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Chatbot Writer Jobs in Texas (NOW HIRING)

Bilingual a plus (English + Spanish) Experience * 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required * High School Diploma or ...

Bilingual a plus (English + Spanish) Experience * 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required * High School Diploma or ...

Test Automation - Manager

Plano, TX

$44 - $58.25/hr

... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ... Proficiency in building automation frameworks and writing automation test scripts using Java.

Test Automation - Manager

Dallas, TX

$45.50 - $60/hr

... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ... Proficiency in building automation frameworks and writing automation test scripts using Java.

IVR / Chatbot Development, including deep knowledge of best practices in IVR and chatbot creation ... Strong interpersonal and communication skills a must; ability to read, write, and speak in a ...

... and chatbot development, alongside traditional silicon design areas such as static/dynamic IR ... and writing algorithms Experience in writing machine learning algorithms, implementing natural ...

... and chatbot development, alongside traditional silicon design areas such as static/dynamic IR ... and writing algorithms Experience in writing machine learning algorithms, implementing natural ...

... writing and testing scripts, deploying workflows, and supporting the AI chatbot technical build in Year 2. This role sits within the SEE team and reports to the Sr. Manager, Support Experience and ...

Leverage AI chatbot tools for log analysis, scripting assistance, and documentation. * Document ... Strong verbal and written communication skills. * Strong attention to detail. Qualification And ...

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Chatbot Writer information

See Texas salary details

$10

$22

$39

How much do chatbot writer jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for chatbot writer in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.

How do I become a chatbot writer?

To become a chatbot writer, develop strong writing and communication skills, familiarize yourself with chatbot platforms and scripting languages, and gain experience in conversational design or AI content creation. Building a portfolio of chatbot scripts and understanding user intent can improve your prospects in this field.

What are the typical daily responsibilities of a chatbot writer?

As a Chatbot Writer, your daily tasks often include drafting and refining conversational scripts, collaborating with product managers and developers to ensure smooth chatbot interactions, and testing dialogues for clarity and effectiveness. You may also analyze user feedback to identify areas for improvement and update content accordingly. Regular meetings with UX designers and subject matter experts help align the chatbot’s tone and functionality with company objectives. This role often requires balancing creative messaging with technical logic to deliver a seamless and engaging user experience.

What is a chatbot writer?

A Chatbot Writer creates and designs conversational scripts for AI chatbots, ensuring they provide helpful, engaging, and natural-sounding responses. They collaborate with developers, UX designers, and businesses to craft dialogues that align with brand voice and customer needs. Their work involves structuring chatbot flows, optimizing user interactions, and improving chatbot accuracy through testing and refinement.

What are the key skills and qualifications needed to thrive as a chatbot writer?

To thrive as a Chatbot Writer, you need strong writing and editing skills, an understanding of conversational design, and familiarity with user experience (UX) principles. Experience with chatbot platforms (such as Dialogflow, Botpress, or Chatfuel) and knowledge of markup languages or scripting can be advantageous. Creativity, adaptability, and strong collaboration skills help you craft engaging dialogues tailored to diverse audiences. These abilities are essential for producing effective, user-friendly chatbot content that aligns with business goals and enhances customer experiences.

What are popular job titles related to Chatbot Writer jobs in Texas? For Chatbot Writer jobs in Texas, the most frequently searched job titles are:
Infographic showing various Chatbot Writer job openings in Texas as of July 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $47,067 per year, or $22.6 per hour.

Manager, Intelligent Communication Systems

San Jacinto College

Pasadena, TX • On-site

Other

Posted 5 days ago


San Jacinto College rating

8.9

Company rating: 8.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

35th of 614 rated colleges and universities


Job description

Manager, Intelligent Communication Systems - District Office

PRIMARY FUNCTION: The Manager, Intelligent Communications supports the Director in overseeing the College's UCaaS and CCaaS technologies that supports student and the community communications and the College's contact center, with responsibility for day-to-day operations, staff management, and overall performance. This role leads a team of analysts and serves as the primary point of contact for managed service support. Reporting to the Director, this role supports delivery of the College's Customer Experience (CX) strategy, artificial intelligence initiatives, and voice/telephony engineering. The position requires technical expertise in VoIP/SIP and strategic capabilities in AI, along with strong people leadership.

Essential Job Functions:
AI Voice and Chatbot and Implementation & Technical Leadership:
  • Journey Mapping & Analysis: Using the College's CX strategy and a One-College design approach, assess the student and stakeholder journey using data and metrics to evaluate CX performance, identify friction points, and pinpoint improvement opportunities across digital environments.
  • AI Voice and Chatbot Design: Work with vendors to architect and deploy AI-driven Voice and Chatbots that optimizes seamless CX while balancing performance, latency, accuracy, cost, and operational complexity, particularly for chatbot functionality.
  • Vendor & Tool Management: Facilitate the evaluation and selection of AI chatbot and communication vendors, managing the lifecycle of chatbot products from design to production.

Team Leadership:
  • Operational Oversight Support: Serves as the interim leader in the Director, Intelligent Communications absence.
  • Mentor and Manage Team: Mentor and manage a team, setting high execution standards for model training, data modeling and conversational design.
  • Model Training & Accuracy: Responsible for ensuring labeling, validation, and training of AI models (specifically in NLP) to improve accuracy (e.g., reducing "confusion" metrics in bots).
  • Quality Control (RLHF): Ensure Reinforcement Learning from Human Feedback (RLHF) to optimize model performance, accuracy, and ethical alignment.

Performance & Operational Metrics:
  • KPI Development: Define and measure success metrics (e.g., bot containment, containment, accuracy rates) to evaluate AI ROI.
  • System Performance Monitoring: Oversee the operational health of AI components (security, observability).
Human Resource and Performance Management:
  • Responsible for human resources management assigned to this position. This includes:
    • Lead, mentor, and supervise EIS leadership team, promoting performance and team empowerment.
    • Recommend staffing, contractor levels, budgets, resource forecasting, and organization structure to ensure optimum service delivery
    • Hire and train staff
    • Staff development
    • Ensure that performance management activities including evaluations and rating validations are completed in a timely manner
    • Ensure that staff issues within the team are addressed in accordance with the college's policies and procedures.
Additional Job Functions:
  • Other duties as assigned
Required Knowledge, Skills and Abilities:
  • Knowledge of UCaaS/CCaaS, and call routing.
  • Practical experience with conversational AI tools and low-code AI platforms.
  • Analytical Thinking & Detail Orientation: Ability to analyze model outputs and detect subtle errors that impact performance.
  • Communication: Excellent written and verbal skills for developing annotation guidelines and creating dialogue.
Required Education:
  • Bachelor's degree from accredited institution required.
Required Experience:
  • Minimum seven (3) years in communication systems and AI.
Preferred Education & Experience:
  • Master's degree or above from accredited institution preferred.
  • Experience in Higher Education preferred.
Note: This position has opportunity for limited remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College.

Salary Grade: 121

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req6360

Posting Close Date: 8/14/2026 at 6 pm CST

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