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How much do church mutual insurance jobs pay per year?

As of Jun 8, 2026, the average yearly pay for church mutual insurance in the United States is $59,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Church Mutual Insurance vs Insurance Agent?

AspectChurch Mutual InsuranceInsurance Agent
CredentialsLicenses vary by state, typically including property and casualty licensesRequires state-specific insurance licenses and certifications
Work EnvironmentInsurance company setting, focusing on policy development and claimsIndependent or agency setting, selling policies to clients
Industry UsageInsurance provider specializing in faith-based and community organizationsSales and customer service within the insurance industry

While both roles involve insurance, Church Mutual Insurance is a provider specializing in policies for faith-based organizations, whereas an Insurance Agent sells various insurance products to clients, often representing multiple companies. The key difference lies in their focus and work environment, with Church Mutual acting as the insurer and the Insurance Agent as the salesperson or broker.

What are the key skills and qualifications needed to thrive as an Insurance Professional at Church Mutual Insurance, and why are they important?

To thrive as an Insurance Professional at Church Mutual Insurance, you need a strong understanding of insurance products, risk assessment, and relevant state licensing or certifications. Familiarity with insurance management software, claims processing systems, and CRM platforms is typically required. Excellent communication, customer service, and problem-solving skills help build trust and effectively address client needs. These abilities are crucial for accurately evaluating risk, ensuring regulatory compliance, and maintaining strong client relationships in the specialized insurance sector.

What are some common challenges faced by employees working at Church Mutual Insurance, and how does the company support its staff in overcoming them?

Employees at Church Mutual Insurance may encounter challenges such as navigating complex insurance regulations and adapting to the evolving needs of religious and non-profit clients. The company supports its staff through ongoing training, mentorship programs, and access to advanced technology tools. Additionally, teamwork is highly encouraged, with cross-departmental collaboration being a key part of problem-solving and client service. This supportive environment helps employees stay up-to-date and confident in their roles.

What is Church Mutual Insurance and what services do they provide?

Church Mutual Insurance is a specialized insurance company that primarily serves religious organizations, educational institutions, nonprofit and human service organizations, and senior living facilities. They offer a range of insurance products such as property, liability, workers’ compensation, commercial auto, and risk management services tailored to the unique needs of these groups. With a focus on protecting religious and nonprofit communities, Church Mutual helps clients manage risks and recover from unexpected losses.
More about Church Mutual Insurance jobs
What cities are hiring for Church Mutual Insurance jobs? Cities with the most Church Mutual Insurance job openings:
What states have the most Church Mutual Insurance jobs? States with the most job openings for Church Mutual Insurance jobs include:
What job categories do people searching Church Mutual Insurance jobs look for? The top searched job categories for Church Mutual Insurance jobs are:
Church Mutual Insurance jobs near you
Infographic showing various Church Mutual Insurance job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $59,095 per year, or $28.4 per hour.

Customer Service Agent I

Church Mutual Insurance, S.I.

Merrill, WI • Hybrid

$16.75 - $22.50/hr

Other

Posted 26 days ago

Job description

This role will work on a hybrid schedule which includes in office days Tuesday-Thursday and can be located in one of our locations of Merrill, Milwaukee, or Madison, WI.
What you'll be doing:
As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience. Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns.
Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents. Determine eligibility for additional coverages and policies, including quoting and selling.
On any given day, you'll:

  • Provide comprehensive direction and solutions to external and internal customers through written and verbal communication.
  • Promptly provide information in response to inquiries to handle and resolve concerns.
  • Create system documentation of all verbal/written interactions with a customer, including any actions that were taken.
  • Gather and enter system data to process transactions and produce contractually correct insurance documents. Document all decisions and communications associated with the process.
  • Analyze, evaluate, and make decisions on eligibility of new business and quote endorsements, recognizing exposures and coverage alternatives. Offer risk management suggestions and adequately price insurance coverages. Complete required forms as necessary, including applications, surveys, and legal documents. This includes quoting additional coverages and policies.
  • Maintain assigned tasks on a daily basis.
  • Support Church Mutual customers across a specific geographic region.
  • Support the direct religious Church Mutual product line and Center of Excellence.
  • Work collaboratively in a team environment to achieve corporate and team goals to enhance the customer experience. Assist others in work processes to accomplish team workload expectations.
  • Extensive interaction with all Church Mutual customers, team members, sales force, and others related to Church Mutual operations.
  • Remain current on company systems, forms, and procedures. Continue to develop knowledge of the property and casualty industry, religions, religious organizations, camps, schools, nonprofits, and operations specific to Church Mutual's business niche.
  • Maintain confidentiality of the organization's customers and data.
  • Participate in individual and team trainings and meetings.
  • Suggest improvements and periodically participate in contact center initiatives to improve effectiveness.
Here's what we expect:
We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish.
  • Property and casualty insurance license required and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.
  • High school diploma or equivalent required.
  • Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement.
  • Post-secondary education or participation in recognized insurance education courses is desirable.
  • Experience documenting during telephone conversations strongly recommended.
  • Ability to work a pre-established work schedule and provide after-hours support for customer requests based on customer demand and/or employer's request.
  • Ability to work independently, as part of a team, with the ability to communicate internally across a variety of channels.
  • Strong verbal and written communication skills.
  • Excellent multitasking and prioritization skills.
  • Ability to learn and utilize technology and software from a variety of sources, including, but not limited to, various Microsoft products desirable.
  • Comfortable analyzing exposures to recognize areas of concern and offer appropriate solutions.
  • Positive, professional, and customer-oriented attitude.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.
#LI-Hybrid
• We encourage bilingual candidates to apply, particularly those fluent in both English and Spanish.
• Property and casualty insurance license required, and relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.
• High school diploma or equivalent required.
• Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement.
• Post-secondary education or participation in recognized insurance education courses is desirable.
• Experience documenting during telephone conversations strongly recommended.
• Ability to work a pre-established work schedule and provide after-hours support for customer requests based on customer demand and/or employer's request.
• Ability to work independently, as part of a team, with the ability to communicate internally across a variety of channels.
• Strong verbal and written communication skills.
• Excellent multitasking and prioritization skills.
• Ability to learn and utilize technology and software from a variety of sources, including, but not limited to, various Microsoft products desirable.
• Comfortable analyzing exposures to recognize areas of concern and offer appropriate solutions.
• Positive, professional, and customer-oriented attitude.

Apply