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Chatbot Writer Jobs in Texas (NOW HIRING)

Bilingual a plus (English + Spanish) Experience * 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required * High School Diploma or ...

Bilingual a plus (English + Spanish) Experience * 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required * High School Diploma or ...

Content Strategist III

Austin, TX · On-site +1

$44 - $58/hr

Thoroughly test and validate the support chatbot to verify issue resolution post-fix, debugging further if problems persist. * Write, edit, test, and improve online help content and customer support ...

Test Automation - Manager

Dallas, TX

$45.50 - $60/hr

... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ... Proficiency in building automation frameworks and writing automation test scripts using Java.

Test Automation - Manager

Plano, TX

$44 - $58.25/hr

... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ... Proficiency in building automation frameworks and writing automation test scripts using Java.

IVR / Chatbot Development, including deep knowledge of best practices in IVR and chatbot creation ... Strong interpersonal and communication skills a must; ability to read, write, and speak in a ...

Ability to write and execute basic SQL queries, including joins. * Experience working with AI ... Knowledge of conversational AI platforms and chatbot technologies. * Understanding of data ...

AI Lead 11+ years of exp

Houston, TX

$133K - $164K/yr

Lead the day-to-day development of AI solutions, including writing production-grade code and ... Hands-on experience with chatbot development, automation frameworks, and AI-based decision systems.

Superior written/oral communication and presentation skills. * Experience conducting account ... We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. Employment Type ...

... and chatbot development, alongside traditional silicon design areas such as static/dynamic IR ... Experience in developing object-oriented programs, utilizing data structures, and writing ...

Business Analyst

Austin, TX · On-site

$50 - $55/hr

Ability to write and execute basic SQL queries, including joins. * Experience working with AI ... Knowledge of conversational AI platforms and chatbot technologies. * Understanding of data ...

... and chatbot development, alongside traditional silicon design areas such as static/dynamic IR ... Experience in developing object-oriented programs, utilizing data structures, and writing ...

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Chatbot Writer information

See Texas salary details

$10

$22

$39

How much do chatbot writer jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for chatbot writer in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.

Is content writing dead after Chatgpt?

Content writing as a profession continues to evolve with AI tools like ChatGPT, which assist writers by generating ideas and drafts. Human writers are still essential for creating nuanced, high-quality content, and many roles now require skills in editing, strategy, and AI tool integration. The job of a chatbot writer involves leveraging AI to produce effective content rather than replacing human writers entirely.

How do I become a text chat agent?

To become a chat agent, typically you need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require prior customer service experience and may provide training on specific chat platforms or tools. Having a reliable internet connection and flexible schedule can also be beneficial.

What are the typical daily responsibilities of a Chatbot Writer?

As a Chatbot Writer, your daily tasks often include drafting and refining conversational scripts, collaborating with product managers and developers to ensure smooth chatbot interactions, and testing dialogues for clarity and effectiveness. You may also analyze user feedback to identify areas for improvement and update content accordingly. Regular meetings with UX designers and subject matter experts help align the chatbot’s tone and functionality with company objectives. This role often requires balancing creative messaging with technical logic to deliver a seamless and engaging user experience.

What is a Chatbot Writer job?

A Chatbot Writer creates and designs conversational scripts for AI chatbots, ensuring they provide helpful, engaging, and natural-sounding responses. They collaborate with developers, UX designers, and businesses to craft dialogues that align with brand voice and customer needs. Their work involves structuring chatbot flows, optimizing user interactions, and improving chatbot accuracy through testing and refinement.

How much do AI writers make?

AI writers, including those who create content for chatbots, typically earn between $40,000 and $80,000 annually, depending on experience, location, and skill level. Freelance AI writers may charge per project or hour, with rates ranging from $20 to $100 or more. Salaries can increase with expertise in natural language processing and familiarity with AI tools.

What are the key skills and qualifications needed to thrive in the Chatbot Writer position, and why are they important?

