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Cigna Chat Jobs (NOW HIRING)

Jordan Valley Health

Psychologist

Springfield, MO · On-site

Dental insurance through Cigna's DPPO network and vision coverage through EyeMed's Insight network ... Want to chat before committing to applying? Reach out directly; send an email to Katherine.

Jordan Valley Health

Psychologist

Springfield, MO

Dental insurance through Cigna's DPPO network and vision coverage through EyeMed's Insight network ... Want to chat before committing to applying? Reach out directly; send an email to Katherine.

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How much do cigna chat jobs pay per hour?

As of May 28, 2026, the average hourly pay for cigna chat in the United States is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Cigna Chat Customer Service Representative, and why are they important?

To thrive as a Cigna Chat Customer Service Representative, you need strong problem-solving skills, knowledge of healthcare terminology, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure chat platforms, and basic office systems is typically required. Excellent written communication, empathy, and the ability to multitask help representatives deliver clear, compassionate service in real time. These skills ensure efficient resolution of customer inquiries, satisfaction, and compliance with privacy standards in a fast-paced healthcare environment.

How does a Cigna Chat Representative typically collaborate with other departments to resolve customer inquiries?

As a Cigna Chat Representative, you frequently work closely with teams such as claims processing, provider services, and technical support to resolve customer issues efficiently. When a customer presents a complex inquiry, you may need to escalate the matter or coordinate with subject matter experts to ensure accurate and timely solutions. This role relies heavily on effective communication, documentation, and follow-up, making teamwork and cross-departmental collaboration essential to providing a positive customer experience.

What is Cigna Chat and how does it work?

Cigna Chat is an online customer support tool provided by Cigna, a global health services company. It allows customers to communicate in real time with Cigna representatives via a chat interface on Cigna's website or mobile app. Through Cigna Chat, users can ask questions about their health insurance plans, check claim statuses, get information about coverage, and receive assistance with other healthcare-related inquiries. This service is designed to offer quick and convenient support without the need for phone calls.

What is the difference between Cigna Chat vs Cigna Customer Service Representative?

AspectCigna ChatCigna Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, online chat platformCall centers or office-based, phone and in-person interactions
Employer & Industry UsageUsed by Cigna for digital customer supportUsed by Cigna for direct customer interactions via phone and in person
Common Search & Comparison IntentUnderstanding digital support rolesUnderstanding traditional customer service roles

While both roles involve assisting Cigna customers, Cigna Chat focuses on online digital communication via chat platforms, requiring specific training in chat software. In contrast, Cigna Customer Service Representatives handle phone and in-person inquiries, often requiring more extensive customer service experience. Both roles are essential for Cigna's customer support but differ mainly in communication channels and work environment.

More about Cigna Chat jobs
What job categories do people searching Cigna Chat jobs look for? The top searched job categories for Cigna Chat jobs are:
Cigna Chat jobs near you

Urgently Hiring - Up to $23/hr (Tips) - On-Camera Game Host - Start Within 2 Weeks - Southfield

Evolution

Southfield, MI • On-site

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Company Description
This is not a "we'll get back to you in 6 weeks" job posting.
We have openings and our next training class is starting soon. You'll sit in a modern broadcast studio, host live casino games on camera, and earn consistent hourly pay plus tips starting within two weeks of your application.
Think: customer service + live hosting + studio environment. Fast start. Real pay. Real career.
$17-$23/hr + tips (base rate + guaranteed tip rate, and customer tips are unlimited!!)
See the role: https://youtu.be/VWCIV4668No
CSR to Game Host: https://youtube.com/shorts/5gS6f1Xo8EI?feature=share
Job Description
Evolution is hiring On-Camera Game Hosts immediately at our Southfield, MI studio. You'll host live casino games - Blackjack, Roulette, Baccarat, on camera from a professional broadcast studio while players join online from around the world.
No casino experience needed. No hosting experience required.
If you're ready to work, we're ready to train you. Apply today, interview this week, start within 2 weeks.
How Fast This Moves
  • Apply today
  • Interview within days
  • Receive an offer within the week
  • Start paid training right away
  • Go live and start earning tips on top of your hourly rate

We move fast because our studio runs 24/7 and we need reliable people now - not next month.
What You'll Do
  • Host live casino games on camera - Blackjack, Roulette, and Baccarat
  • Engage online players in a friendly, professional, and entertaining way
  • Deal cards, spin the wheel, and announce results with confidence
  • Keep the game moving smoothly and energetically every shift
  • Complete paid training through Evolution Academy before your first live shift

Why This Job Is Different
  • On-camera studio role - not a casino floor
  • No smoke, no loud music, no physical players in the room
  • No cash handling
  • Paid training - zero experience needed, get paid while you learn
  • Consistent full-time schedule - same shift, same days every week
  • Tips on top of your hourly rate, every shift
  • Immediate openings - no waiting around

What We Offer
  • $17-$23/hr (base rate + guaranteed tip rate, unlimited customer tips on top!!)
  • Monthly performance bonuses
  • Paid training and paid breaks
  • PTO and sick time accruals
  • Medical, Dental, and Vision insurance (Cigna network)
  • 401(k) with annual match
  • Nationwide employee discount program (LifeMart)
  • Career advancement into senior dealer, trainer, and supervisor roles
  • Free parking
  • Modern studio with break room and refreshments

Shift Options
  • Day, evening, and overnight shifts available
  • Full-time: 40 hours (5 days) or 32 hours (4 days) on a consistent weekly basis
  • Weekend availability required
  • Training class starting soon - spots are limited

Who We're Looking For
  • Customer service, receptionist, retail, cashier, or hospitality background welcome
  • Comfortable on camera with a polished, professional presence
  • Reliable, punctual, and committed to a consistent schedule
  • Open to evenings, weekends, and holidays
  • No casino or gaming experience required - we will train you

#EVOMIH
Qualifications
  • Must be 21 years of age or older
  • High School Diploma or equivalent
  • Must be able to obtain a MI Gaming License
  • Must complete pre-employment drug and background checks
  • Must wear assigned uniform and maintain professional appearance standards
  • Comfortable wearing theatrical makeup (foundation, blush)

Physical Requirements
  • Prolonged sitting at counter height chairs and tables
  • Repeated use of both hands and arms
  • Ability to see and read a chat screen from 4 or more feet away
  • Ability to communicate verbally to players
  • Ability to lift up to 10 lbs
  • Ability to present on camera under professional studio lighting
  • Game Show Hosts: ability to wear 2 inch or higher heels while standing for 1.5 hours at a time

Additional Information
Evolution is a market-leading developer and provider of live online casino entertainment, driven by over 25,000 EVOlutioneers across 30 markets worldwide. Our Southfield, MI studio broadcasts 24/7.
At Evolution, everyone is a winner.
All your information will be kept confidential according to EEO guidelines.
All your information will be kept confidential according to EEO guidelines
Videos To Watch
https://www.youtube.com/watch?v=P9xpMC0nmtg&feature=youtu.be

Apply