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Cis Service Delivery Management Manager Jobs (NOW HIRING)

R1

Manager, Service Delivery

Chicago, IL · On-site

$65K - $116K/yr

To excel in this position, you should be a high-performing strategic leader with a focus on service delivery, possessing extensive experience in Revenue Cycle Management or Epic consulting. You will ...

Just Solutions

IT Service Delivery Manager

Fairport, NY · Hybrid

$60K - $80K/yr

Strong organizational and time management skills, with the ability to prioritize in a fast-paced ... Applying for our IT Service Delivery Manager position is easy. Complete our streamlined application ...

NTT DATA Services

Technical Delivery Manager

Dallas, TX · On-site

$116K - $193K/yr

Key Responsibilities Service Delivery Management * Ensure IT services are delivered according to agreed Service Level Agreements (SLAs). * Monitor operational performance, availability, and ...

IPsoft

CRM/Service Delivery manager

Austin, TX · On-site

Experience in Customer Facing Service Delivery and Project management * Expertise in ITIL Process Framework - ITIL Certification * Reporting experience * Excellent written and verbal communication ...

Leidos

Customer Service Delivery Manager

Greenbelt, MD · On-site

$107K - $195K/yr

Join our team as a Customer Service Delivery Manager (CSDM) supporting our NASA customer. In this ... Drive operational excellence through IT Service Management (ITSM) best practices, process ...

Zantech

IT Service Delivery Manager SME

Ashburn, VA · On-site +1

Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio Management & Resource Allocation (CPIC, TBM, FITARA, IT investment oversight ...

TTEC

Manager, Sales Service Delivery

Krakow, WI · On-site

Looking for an opportunity to learn more about the industry, gain direct management experience, and ... services company that helps brands deliver smarter, more human customer experiences through data ...

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Cis Service Delivery Management Manager information

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How much do cis service delivery management manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for cis service delivery management manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

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Manager, Service Delivery

Chicago, IL • On-site

R1
Health Care and Social Assistance • 10K+ employees
Learn more about R1external

$65K - $116K/yr

Full-time

Posted 5 days ago

R1 RCM rating

6.8

Company rating: 6.8 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

138th of 154 rated financial services

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Client Service Delivery Manager, you will be responsible for overseeing day-to-day client service delivery for one or more health system relationships, ensuring operational performance, strong client partnership, and execution of key initiatives. Your daily responsibilities will be to translate client priorities into clear operational plans, coordinate cross-functional teams, and deliver data-driven insights that drive measurable improvements in quality, efficiency, and financial outcomes. To excel in this position, you should be a high-performing strategic leader with a focus on service delivery, possessing extensive experience in Revenue Cycle Management or Epic consulting. You will need to seamlessly integrate client needs with operational capabilities, ensuring both satisfaction and service excellence.

Here's What You Can Expect

  • Develop and deliver executive-ready presentations that provide clients with relevant updates, performance insights, and strategic recommendations.

  • Translate R1 strategy and day-to-day operational learnings into best practices that optimize performance and support transformation.

  • Lead analytics to clearly communicate overall performance, key trends, risks, barriers, and actionable opportunities to clients.

  • Proactively share metric performance and underlying drivers to support timely action planning and continuous improvement.

  • Serve as a change advocate by aligning stakeholders, building cross-functional partnerships, and advancing shared goals across the hospital organization.

  • Identify and prioritize initiatives that improve operational performance and strengthen client outcomes.

  • Partner with internal R1 customer operations teams to align objectives, assess performance, and develop remediation plans for identified risks.

  • Collaborate with R1 functional leaders on day-to-day operational decisions for assigned hospital relationships.

  • Focus on development, performance, and growth of the Revenue Cycle Team

  • Other duties and responsibilities as assigned

Qualifications

Education Level
Bachelor's - Equivalent experience will be considered in lieu of a degree
Experience Level
Minimum of 5 years of experience, including at least 3 years in a management role

For this US-based position, the base pay range is $65,000.00 - $116,747.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

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