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Choice Recovery Jobs (NOW HIRING)

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Choice Recovery information

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How much do choice recovery jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for choice recovery in the United States is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is Choice Recovery?

Choice Recovery is a company that specializes in debt collection services, helping businesses recover unpaid debts from their customers. They act as an intermediary to communicate with individuals or organizations that owe money and work out payment solutions. The company aims to provide ethical and respectful debt recovery processes while also offering resources for consumers to improve their financial situations. Their services are typically used by healthcare providers, educational institutions, and other organizations that need assistance with accounts receivable management.

What are common challenges faced by professionals in debt collection roles at Choice Recovery, and how can they be managed?

Professionals in debt collection roles at Choice Recovery often encounter challenges such as handling difficult conversations with clients, meeting collection targets, and navigating complex financial situations. Success in this role requires strong communication skills, empathy, and resilience, as well as the ability to stay calm under pressure. Collaborating with team members and utilizing company-provided training resources can help you develop effective negotiation strategies and maintain compliance with relevant regulations. Building rapport with clients and focusing on providing solutions rather than confrontation can also lead to better outcomes and job satisfaction.

What skills and qualifications are needed to thrive as a collections specialist at Choice Recovery?

To thrive as a Collections Specialist at Choice Recovery, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and relevant compliance tools is essential. Excellent communication, resilience, and problem-solving abilities help professionals effectively recover debts while maintaining positive client relationships. These skills are crucial for maximizing recovery rates, ensuring legal compliance, and upholding the company's reputation.

What is the difference between Choice Recovery vs Credit Counselor?

AspectChoice RecoveryCredit Counselor
CertificationsTypically none required, but some may have industry-specific trainingCertified Financial Counselor (CFC), National Foundation for Credit Counseling (NFCC) certification
Work EnvironmentDebt collection agencies, third-party recovery firmsNon-profit agencies, banks, credit unions, financial institutions
Employer & Industry UsageDebt recovery and collection industryFinancial education and debt management industry

Choice Recovery specialists focus on recovering unpaid debts for creditors, often working in collection agencies. Credit Counselors assist consumers with managing debt, budgeting, and improving credit, typically working in non-profit or financial institutions. While both roles deal with debt, Choice Recovery is more about debt collection, whereas Credit Counselors focus on debt resolution and financial education.

More about Choice Recovery jobs
What cities are hiring for Choice Recovery jobs? Cities with the most Choice Recovery job openings:
What states have the most Choice Recovery jobs? States with the most job openings for Choice Recovery jobs include:
Infographic showing various Choice Recovery job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,235 per year, or $17.9 per hour.

Recovery Specialist I (On Call) - Mental Health 270

Telecare

Stanwood, WA • On-site

$24.12/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Telecare Corporation rating

7.3

Company rating: 7.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare
What You Will Do to Change Lives
The Recovery Specialist I provides care that responds to the physical and psychological needs of members served and is consistent with recovery-centered care principles.
Shifts Available:
On Call; AM 5:00 AM to 5:30 PM | Days vary
On Call; PM 5:00 PM to 5:30 AM | Days vary
Expected starting wage range is $17.13 -$20.61. The full wage range goes up to $24.12. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
  • High school or G.E.D.
  • Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework)
  • Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
  • Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

What's In It For You*
  • Paid Time Off and Sick Leave: For Full-Time Employees
  • Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
  • Free CEUs, coaching, and mentorship
  • Online University Tuition Discount and Company Scholarships
  • Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
  • For more information visit: https://www.telecarecorp.com/benefits

Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
At the Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support. At the Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support.
We believe recovery starts from within and that our job is to do whatever it takes to provide the support needed on our residents' recovery journeys. Our secure facility includes a full staff of registered nurses, clinicians, peer specialists, and social workers on-call 24-hours a day to provide wraparound support.
Our services are designed using Telecare's Recovery-Centered Clinical System (RCCS). Through the lens of trauma-informed care, this system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills, harm reduction techniques, and strives to awaken the hopes and dreams of the individual. The RCCS emphasizes "no-force first" practices. Staff work with individuals within their cultural dynamic in building independence and self-responsibility in order to foster their recovery and successfully transition them home or to a less restrictive community setting.
A variety of therapies and activities adapted to individual needs and preferences are offered as part of their treatment plan. Services at Telecare Fern Lodge Behavioral Wellness include, but are not limited to:
Comprehensive evaluation and risk assessment, covering mental health and substance abuse
Psychiatric assessment and treatment
Peer support and community group meetings
Social and recreational activities
Rehabilitation programming
Supportive counseling on a group and individual basis
Medication administration and management (RCCS). Through the lens of trauma-informed care, this system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills, harm reduction techniques, and strives to awaken the hopes and dreams of the individual. The RCCS emphasizes "no-force first" practices. Staff work with individuals within their cultural dynamic in building independence and self-responsibility in order to foster their recovery and successfully transition them home or to a less restrictive community setting.
A variety of therapies and activities adapted to individual needs and preferences are offered as part of their treatment plan. Services at Telecare Fern Lodge Behavioral Wellness include, but are not limited to:
Comprehensive evaluation and risk assessment, covering mental health and substance abuse
Psychiatric assessment and treatment
Peer support and community group meetings
Social and recreational activities
Rehabilitation programming
Supportive counseling on a group and individual basis
Medication administration and management
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
Behavioral Health, Case Manager, Case Management, Mental Health
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Telecare

Sourced by ZipRecruiter

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

Industry

Offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Alameda, CA, US

Year founded

1965

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