Our client, a leading force in the hospitality development industry, is seeking a Command Center Engineer - Level III to join their high-impact IT Command Center team in Plano, TX. This is a fully onsite, direct-hire role where you’ll play a vital part in maintaining the performance, security, and availability of a robust enterprise infrastructure. As the Senior Engineer, you’ll take ownership of infrastructure implementation, monitoring, and optimization—supporting critical systems across hardware, software, networking, and data centers.
Comp: Up to $150K depending on candidate experience
What's In It For You:
- 100% Covered Healthcare for Both Employee and Family
- Company Paid Short Term Disability
- Company Paid Life Insurance plus company Paid Dependent Life Insurance
- Great 401K Match
- 18 Days PTO Accrued
- Team Members receive significant hotel discounts (internationally as well).
What You'll Be Doing:
- Perform daily system monitoring, verifying the integrity and availability of all hardware, systems, and key processes, reviewing system and application logs appropriately.
- Act as an escalation point for junior Command Center Team Members and other IT staff.
- Monitor server performance and maintain the server infrastructure.
- Ensure network redundancy and disaster recovery.
- Diagnose and resolve complex network issues, including connectivity problems, performance degradation, and security breaches.
- Ensure infrastructure security and compliance with protocols.
- Implement and manage network security measures, such as firewalls, VPNs, and intrusion detection systems.
- Conduct vulnerability assessments and apply security patches as needed.
- Work closely with Command Center Operations Manager and assume delegated authority as needed.
- Interact with vendors to select and integrate new hardware or software solutions, as needed.
What You'll Bring:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred).
- 9+ years of demonstrated experience in IT Infrastructure engineering, preferably within a Command Center environment.
- Experience with analysis and resolution of complex problems for server hardware, application, and software integration, and deployment techniques in a multi-location environment.
- Strong expertise in Windows Server (2016, 2019, 2022), DHCP, DNS, and file-sharing technologies.
- Experience with Active Directory and associated technologies (Group Policy, DNS, LDAP, Kerberos.)
- Deep expertise with Linux distributions (Red Hat/CentOS preferred).
- Supporting technologies including LDAP, Identity Management, Authentication, Load Balancing, Patch Management, and Security tools.
- Familiarity with virtualization platforms (VMware ESXi, vCenter, Hyper-V, etc.).
- Hardware knowledge:
- Servers: Dell/HP/IBM.
- Networking: Cisco/Juniper/F5/Aruba/CheckPoint.
- Storage: NAS/SAN familiarity.
- In-depth knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF) and technologies (e.g., VLANs, VPNs, QoS).
- Cloud service platform knowledge/familiarity – AWS/Azure.
- Hands-on experience with SAN, NAS, and cloud storage technologies.
- Microsoft 365 administration.
- Proficient in one or more scripting languages (PowerShell, Bash, Perl, Python, etc.).
- Experience with various monitoring packages (e.g., Zabbix, Nagios, etc.)
- Must be available to work varied shifts including nights, weekends &holidays, to ensure 24/7 coverage.
- Provide off-hours support on an infrequent, but as-needed basis during critical incidents. (Potential shifts may run 24/7 due to the needs of the business.)
Bonus Points For:
- Relevant certifications (e.g., MCSE, RHCE, CCNP, CCIE, JNCIP) are highly desirable.
Apply Today! CP # 8472