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Cherwell Jobs (NOW HIRING)

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Ability to interpret data from the department's information systems such as the Transportation Information Management System (TIMS), Global Positions System (GPS) and Cherwell; Effective time ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Ability to interpret data from the department's information systems such as the Transportation Information Management System (TIMS), Global Positions System (GPS) and Cherwell; * Effective time ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Ability to interpret data from the department's information systems such as the Transportation Information Management System (TIMS), Global Positions System (GPS) and Cherwell; * Effective time ...

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How much do cherwell jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for cherwell in the United States is $41.58, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $43.27 per hour, depending on experience, location, and employer.

What is a Cherwell?

A Cherwell job typically involves working with Cherwell Service Management (CSM), an IT service management (ITSM) platform used for automating workflows, managing incidents, and improving IT support processes. Professionals in this role often configure, customize, and maintain the Cherwell system to meet business needs. Common responsibilities include developing forms and workflows, integrating Cherwell with other systems, and troubleshooting issues. The job may require expertise in ITIL processes, scripting, and database management.

What does a Cherwell administrator do?

A typical day for a Cherwell Administrator involves managing and configuring the Cherwell Service Management platform, responding to user requests, resolving technical issues, and implementing new workflows or automations. You’ll often collaborate with other IT team members, stakeholders, and end-users to gather requirements and optimize service desk operations. Regular tasks may include system upgrades, performance monitoring, report generation, and user training. The role is fast-paced and dynamic, offering opportunities to drive process improvements and make a visible impact on IT service delivery within the organization.

What skills and qualifications are needed for a Cherwell position?

To thrive in a Cherwell Administrator or Cherwell Specialist role, you need a strong understanding of IT service management (ITSM) principles, experience with process automation, and expertise in configuring and customizing the Cherwell Service Management platform. Familiarity with ITIL frameworks, scripting languages (such as JavaScript or SQL), and certifications like Cherwell Certified Administrator (CCA) are highly beneficial. Excellent problem-solving skills, communication abilities, and a customer-oriented mindset are important soft skills for this position. These qualities ensure that ITSM solutions are effectively delivered, user needs are met, and business processes are optimized.

What cities are hiring for Cherwell jobs?

Cities with the most Cherwell job openings:

What states have the most Cherwell jobs?

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Cherwell jobs near you
Infographic showing various Cherwell job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $86,494 per year, or $41.6 per hour.

Cherwell Developer

Alhambra, CA • On-site

West Advanced Technologies (WATI)
Computer and Electronic Product Manufacturing • 1 - 10 employees
Learn more about West Advanced Technologies (WATI)external

Full-time

Re-posted 23 days ago

Job description

Position: Cherwell Developer
Location: Alhambra, CA
Duration: 12 Months
MINIMUM QUALIFICATIONS
The Consultant must meet all the following minimum qualifications:
1.Three (3) years of experience within the last five (5) years as a Cherwell Developer.
2.Completed at least two (2) engagements within the last three (3) years, developing and deploying, or configuring an IT Asset Management solution within the Cherwell Service Management platform (v9.2.1 and above).
Experience must include all the following criteria:
• Developed and modified Cherwell IT Asset Management objects which includes the design of the system to ensure compliance with an organizations policy for IT assets.
• Identified data requirements, integrated, and uploaded configuration data into an IT Asset Management Solution.
• Integrated and uploaded configuration data into an IT Asset Management Solution.
• Built integrations to outside systems for data transfer and update, including to a major existing disparate asset management system through an off-the-shelf data visualizing platform.
• Developed Cherwell Management System dashboards and reports.
• Developed, deployed, or customized and configured enterprise solutions that involved multiple related Major Objects within the Cherwell IT Asset Management platform.
Thanks & Regards
Rajeev
West Advanced Technologies, Inc
E: rajeev.g2@wati.com
C:2796665837 | T: 5072292946

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