To thrive as a Chatbot Writer, you need strong writing and editing skills, an understanding of conversational design, and familiarity with user experience (UX) principles. Experience with chatbot platforms (such as Dialogflow, Botpress, or Chatfuel) and knowledge of markup languages or scripting can be advantageous. Creativity, adaptability, and strong collaboration skills help you craft engaging dialogues tailored to diverse audiences. These abilities are essential for producing effective, user-friendly chatbot content that aligns with business goals and enhances customer experiences.

Can I make money making chatbots?

Chatbot writers can earn income by creating and customizing chatbots for businesses, often working as freelancers or employees. Earnings depend on experience, skill level, and the complexity of projects, with some professionals earning a full-time salary or project-based fees. Developing skills in chatbot platforms and programming languages can improve earning potential.

Content Strategist III (6204)

itD Tech

Texas City, TX

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago


Job description

Content Strategist III

itD is seeking a Content Strategist III to help shape and improve the support experience for millions of WhatsApp users worldwide. This role will drive content strategy initiatives that enhance customer support experiences, optimize Generative AI-powered content, and improve chatbot performance through data-driven analysis and content refinement. The ideal candidate will bring expertise in content strategy, technical writing, user support content, and Generative AI content development, with a proven ability to deliver impactful customer-facing content solutions.

Location: Remote – Texas (Central Time Zone preferred)

Duration: 12 Months
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

  • Conduct root cause analyses (RCAs) on user support tickets to identify chatbot content issues, replicate problems, and determine root causes.
  • Analyze data and user feedback to assess issue prevalence, impact, and opportunities for content improvements.
  • Resolve content-related issues through content updates, prompt engineering, and index optimization for AI-powered support experiences.
  • Triage and escalate issues related to engineering systems, retrieval mechanisms, response generation, or platform functionality with clear documentation.
  • Test and validate chatbot performance after content updates to ensure issue resolution and a high-quality user experience.
  • Write, edit, and optimize Help Center articles, customer support responses, and AI-enablement content aligned with content strategy best practices.
  • Collaborate with Product, Engineering, Operations, and Support teams to create clear, empathetic, and effective support content.
  • Apply and maintain content standards, editorial guidelines, and best practices across customer-facing support experiences.
  • Manage multiple projects simultaneously while balancing competing priorities and adapting to evolving business needs.
  • Identify workflow improvements and provide recommendations to enhance content processes, tooling, and operational efficiency.

Internal Responsibilities

  • Attend regular internal practice community meetings.
  • Collaborate with your itD practice team on industry thought leadership.
  • Complete client case studies and learning material (blogs, media material).
  • Build out material to contribute to the Digital Transformation practice.
  • Attend internal itD networking events (in person and virtual).
  • Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

  • Bachelor's degree in English, Communications, or a related field (or equivalent international qualification).
  • 2+ years of experience in content strategy, technical writing, or related content-focused roles.
  • 6+ months of experience developing content for Generative AI applications.
  • Experience writing online help content, customer support documentation, and user-facing content for mobile applications or social media platforms.
  • Demonstrated ability to evaluate complex content issues and exercise strong editorial judgment.
  • Experience with Content Management Systems (CMS).
  • Experience using project management tools to manage deliverables and deadlines.
  • Strong written communication, content development, and editing skills.
  • Ability to conduct root cause analysis and troubleshoot content-related user experience issues.

Preferred Qualifications and Skills

  • Experience managing projects in fast-paced, ambiguous environments.
  • Familiarity with data analysis and reporting tools.
  • Experience with XML editing.
  • Experience working with AI tools and prompt engineering techniques.
  • Experience debugging user-facing product issues.
  • Basic experience with data querying, scripting, or analytical tools to assess issue impact and prevalence.
  • Experience supporting AI-powered customer support platforms or chatbot experiences.

Education

  • Bachelor's degree in English, Communications, Journalism, Technical Writing, or a related field, or equivalent work experience.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You'll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you'll be part of our global community, you have a say about your own career journey, and you'll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!