ZipRecruiter

Log In

1

Chatbot Manager Jobs in Chicago, IL (NOW HIRING)

Mondo

Senior Program Manager

Northbrook, IL · On-site

$75 - $95/hr

Lead end-to-end delivery of an AI-powered customer service chatbot implementation * Drive roadmap planning, project execution, timeline management, and stakeholder communication * Partner with ...

UnitedHealth Group

Lead AI/ML Engineer - Remote

Schaumburg, IL · On-site +1

$100K - $132K/yr

... chatbot platform utilized by both internal and external stakeholders. You'll enjoy the flexibility ... managing MLOps frameworks, continuous integration/continuous deployment (CI/CD) pipelines, and ...

UnitedHealth Group

Lead AI/ML Engineer - Remote

Schaumburg, IL · On-site +1

$100K - $132K/yr

... chatbot platform utilized by both internal and external stakeholders. You'll enjoy the flexibility ... managing MLOps frameworks, continuous integration/continuous deployment (CI/CD) pipelines, and ...

Navtech, Inc.

Fullstack Tech Lead

Chicago, IL · On-site

$55 - $60/hr

... chatbot integrations. * Collaborate with cross-functional teams to define, design, and ship new ... Participate in code reviews, testing, and CI/CD pipeline management * Contribute to architectural ...

Walgreens

Business Process Manager- Remote

Deerfield, IL · On-site +1

$86K - $138K/yr

Chatbot experience * Software Development Life Cycle (SDLC) experience * Project management experience We will consider employment of qualified applicants with arrest and conviction records. An ...

next page

Showing results 1-20

All JobsChatbot JobsChatbot Manager JobsChatbot Manager Jobs in Chicago, IL

Chatbot Manager information

See Chicago, IL salary details

$28.3K

$84.1K

$141.6K

How much do chatbot manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for chatbot manager in Chicago, IL is $84,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What is a Chatbot Manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are some common challenges faced by a Chatbot Manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What are the key skills and qualifications needed to thrive as a Chatbot Manager, and why are they important?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.
What are the most commonly searched types of Chatbot jobs in Chicago, IL? The most popular types of Chatbot jobs in Chicago, IL are:
What are popular job titles related to Chatbot Manager jobs in Chicago, IL? For Chatbot Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Chatbot Manager jobs in Chicago, IL look for? The top searched job categories for Chatbot Manager jobs in Chicago, IL are:
Chatbot Manager jobs near you
Infographic showing various Chatbot Manager job openings in Chicago, IL as of July 2026, with employment types broken down into 70% Full Time, 9% Part Time, and 21% Contract. Highlights an 57% In-person, 9% Hybrid, and 34% Remote job distribution, with an average salary of $84,139 per year, or $40.5 per hour.

CCaaS Lead (DevOps/Chatbot)

Noblesoft Technologies

Chicago, IL • On-site

$54.25 - $74.50/hr

Contractor

Re-posted 15 days ago

Job description

Job Title:  CCaaS Lead (DevOps/Chatbot)

Location:  Chicago, IL, USA 60606

JD: 

  • 10+ years of full-stack development experience
  • Google Dialog flow or similar platform experience (Kore.ai, Amelia.ai, Netomi0, Conversational bot building, along with experience integrating those bots with APIs for automation
  • Develop and maintain Chatbot, chatbot implementations & integrations to .com/in-app/SMS using python. A through hands on experience of Services integration knowledge for APIs is required.
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Integrate APIs and third-party services, including aviation data feeds and NLP engines
  • Optimize applications for performance, scalability, and reliability
  • Participate in code reviews, testing, and CI/CD pipeline management
  • Contribute to architectural decisions and technical documentation
  • Engage in agile ceremonies and sprint planning across distributed teams