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Circulation Desk Manager Jobs in Virginia (NOW HIRING)

Brooklynpubliclibrary

$34K/yr

... the Circulation Manager the Office Aide will perform direct public service to all age groups in the culturally diverse community of Brooklyn including, circulation desk, data entry, training ...

Merritt Academy

Private School Librarian

Fairfax, VA · On-site

Catalog the collections * Assist in the selection of instructional materials for the reading curriculum in grades PreK-8th * Manage the circulation desk, including check-outs, renewals and ...

Merritt Academy

Private School Librarian

Fairfax, VA · On-site

$50K - $65K/yr

Catalog the collections * Assist in the selection of instructional materials for the reading curriculum in grades PreK-8th * Manage the circulation desk, including check-outs, renewals and ...

Fortbendcountytx

$15.30/hr

... the circulation desk, or helping out at other reference desks. Complete assigned shelf-reading ... MANAGER. PLEASE FEEL FREE TO APPLY TO MULTIPLE LIBRARY JOBS ON OUR WEBSITE. THANK YOU! SALARY ...

One Medical

Phlebotomist/Front Desk

Reston, VA

$17.75 - $22/hr

... Operations Manager, or providers. You are a strong team player and use your innovative problem ... Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation ...

One Medical

Phlebotomist/Front Desk

Reston, VA · On-site

$17.75 - $22/hr

Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation ... Other job related duties may be assigned by management. What you'll need: * At least 6 months of ...

One Medical

Phlebotomist/Front Desk

Reston, VA · On-site

$17.75 - $22/hr

Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation ... Other job related duties may be assigned by management. What you'll need: * At least 6 months of ...

One Medical

Phlebotomist/Front Desk

Reston, VA · On-site

$17.75 - $22/hr

Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation ... Other job related duties may be assigned by management. What you'll need: * At least 6 months of ...

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Circulation Desk Manager information

What is the difference between Circulation Desk Manager vs Library Assistant?

AspectCirculation Desk ManagerLibrary Assistant
CredentialsHigh school diploma or equivalent; some roles prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentPublic library circulation desk, overseeing staff and operationsAssist with shelving, customer service, and basic library tasks
ResponsibilitiesManaging circulation processes, supervising staff, handling patron issuesChecking out materials, shelving, assisting patrons

The Circulation Desk Manager typically has more responsibilities, including supervising staff and managing circulation operations, compared to the Library Assistant who mainly supports daily tasks like checking out materials and shelving. Both roles are essential in library settings, but the manager position involves more leadership and oversight.

What does a circulation desk manager do?

A Circulation Desk Manager oversees the daily operations of a library's circulation desk, which is the main point for checking materials in and out, managing library accounts, and assisting patrons. They supervise circulation staff, handle customer service issues, and ensure library policies are followed. Additionally, they may manage overdue items, fines, and interlibrary loans, as well as maintain statistics and reports related to circulation activities.

What are some common challenges faced by a circulation desk manager, and how can they be effectively addressed?

Circulation Desk Managers often face challenges such as handling high volumes of patron inquiries, managing overdue or lost materials, and resolving conflicts among staff or with library users. Effective communication, strong organizational skills, and a customer service-oriented mindset are key to overcoming these issues. Implementing clear circulation policies, regularly training staff, and utilizing library management systems can streamline daily operations and improve the patron experience. Additionally, fostering a collaborative team environment helps ensure smooth workflow and enhances problem-solving capabilities.

What are the key skills and qualifications needed to thrive as a circulation desk manager, and why are they important?

To thrive as a Circulation Desk Manager, you need strong organizational skills, customer service experience, and a background in library science or related fields, often supported by an associate's or bachelor's degree. Familiarity with integrated library systems (ILS), cataloging software, and circulation management tools is typically required. Excellent communication, leadership, and problem-solving abilities help manage staff and ensure positive patron interactions. These skills are crucial for maintaining efficient library operations, fostering a welcoming environment, and meeting the needs of diverse library users.
What are the most commonly searched types of Circulation Desk jobs in Virginia? The most popular types of Circulation Desk jobs in Virginia are:
Circulation Desk Manager jobs near you

Office Aide I

Brooklynpubliclibrary

On-site

$34K/yr

Full-time

Posted 11 days ago

Job description

We offer thousands of free programs every day for people from all walks of life-immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life's greatest satisfactions: the discovery of a good book.

Now's your chance to join the best team in Brooklyn!

Under the direct supervision of the Circulation Manager the Office Aide will perform direct public service to all age groups in the culturally diverse community of Brooklyn including, circulation desk, data entry, training, evaluation and supervision of part-time staff.
The Office Aide position is responsible for delivering excellent customer service as well as routine administrative and clerical duties. Will assist in the hiring, recruitment, and training of part-time staff and volunteers, and provide Library customers with prompt and excellent customer services. Maintains, processes, and prepares paperwork, generates reports, coordinates schedules, and completes data entry. Assist customers with library services, applications, technology, holds and circulation desk activities. Will communicate and interpret Library policy and procedure as necessary.

This is a full-time, union, non-exempt position. The hiring salary for this position is $34,379.80.

Responsibilities

  • Direct public service and quality customer service

  • Complete check in and check out of library materials

  • Renew and verify the circulation status of Library materials

  • Assist customers in the use of technology

  • Enter data into the Library's automated system

  • Prepare and process supply orders and requisitions

  • Process Library card applications

  • Process incoming and outgoing material (mail, interchange, etc.)

  • Prepare budget reports

  • Prepare staff schedules as assigned

  • Train part-time staff and/or volunteers

  • Process holds

  • Perform other duties as assigned

Qualifications

  • High School Diploma or equivalent is required

  • A minimum of at least 1 year experience in an office environment with an emphasis on clerical duties

  • Knowledge of Microsoft Office (Outlook, Word, Excel)

  • Excellent communication skills

  • Experience working in an customer service oriented environment

  • Ability to work in a fast paced, team environment

  • Familiar with working in a diverse workforce

  • Must be organized with good attention to detail

  • Willing to be flexible and adapt in different situations

  • Ability to work evenings and weekends

  • Lifting material up to and not to exceed 40 lbs

  • Standing for long periods

  • Bending, Stooping, or crouching

  • Public service within the community (ex. outreach, school visits, fairs, etc.)

We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.

Brooklyn Public Library is an equal opportunity employer.

Apply