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Circulation Assistant Jobs in Massachusetts (NOW HIRING)

The Substitute Library Assistant supports circulation services, including: * Checking items in and out for patrons * Processing delivery boxes * Using the library's catalog and circulation software ...

The Substitute Library Assistant supports circulation services, including: * Checking items in and out for patrons * Processing delivery boxes * Using the library's catalog and circulation software ...

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Circulation Assistant information

See Massachusetts salary details

$10

$17

$27

How much do circulation assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for circulation assistant in Massachusetts is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.37 per hour, depending on experience, location, and employer.

What is the difference between Circulation Assistant vs Library Clerk?

AspectCirculation AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some positions may require customer service experienceHigh school diploma or equivalent; basic clerical skills
Work EnvironmentPublic library, assisting patrons with borrowing and returning materialsLibrary or administrative setting, handling clerical tasks and patron inquiries
Job DutiesCheck out/in materials, manage holds, assist with library accountsRegister patrons, organize materials, perform clerical tasks

Both roles support library operations and require customer service skills, but Circulation Assistants focus more on managing borrowing processes, while Library Clerks handle administrative tasks. They often work together to ensure smooth library services.

What are some typical challenges a circulation assistant faces when managing high-traffic periods at the library?

During peak times, such as the start of semesters or community events, Circulation Assistants often manage large volumes of book checkouts, returns, and patron inquiries simultaneously. Balancing prompt customer service with accuracy can be challenging, as errors in checking materials in or out can affect inventory and patron records. Effective multitasking, clear communication, and familiarity with library management systems help Circulation Assistants maintain smooth operations even during busy periods.

What are the key skills and qualifications needed to thrive as a circulation assistant, and why are they important?

To thrive as a Circulation Assistant, you need strong organizational skills, attention to detail, and familiarity with library practices, often supported by a high school diploma or equivalent. Experience with integrated library systems (ILS), cataloging software, and basic office technology is typically required. Excellent customer service, communication, and problem-solving abilities help you interact effectively with patrons and colleagues. These skills and qualities are essential for ensuring efficient library operations and a positive user experience.

What is a circulation assistant?

Circulation Assistants are library staff members responsible for managing the lending and return of library materials. They assist patrons with checking out and returning books, issue library cards, handle fines, and answer basic questions about library services. Circulation Assistants also help maintain the order of library materials and may perform clerical tasks such as shelving books or updating records. Their role is essential in ensuring smooth library operations and providing excellent customer service to library users.

What are the most commonly searched types of Circulation jobs in Massachusetts?

The most popular types of Circulation jobs in Massachusetts are:

What are popular job titles related to Circulation Assistant jobs in Massachusetts?

For Circulation Assistant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Circulation Assistant jobs in Massachusetts look for?

The top searched job categories for Circulation Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Circulation Assistant jobs?

Cities in Massachusetts with the most Circulation Assistant job openings:

Infographic showing various Circulation Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,991 per year, or $17.3 per hour.

LIBRARY PAGE - CIRCULATION

City of Worcester

Worcester, MA • On-site

$15/hr

Part-time

Re-posted yesterday


City Of Worcester rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

621st of 846 rated public administrative organizations


Job description

LIBRARY PAGE - CIRCULATION
WORCESTER PUBLIC LIBRARY
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of Library Page for the Worcester Public Library. This is a part-time position, assisting staff in the Circulation Services Division of the Main Branch location. The incumbent will possess great organizational skills, have a strong sense of attention to detail, and be motivated and excited to work in a busy public library setting. The ideal person in this position will possess excellent interpersonal, communication, and customer service skills and have experience working with diverse populations in an urban community. Must work at least 12 hours weekly. The schedule will include evening and weekend assignments and working at other locations.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
  • Sort, shelve, and shift library materials.
  • Read shelves and organize them into their proper sequence.
  • May assist with filing, photocopying, preparing materials for public use etc.
  • Interpret library services and policies to patrons in a clear and courteous manner.
  • Contribute to creating an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
  • Actively participate in staff development and training opportunities.
  • Work at various locations within the library system.
  • Perform other duties, as assigned, consistent with the functions of the work unit and level of responsibilities.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Demonstrate proficiency in current and emerging library technologies.
  • Strong commitment to consistent excellent customer service and outstanding public service for all patrons in a diverse, multicultural, and urban environment.
  • Excellent interpersonal, written, and verbal communication skills.
  • Excellent organizational skills.
  • Ability to plan and prioritize work effectively and ability to multi-task.
  • Ability to maintain professionalism under all circumstances.
  • Ability to embrace opportunities to learn in a fast-paced changing environment.
  • Ability to learn and use library technologies.
  • Ability to work independently and as part of a team.
  • Ability to create positive working relationships with a diverse staff.
  • Ability to work collaboratively and communicate with staff about concepts, ideas, and requirements at all levels.
  • Ability to maintain confidentiality.
  • Regular onsite attendance is required.

MINIMUM REQUIREMENTS:
  • Prior experience with community public service work and/or data entry experience.
  • Ability to successfully pass CORI/SORI.
  • Reliable transportation to travel between required locations.
  • Applicants must be at least 14 years of age. If under the age of 18, they must be able to obtain a valid Work Permit.

PREFERRED QUALIFICATIONS:
  • One year of community public service work, such as library, bookstore, or equivalent.
  • Specific courses that have hands-on experience may be substituted for work experience.
  • One year of customer service

SALARY: $15.00 hourly, part-time, and non-benefitted.
The Worcester Public Library makes every effort to support ALA's "Core Competences of Librarianship" http://www.ala.org/educationcareers/careers/corecomp as approved and adopted as policy by the ALA Council, January 27th, 2009, and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JULY 10, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .
For a full job description please visit: www.mywpl.org/jobs-wpl

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