+ years of relate experience 

5+ years of related experience, with a minimum of 3+ years of account management experience with high-revenue accounts, preferably in a technology-based industry. 

Be able to effectively work in a very autonomous role with minimal supervision. 

Customer focused personality, able to interact and influence at all levels of our organization, including executive levels. 

Expert level customer service skills, ability to work independently and efficiently to meet deadlines, and adapt to a fast-paced dynamic environment. 

Expert skills in the creation of and execution of customer presentations. 

Ability to proactively set and manage expectations for customers and internal departments, maintain strong relationships.

Skilled with creation of reports and analyzing large data sets; Salesforce.com report/dashboard building experience preferred. 

Excellent verbal and written communication skills, including excellent listening skills. 

Occasional travel, up to 30%, occasionally on short notice. 


Benefits: 

Annual Market comp evaluation 

85% employer paid Medical plans (HDHP and PPO options) 

Dental/Vision 

PTO accrual starts day one 

100% 401k match on first 4% 

Paid Parental Leave 

100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass

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