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How much do cigna customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for cigna customer service in Nevada is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.34 per hour, depending on experience, location, and employer.

What is a Cigna Customer Service?

A Cigna Customer Service job involves assisting customers with their health insurance plans, claims, billing inquiries, and policy details. Representatives provide support through phone, email, or chat, helping members navigate their benefits and resolve issues. Strong communication, problem-solving, and empathy skills are essential. The role may also involve coordinating with healthcare providers and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in the Cigna Customer Service position, and why are they important?

To thrive as a Cigna Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and healthcare benefit systems is often required. Exceptional listening, patience, and empathy help you resolve customer concerns effectively, while adaptability enables you to manage a variety of inquiries. These attributes are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining Cigna's reputation for quality service.

What are common challenges faced by Cigna Customer Service representatives and how are they supported in addressing them?

Cigna Customer Service representatives often handle complex questions about insurance benefits, claims processing, and coverage guidelines, which can sometimes be challenging due to the detailed nature of healthcare plans. To help address these challenges, representatives are provided with thorough training, access to comprehensive knowledge bases, and support from experienced supervisors. There are also established escalation pathways for particularly difficult or unique situations. This structured support environment ensures employees can confidently assist customers while continuing to develop their expertise and problem-solving skills.

How to get hired at Cigna customer service?

To get hired as a Cigna customer service representative, applicants should submit an online application through the company's careers page, demonstrate strong communication and problem-solving skills, and typically complete a phone or virtual interview. Relevant experience in customer service and familiarity with healthcare or insurance terminology can improve chances of selection.

What are popular job titles related to Cigna Customer Service jobs in Nevada?

For Cigna Customer Service jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Cigna Customer Service jobs in Nevada look for?

The top searched job categories for Cigna Customer Service jobs in Nevada are:

What cities in Nevada are hiring for Cigna Customer Service jobs?

Cities in Nevada with the most Cigna Customer Service job openings:

Cigna Customer Service jobs near you
Infographic showing various Cigna Customer Service job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,484 per year, or $18.5 per hour.

Part-Time Inpatient Staff Pharmacist (Evenings/Holidays) - NV/CO

Cigna

Las Vegas, NV • On-site

$56.75 - $66.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

39th of 898 rated healthcare providers

Job description

Part-Time Staff Pharmacist - CO/NV
The Part-Time Staff Pharmacist, based in a Cigna office in Denver, CO or Las Vegas, NV, provides telepharmacy services to multiple hospital clients across various states. This role enhances clinical team performance, supports quality patient care, and ensures safe and compliant medication practices. This part-time position includes evenings and holidays. You are expected to work at least 1-2 evenings a week and a few holidays a year.
Shifts available:
Monday-Friday: 7:30 PM - 6:00 AM PST
Saturday-Sunday: 6:00 PM - 6:00 AM PST
Holidays:
9:00AM - 1:00PM PST
1:00 PM - 8:00 PM PST
7:30PM - 6AM PST
Responsibilities:
Telepharmacy
  • Perform remote order entry, order verification, drug verification, and patient/staff counseling.
  • Support multiple clients and operate within various pharmacy information systems (PIS).

Clinical Excellence
  • Provide proactive clinical pharmacy services and adhere to all client-specific and Cigna policies.
  • Deliver drug information and therapeutic recommendations, including dosing adjustments, interactions, compatibilities, and infusion guidance.
  • Maintain working knowledge of IV fluids, TPN, narcotic/cardiac drips, IV antibiotics, chemotherapy, and more.
  • Understand considerations for special populations (pediatric, geriatric, pregnant/nursing, renal/hepatic impairment, HIV).
  • Counsel patients, nurses, and medical staff on safe medication use.
  • Investigate and resolve medication variances within 48 hours.

Operational Excellence
  • Learn and work in multiple hospital pharmacy systems.
  • Obtain and maintain multiple state pharmacist licenses.
  • Document orders, interventions, and recommendations in PLRX by end of shift.
  • Ensure compliance with all applicable pharmacy laws, regulations, and internal policies.

Technical Excellence
  • Perform basic troubleshooting during system or connectivity issues.
  • Work effectively with VPNs, PIS platforms, automation systems, and common software (Microsoft Office, Snagit, etc.).

Training & Development
  • Participate in ongoing training, including clinical updates, PIS enhancements, and policy changes.
  • Maintain all required access credentials, licenses, and reciprocity.

Productivity
  • Achieve and maintain company productivity metrics.

Qualifications:
  • B.S. in Pharmacy required, PharmD preferred.
  • Active and in good standing Colorado or Nevada pharmacist license.
  • Must be willing to obtain additional state licenses (AL, LA, MS, MI, SC, NY).
  • 1+ years of inpatient hospital experience preferred.
  • Strong written and verbal communication skills.
  • Demonstrated customer service skills.
  • Knowledge of formulary management and P&T procedures.
  • Familiarity with client/server applications.
  • Proficiency in MS Office, Google Drive, internet, and email.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 54 - 91 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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