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Chicago Opera Jobs (NOW HIRING)

Millennium Hotels and Resorts

Front Desk Agent

Chicago, IL

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Millennium Knickerbocker Hotel Chicago Historic Luxury Hotel | Downtown Chicago Position Overview ... Manage individual and group reservations, room assignments, and guest profiles using Opera PMS

ACTORS FUND OF AMERICA

Social Worker - Chicago

Chicago, IL · On-site

$69K - $78K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Through offices in New York, Los Angeles and Chicago, The Fund serves everyone in film, theatre, television, music, opera, radio and dance with programs including social services and emergency ...

Millennium Hotels and Resorts

Front Desk Agent

Chicago, IL · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Millennium Knickerbocker Hotel Chicago Historic Luxury Hotel Downtown Chicago Position Overview The ... Manage individual and group reservations, room assignments, and guest profiles using Opera PMS

Millennium Hotels - Lakefront Anchorage

Front Desk Agent

Chicago, IL · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Millennium Knickerbocker Hotel Chicago Historic Luxury Hotel Downtown Chicago Position Overview The ... Manage individual and group reservations, room assignments, and guest profiles using Opera PMS

The Hong Kong and Shanghai Hotels, Limited

ND

$24 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Peninsula Chicago is seeking a Concierge to join our Rooms Division team and be an integral ... Knowledge of PMS/Opera system. * Ability to deal with a high level of work demand and pressure ...

The Hong Kong and Shanghai Hotels, Limited

ND

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Peninsula Chicago is seeking a Guest Service Agent to join our Spa team and be an integral part ... Knowledge of PMS/Opera and some knowledge in rooms department preferred * Ability to deal with a ...

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As of Aug 15, 2026, the average hourly pay for chicago opera in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Chicago Opera jobs near you
Infographic showing various Chicago Opera job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 6% Hybrid, and 6% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Front Desk Agent

Millennium Hotels and Resorts

Chicago, IL

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Millennium Knickerbocker Hotel Chicago
Historic Luxury Hotel | Downtown Chicago

Position Overview

The Millennium Knickerbocker Hotel Chicago, an iconic historic hotel located just off the Magnificent Mile, is seeking a polished, servicedriven Front Desk Agent to join our Guest Services team. This role is ideal for a hospitality professional who takes pride in delivering an elevated, personalized guest experience in a highvolume luxury environment.

As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay - managing arrivals and departures with warmth, discretion, and precision while serving leisure, business, VIP, and group guests in a fastpaced, fullservice downtown hotel.

Key Responsibilities

  • Deliver a gracious, professional welcome throughout the guest journey, from arrival through departure
  • Perform checkin and checkout procedures with accuracy, efficiency, and attention to detail
  • Manage individual and group reservations, room assignments, and guest profiles using Opera PMS
  • Verify billing details, payment authorizations, and folios with accuracy and discretion
  • Confirm group rooming lists and coordinate personalized services for VIP guests, event attendees, and repeat guests
  • Proactively upsell room upgrades and hotel services in a refined, guestcentric manner
  • Resolve guest concerns with sound judgment, professionalism, and a strong servicerecovery approach
  • Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby Chicago attractions
  • Maintain clear communication with Housekeeping, Engineering, Bell Services, and Management to ensure seamless operations
  • Uphold all brand standards, service expectations, safety, and security procedures

Requirements

Qualifications & Experience

  • Previous front desk or guest services experience preferred; luxury or fullservice hotel experience strongly preferred
  • Opera PMS experience preferred
  • Prior hotel reservations or guest services experience preferred
  • Preferred experience navigating OTA extranets to manage reservations, validate payments, and respond to guest inquiries
  • Preferred working knowledge of Microsoft Excel for reports, logs, and guest tracking
  • Strong communication and interpersonal skills with a poised, professional demeanor
  • Ability to multitask and remain composed in a fastpaced, highvolume environment
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
  • Positive attitude with a genuine commitment to service excellence
  • Ability to work independently while contributing to a collaborative team environment

Physical & Work Requirements

  • Ability to stand for extended periods and perform light lifting as required
  • Comfortable working in a busy front desk environment with frequent guest interaction

Work Environment & What We Offer

  • 300room, historic, fullservice luxury hotel in downtown Chicago
  • Competitive hourly pay
  • Professional, teamoriented culture focused on elevated service delivery
  • Opportunities for growth within hotel operations

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Apply