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DCI Donor Services

Tissue Recovery Coordinator

Erwin, TN · On-site

We want people to join our team in the role of Tissue Recovery Coordinator with previous experience ... Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage * 403(b) plan with ...

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How much do choice recovery jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for choice recovery in the United States is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Specialist at Choice Recovery, and why are they important?

To thrive as a Collections Specialist at Choice Recovery, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and relevant compliance tools is essential. Excellent communication, resilience, and problem-solving abilities help professionals effectively recover debts while maintaining positive client relationships. These skills are crucial for maximizing recovery rates, ensuring legal compliance, and upholding the company's reputation.

What are some common challenges faced by professionals in debt collection roles at Choice Recovery, and how can they be effectively managed?

Professionals in debt collection roles at Choice Recovery often encounter challenges such as handling difficult conversations with clients, meeting collection targets, and navigating complex financial situations. Success in this role requires strong communication skills, empathy, and resilience, as well as the ability to stay calm under pressure. Collaborating with team members and utilizing company-provided training resources can help you develop effective negotiation strategies and maintain compliance with relevant regulations. Building rapport with clients and focusing on providing solutions rather than confrontation can also lead to better outcomes and job satisfaction.

What is Choice Recovery and what do they do?

Choice Recovery is a company that specializes in debt collection services, helping businesses recover unpaid debts from their customers. They act as an intermediary to communicate with individuals or organizations that owe money and work out payment solutions. The company aims to provide ethical and respectful debt recovery processes while also offering resources for consumers to improve their financial situations. Their services are typically used by healthcare providers, educational institutions, and other organizations that need assistance with accounts receivable management.

What is the difference between Choice Recovery vs Credit Counselor?

AspectChoice RecoveryCredit Counselor
CertificationsTypically none required, but some may have industry-specific trainingCertified Financial Counselor (CFC), National Foundation for Credit Counseling (NFCC) certification
Work EnvironmentDebt collection agencies, third-party recovery firmsNon-profit agencies, banks, credit unions, financial institutions
Employer & Industry UsageDebt recovery and collection industryFinancial education and debt management industry

Choice Recovery specialists focus on recovering unpaid debts for creditors, often working in collection agencies. Credit Counselors assist consumers with managing debt, budgeting, and improving credit, typically working in non-profit or financial institutions. While both roles deal with debt, Choice Recovery is more about debt collection, whereas Credit Counselors focus on debt resolution and financial education.

More about Choice Recovery jobs
What cities are hiring for Choice Recovery jobs? Cities with the most Choice Recovery job openings:
What states have the most Choice Recovery jobs? States with the most job openings for Choice Recovery jobs include:
What job categories do people searching Choice Recovery jobs look for? The top searched job categories for Choice Recovery jobs are:
Choice Recovery jobs near you
Infographic showing various Choice Recovery job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,235 per year, or $17.9 per hour.
Tissue Recovery Coordinator

Tissue Recovery Coordinator

DCI Donor Services

Bristol, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

DCI Donor Services rating

5.8

Company rating: 5.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

DCI Donor Services

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of Tissue Recovery Coordinator with previous experience in tissue banking or the medical field. This position oversees the activities of the Tissue Team, ensuring the team follows all policies, procedures, and protocols in a fast-paced environment.

COMPANY OVERVIEW AND MISSION

Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates organ procurement/tissue recovery organizations: Sierra Donor Services and Tennessee Donor Services with operations in the states of California, New Mexico, and Tennessee. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

  • Coordinates the Tissue Recovery Procurement Process including communication with hospitals and funeral homes, packaging, and shipping.
  • Leads recovery team efforts of donated cadaveric human tissue including bone, skin, corneas, blood vessels, nerves, and heart valves.
  • Serves as a resource and advisor to internal team members for completing recovery.
  • Ensures clear communication with leadership and peers.
  • Participates in the tissue recovery and donor restoration as appropriate.
  • Maintains compliance with regulatory accreditation agencies and internal quality processes.
  • Travel and on-call duties will be required.
  • Other duties as assigned.

The ideal candidate will have:

  • Thrives in a fast-paced environment while multitasking and maintaining an eye for detail.
  • Remains presentable, professional, and focused in all business matters.
  • Bachelor's degree preferred, CTBS/EBAA certification desired.
  • 2+ years experience in the medical field.
  • Valid driver's license with the ability to pass MVR underwriting requirements.

We offer a competitive compensation package including:

  • Up to 184 hours of PTO your first year
  • Up to 72 hours of Sick Time your first year
  • Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
  • 403(b) plan with matching contribution
  • Company provided term life, AD&D, and long-term disability insurance
  • Wellness Program
  • Supplemental insurance benefits such as accident coverage and short-term disability
  • Discounts on home/auto/renter/pet insurance
  • Cell phone discounts through Verizon
  • Cell phone stipend

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer M/F/Vet/Disability.

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