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How much do choice recovery jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for choice recovery in the United States is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is Choice Recovery and what do they do?

Choice Recovery is a company that specializes in debt collection services, helping businesses recover unpaid debts from their customers. They act as an intermediary to communicate with individuals or organizations that owe money and work out payment solutions. The company aims to provide ethical and respectful debt recovery processes while also offering resources for consumers to improve their financial situations. Their services are typically used by healthcare providers, educational institutions, and other organizations that need assistance with accounts receivable management.

What are some common challenges faced by professionals in debt collection roles at Choice Recovery, and how can they be effectively managed?

Professionals in debt collection roles at Choice Recovery often encounter challenges such as handling difficult conversations with clients, meeting collection targets, and navigating complex financial situations. Success in this role requires strong communication skills, empathy, and resilience, as well as the ability to stay calm under pressure. Collaborating with team members and utilizing company-provided training resources can help you develop effective negotiation strategies and maintain compliance with relevant regulations. Building rapport with clients and focusing on providing solutions rather than confrontation can also lead to better outcomes and job satisfaction.

What are the key skills and qualifications needed to thrive as a Collections Specialist at Choice Recovery, and why are they important?

To thrive as a Collections Specialist at Choice Recovery, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and relevant compliance tools is essential. Excellent communication, resilience, and problem-solving abilities help professionals effectively recover debts while maintaining positive client relationships. These skills are crucial for maximizing recovery rates, ensuring legal compliance, and upholding the company's reputation.

What is the difference between Choice Recovery vs Credit Counselor?

AspectChoice RecoveryCredit Counselor
CertificationsTypically none required, but some may have industry-specific trainingCertified Financial Counselor (CFC), National Foundation for Credit Counseling (NFCC) certification
Work EnvironmentDebt collection agencies, third-party recovery firmsNon-profit agencies, banks, credit unions, financial institutions
Employer & Industry UsageDebt recovery and collection industryFinancial education and debt management industry

Choice Recovery specialists focus on recovering unpaid debts for creditors, often working in collection agencies. Credit Counselors assist consumers with managing debt, budgeting, and improving credit, typically working in non-profit or financial institutions. While both roles deal with debt, Choice Recovery is more about debt collection, whereas Credit Counselors focus on debt resolution and financial education.

More about Choice Recovery jobs
What cities are hiring for Choice Recovery jobs? Cities with the most Choice Recovery job openings:
What states have the most Choice Recovery jobs? States with the most job openings for Choice Recovery jobs include:
What job categories do people searching Choice Recovery jobs look for? The top searched job categories for Choice Recovery jobs are:
Choice Recovery jobs near you
Infographic showing various Choice Recovery job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,235 per year, or $17.9 per hour.
Consumer Recovery Specialist

Consumer Recovery Specialist

State of Oklahoma

Norman, OK • On-site

$17.09/hr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Job Posting Title
Consumer Recovery Specialist
Agency
452 MENTAL HEALTH AND SUBSTANCE ABUSE SERV.
Supervisory Organization
CRC - Direct Care Staff
Job Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
Job Type/Salary:
Full-time position
Consumer Recovery Specialist Salary is $35,547.20 ($17.09/hr.) plus shift differentials and benefits!
8 hour evening shifts (2:30pm-11pm)
Must be 21 years of age or older, due to DHS requirements.
FLSA Status: Non-Exempt
Job Description
The Children's Recovery Center is seeking an experienced and passionate Consumer Recovery Specialist to join our dedicated team in the Norman area. This position will be responsible for conducting groups with consumers on various recovery topics and documenting the group accurately. Will routinely conduct peer reviews regarding the quality of group notes and be a consistent and positive role model for the consumers entrusted to our care.
Job Type/Salary:
  • Full-time position
  • Consumer Recovery Specialist Salary is $35,547.20 ($17.09/hr.) plus shift differentials and benefits!
  • 8 hour evening shifts (2:30pm-11pm)
  • Must be 21 years of age or older, due to DHS requirements.
  • FLSA Status: Non-Exempt

Additional Compensation: Along with our great benefits we also offer additional compensation for working outside of normal business hours! These shift differentials are stacked on top of your base pay when working evenings, nights, weekends, or holidays.
Minimum Qualifications and Experience:
  • Consumer Recovery Specialist - Associate degree OR an equivalent combination of education and experience substituting two years of relevant experience for the required education.

Special Requirements:
  • Upon a condition offer of employment, Department of Mental Health and Substance Abuse Services applicants must submit to a physical examination and shall meet the physical examination requirements of occasionally lifting/carrying 65 pounds and being able to push and pull a maximum force of 25 pounds.

Great Reasons to Work for Us:
ODMHSAS is proud to provide a comprehensive benefits package designed to support our employees and their dependents. Our benefits include:
  • Generous state paid benefit allowance to help cover insurance premiums
  • A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
  • Flexible spending accounts for health care expenses or dependent care
  • Employee assistance programs and health and fitness programs
  • 11 paid holidays
  • 15 days of vacation and 15 days of sick leave the first year
  • Retirement Savings Plan with a generous company match
  • Longevity Bonus for years of service
  • Student Loan repayment options
  • Training opportunities for CEU requirements

About the facility: Children's Recovery Center of Oklahoma (CRC) is located in Norman, Oklahoma, and serves all 77 counties in Oklahoma as the Department of Mental Health and Substance Abuse Services (ODMHSAS) treatment center for young people ages 13 through 17. CRC provides community crisis stabilization and residential treatment for substance abuse and co-occurring mental health and trauma-related conditions.
Apply now to become part of a supportive, excellence-driven environment dedicated to the well-being of Oklahoma's youth!
Drug and Alcohol Pre-employment and Pre-placement Testing: Upon a conditional offer of employment, applicants for safety-sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety-sensitive position shall be contingent upon a negative drug test result.
THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME.
Reasonable accommodation to individuals with disabilities may be provided upon request.
An Equal Opportunity Employer.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
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