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Chinese Game Support Jobs (NOW HIRING)

Business Development Manager

Palo Alto, CA ยท On-site

$95K - $223K/yr

... support for games at every stage of their life cycle. 3. Proactively identify new business ... Fluency in Mandarin Chinese is highly preferred. Location State(s) US-California-Palo Alto The ...

... game rooms Employee discount Coffee and snacks Compensation at $ 55000-70304 Job Summary: The Accountant is responsible for a range of accounting and bookkeeping support functions, including but not ...

... game rooms โ€ข Employee discount โ€ข Coffee and snacks โ€ข Compensation at $ 55000-70304 Job Summary: The Accountant is responsible for a range of accounting and bookkeeping support functions ...

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Chinese Game Support information

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How much do chinese game support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for chinese game support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a Chinese Game Support specialist?

A Chinese Game Support specialist is a professional who assists players of video games by providing customer service and technical support in the Chinese language. They handle issues such as account problems, technical glitches, in-game purchases, and gameplay questions, ensuring a smooth and enjoyable gaming experience for Chinese-speaking users. This role often involves communicating via email, chat, or phone, and may require knowledge of specific games, company policies, and cultural nuances to effectively support the player community.

What are the key skills and qualifications needed to thrive as a Chinese Game Support specialist?

To thrive as a Chinese Game Support Specialist, you generally need fluency in both Chinese and English, knowledge of gaming platforms, and strong customer service abilities, often supported by experience in technical support or a related field. Familiarity with ticketing systems, live chat tools, and CRM software is typically required. Outstanding communication, patience, and problem-solving skills make someone stand out in this position. These skills are vital for effectively resolving player issues, ensuring user satisfaction, and maintaining a positive gaming community.

What are some common challenges faced in a Chinese Game Support role, and how can they be addressed?

Chinese Game Support professionals often encounter challenges such as language barriers, cultural differences, and handling high volumes of player inquiries, especially during game updates or events. Addressing these challenges requires strong communication skills in both Chinese and English, cultural sensitivity, and familiarity with gaming terminology. Additionally, staying up-to-date with game changes and collaborating closely with development and community teams can help resolve player issues efficiently and provide a positive gaming experience.

What are popular job titles related to Chinese Game Support jobs?

For Chinese Game Support jobs, the most frequently searched job titles are:

Infographic showing various Chinese Game Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Business Development Manager

Palo Alto, CA โ€ข On-site

Tencent LTD
Technology, Communication and Mediaย โ€ขย 51 - 200 employees

$95K - $223K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Business UnitTencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.
Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.
Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

What the Role Entails

Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

Job Responsibilities:

1. Spearhead the development and establishment of robust relationships with major gaming partners in the US market, to support Tencent's global expansion.

2. Collaborate closely with cross-functional teams and internal stakeholders to drive business insights and key objectives, such as developing go-to-market plans and providing comprehensive support for games at every stage of their life cycle.

3. Proactively identify new business opportunities and emerging trends for the leadership team, leveraging market insights and data analytics to evaluate proposals related to innovative distribution methods, growth initiatives, product and monetization strategies, and cutting-edge technological advancements.

4. Lead negotiations and execute partnership and licensing agreements with gaming partners, ensuring alignment with Tencent's strategic goals and objectives, and fostering long-term partnerships that drive mutual growth and success.

Who We Look For1. Bachelor degree or above.

2. 10+ years business development working experience or gaming related field.

3. Passionate, committed, self-starter with high level of initiative, energy, ownership, and urgency, with a sincerely willingness to learn from global team members at all levels.

4. Team player with outstanding written and oral communication skills. Comfortable with handling ambiguity and collaborating across different functional teams and departments.

5. Proficient in spoken and written English. Fluency in Mandarin Chinese is highly preferred.

Location State(s)

US-California-Palo Alto

The expected base pay range for this position in the location(s) listed above is $95,900.00 to $223,100.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience.
Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis.
Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Companyโ€™s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employeeโ€™s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year.
Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.