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Circulation Desk Manager Jobs in Virginia (NOW HIRING)

Library Assistant

Newport News, VA · On-site

$18.50 - $19.50/hr

Manage inquiries at the Circulation desk, via email, or other electronic messaging systems and the telephone. * Responsible for circulation, in-cluding circulation, shelf reading, overdue books, and ...

... Branch Manager, performs responsible clerical and technical work to provide circulation and ... desk. Shelf-reading and shelving library materials requires standing on step stools or bending to ...

Part-Time Library Clerk-WAR

Gloucester, VA · On-site

$13.50 - $17.25/hr

In this dynamic role, you will support the organization, cataloging, and management of library ... Under close supervision, performs clerical and technical work at the Circulation Desk to provide ...

$15.30/hr

... the circulation desk, or helping out at other reference desks. Complete assigned shelf-reading ... MANAGER. PLEASE FEEL FREE TO APPLY TO MULTIPLE LIBRARY JOBS ON OUR WEBSITE. THANK YOU! SALARY ...

... desk (Circulation, Adult Services, or Youth and Family Services). * Attend training to stay abreast of technology, programs, databases, services, and procedures. * Use excellent time management and ...

Phlebotomist/Front Desk

Reston, VA · On-site

$17.75 - $22/hr

Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation ... Other job related duties may be assigned by management. What you'll need: * At least 6 months of ...

Phlebotomist/Front Desk

Reston, VA · On-site

$17.75 - $22.25/hr

Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation ... Other job related duties may be assigned by management. What you'll need: * At least 6 months of ...

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Circulation Desk Manager information

What does a circulation desk manager do?

A Circulation Desk Manager oversees the daily operations of a library's circulation desk, which is the main point for checking materials in and out, managing library accounts, and assisting patrons. They supervise circulation staff, handle customer service issues, and ensure library policies are followed. Additionally, they may manage overdue items, fines, and interlibrary loans, as well as maintain statistics and reports related to circulation activities.

What are the key skills and qualifications needed to thrive as a circulation desk manager, and why are they important?

To thrive as a Circulation Desk Manager, you need strong organizational skills, customer service experience, and a background in library science or related fields, often supported by an associate's or bachelor's degree. Familiarity with integrated library systems (ILS), cataloging software, and circulation management tools is typically required. Excellent communication, leadership, and problem-solving abilities help manage staff and ensure positive patron interactions. These skills are crucial for maintaining efficient library operations, fostering a welcoming environment, and meeting the needs of diverse library users.

What are some common challenges faced by a circulation desk manager, and how can they be effectively addressed?

Circulation Desk Managers often face challenges such as handling high volumes of patron inquiries, managing overdue or lost materials, and resolving conflicts among staff or with library users. Effective communication, strong organizational skills, and a customer service-oriented mindset are key to overcoming these issues. Implementing clear circulation policies, regularly training staff, and utilizing library management systems can streamline daily operations and improve the patron experience. Additionally, fostering a collaborative team environment helps ensure smooth workflow and enhances problem-solving capabilities.

What is the difference between Circulation Desk Manager vs Library Assistant?

AspectCirculation Desk ManagerLibrary Assistant
CredentialsHigh school diploma or equivalent; some roles prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentPublic library circulation desk, overseeing staff and operationsAssist with shelving, customer service, and basic library tasks
ResponsibilitiesManaging circulation processes, supervising staff, handling patron issuesChecking out materials, shelving, assisting patrons

The Circulation Desk Manager typically has more responsibilities, including supervising staff and managing circulation operations, compared to the Library Assistant who mainly supports daily tasks like checking out materials and shelving. Both roles are essential in library settings, but the manager position involves more leadership and oversight.

What are the most commonly searched types of Circulation Desk jobs in Virginia?

The most popular types of Circulation Desk jobs in Virginia are:

Infographic showing various Circulation Desk Manager job openings in Virginia as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Library Assistant

ECPI University

Newport News, VA • On-site

$18.50 - $19.50/hr

Part-time

Medical, Dental, Retirement

Posted 5 days ago


ECPI University rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

559th of 627 rated colleges and universities


Job description

Good Faith Pay Range: In accordance with Virginia law, the good-faith hourly pay range for this position is $18.50-$19.50 per hour. Actual compensation will be determined based on the candidate's qualifications, education, experience, skills, and other legitimate business factors.
This is an on-site position based at our Newport News, VA campus location.
Transform your Career at ECPI University
Since 1966, ECPI University's employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students' lives, we would love to hear from you to discuss the opportunity.
Benefits of Employment
ECPI University provides comprehensive benefits, some of which are highlighted below:
  • Tuition scholarship program available to employees and their immediate family members after 90 days of employment
  • Competitive compensation and medical/dental benefit plans
  • 401(k) participation with possible employer contributions This is specialized clerical work performed in an academic li-brary.

Position Summary
The Library Assistant is responsible for the daily opera-tion of the library. The work primarily involves the circulation desk functions. Some other duties may include processing books for the shelf, shelving books, contacting patrons for the return of overdue items, demonstration of the proper usage of printers, photocopiers or scanners, and other duties assigned such as the university ID cards and equipment distribution. The employee receives instructions and supervision from a regional librarian as well as the Library Director, while regular or routine assign-ments are performed independently.
  • Opening or closing the Library may be required.
  • Manage inquiries at the Circulation desk, via email, or other electronic messaging systems and the telephone.
  • Responsible for circulation, in-cluding circulation, shelf reading, overdue books, and in-ventory.
  • Provides pho-tocopy assistance to students and staff. Receives books, and other materials and manages those items for circulation including interlibrary loans to other ECPI libraries.
  • Assists students and instructors to locate books and other materials in the ECPI Libraries, and demonstrates use of the Library Catalog.
  • Greets visitors, answers telephone, takes messages, and assists with reservations for group study areas and staff meetings held in the library.
  • Keeps daily statistics of assistance queries and other statistics tallied at the Circulation desk. Shelves books and other library materials.
  • Refers library reference assistance questions and instruction requests to the Regional librarian. Holds training with the Regional librarian, and attends regularly scheduled meetings of the ECPI University Library staff.
  • May be responsible for other duties as assigned such as University ID cards, certification test center administration (in the library), and student equipment

Education and/or Experience:
  • B.S. degree preferred, plus six (6) months in general library procedures, office proce-dures, and personal computer courses, preferably supplemented by courses in computer software or hardware, or any equivalent combination of education and experience that would pro-vide the above noted knowledge, skill, and ability.

Specific Skills:
  • Knowledge of the Dewey Decimal Classification System.
  • Knowledge of how to use the Library Catalog.
  • Ability to demonstrate proper use of personal computers, their peripheral devices, and as-soci-ated software to students, and staff.
  • Ability to work with staff to communicate effectively.
  • Ability to work with students.
  • Ability to use printing equipment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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