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Chatbot Manager Jobs in Ohio (NOW HIRING)

Forhyre

OH · On-site

Join ChatBotz.ai, an innovative company at the forefront of developing intelligent chatbot solutions. We are seeking a highly skilled and motivated Product Manager to lead our Conversational AI team.

ClarkDietrich

Conversational AI Specialist

West Chester, OH · On-site

$16 - $21.25/hr

Experience using HubSpot to support service workflows, customer communications, knowledge management, or chatbot/self-service experiences. Experience supporting customer-facing conversations ...

Forhyre

OH · On-site

$44.50 - $58.75/hr

As the Test Automation Manager, you will be responsible for leading and managing our automation ... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ...

Forhyre

OH · On-site

$44.50 - $58.75/hr

As the Test Automation Manager, you will be responsible for leading and managing our automation ... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ...

Manifest Solutions

Senior Business Analyst

Columbus, OH · On-site

$89K - $115K/yr

... app and chatbot) to deliver a best-in-class customer experience across all company websites * Develops and manages business requirements and project plans in collaboration with Customer ...

Manifest Solutions

Senior Business Analyst

Columbus, OH · On-site

$89K - $115K/yr

... app and chatbot) to deliver a best-in-class customer experience across all company websites * Develops and manages business requirements and project plans in collaboration with Customer ...

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Chatbot Manager information

What is a chatbot manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are the key skills and qualifications needed to thrive as a chatbot manager?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.

What are some common challenges faced by a chatbot manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What are the most commonly searched types of Chatbot jobs in Ohio?

The most popular types of Chatbot jobs in Ohio are:

What are popular job titles related to Chatbot Manager jobs in Ohio?

For Chatbot Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Chatbot Manager jobs in Ohio look for?

The top searched job categories for Chatbot Manager jobs in Ohio are:

Chatbot Manager jobs near you
Infographic showing various Chatbot Manager job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.

Product Manager - Conversational AI

Forhyre

OH • On-site

Full-time

Re-posted 25 days ago

Job description

Are you passionate about the future of AI and its potential to transform business operations?

Join ChatBotz.ai, an innovative company at the forefront of developing intelligent chatbot solutions. We are seeking a highly skilled and motivated Product Manager to lead our Conversational AI team.

As a Product Manager - Conversational AI at ChatBotz.ai, you will play a pivotal role in driving the development and success of our cutting-edge chatbot technology. You will be responsible for overseeing the entire product lifecycle, from ideation to launch and beyond. Your expertise in Conversational AI will shape the future of our chatbot solutions, enabling us to provide personalized and interactive experiences for users.

Responsibilities:

  • Lead the product strategy and vision for our Conversational AI solutions, ensuring alignment with the company's overall goals and objectives.
  • Conduct market research and analysis to identify customer needs, trends, and opportunities in the Conversational AI space.
  • Collaborate with cross-functional teams including engineering, design, and business development to define product requirements and specifications.
  • Drive the product roadmap, making data-driven decisions and prioritizing features and enhancements based on customer feedback and market demand.
  • Work closely with the engineering team to define technical requirements and ensure successful implementation of new features and functionalities.
  • Monitor product performance, conduct user testing, and gather feedback to continuously improve the user experience and optimize product performance.
  • Stay up-to-date with industry trends and advancements in Conversational AI technology, bringing fresh ideas and innovative approaches to drive product innovation.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is a plus.
  • Proven experience as a Product Manager in the AI or Conversational AI industry.
  • Strong knowledge of Conversational AI technologies, including Natural Language Processing (NLP) and Machine Learning (ML).
  • Familiarity with chatbot platforms, frameworks, and tools.
  • Excellent analytical skills with the ability to translate complex technical concepts into clear product requirements.
  • Strong leadership and communication skills to effectively collaborate with cross-functional teams.
  • Experience in Agile software development methodologies.
  • A passion for innovation and a deep understanding of customer needs.

Join ChatBotz.ai today and be part of a dynamic team that is revolutionizing businesses through the power of Conversational AI. Apply now to shape the future of intelligent chatbot solutions!