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Chatbot Manager Jobs in Ohio (NOW HIRING)

AI Engineer Lead[100%REMOTE]

Columbus, OH · On-site

$99K - $130K/yr

... managing data sources, and tuning intent matches to improve accuracy and relevance of results ... Experience in developing, testing, and deploying chatbot applications. · Ability to facilitate and ...

Lead AI Engineer [Local to Ohio]

Columbus, OH · On-site

$99K - $130K/yr

... managing data sources, and tuning intent matches to improve accuracy and relevance of results ... Experience in developing, testing, and deploying chatbot applications. · Ability to facilitate and ...

Showing results 21-32

Chatbot Manager information

What is a chatbot manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are the key skills and qualifications needed to thrive as a chatbot manager?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.

What are some common challenges faced by a chatbot manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What are the most commonly searched types of Chatbot jobs in Ohio?

The most popular types of Chatbot jobs in Ohio are:

Infographic showing various Chatbot Manager job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.

Cloud Solutions Architect / Database Engineer / AI Platform Architect

ABCO MAINTENANCE INC. (BIC# 1854)

Cincinnati, OH • On-site

$150K - $180K/yr

Full-time

Re-posted 2 days ago


Job description

We are seeking a highly experienced Cloud Solutions Architect / Database Engineer / AI Platform Architect to design and build the cloud, database, security, API, and AI infrastructure that supports our enterprise applications. Compensation for thisrole will bebetween $150k-$180k depending on experience. This role will be responsible for establishing scalable cloud architecture, designing and engineering production databases, developing secure APIs and integration services, implementing authentication and application security standards, and architecting the AI foundation of our applications.

The architect will build the backend and AI service layers that allow front-end developers to securely and efficiently consume application data, business functionality, and AI-powered capabilities.The ideal candidate will have deep expertise in cloud architecture, C#/.NET, SQL Server, database engineering, REST APIs, application security, authentication, Azure or AWS, enterprise integrations, and production AI architecture . This individual should be capable of taking business and application requirements and translating them into secure, scalable, production-ready technical solutions. Experience with AI and Large Language Model (LLM) platforms is required, particularly when designing the infrastructure, data access, security, APIs, and application architecture necessary to support AI-powered enterprise solutions

The ideal candidate will have hands-on experience building production AI applications using OpenAI, Azure OpenAI, Anthropic, Google AI, or comparable LLM technologies, including designing workflows that enable AI to execute complex business processes through structured instructions, examples, retrieval strategies, orchestration, and enterprise data integration. This role requires experience developing AI as an operational component of an application, not simply integrating an AI API or adding chatbot functionality. Responsibilities Architect and implement scalable, secure, and highly available cloud environments for enterprise applications.

Design the overall backend architecture supporting web applications, internal systems, integrations, and AI-powered solutions. Design, build, and maintain production database environments, including schemas, tables, relationships, stored procedures, views, indexing strategies, and data-access patterns. Develop and optimize SQL Server databases for performance, scalability, reliability, data integrity, and security.

Establish database standards covering data modeling, normalization, indexing, query optimization, auditing, backup, recovery, and disaster recovery. Design and develop secureRESTful APIs and backend services using C#, ASP.NET Core, and related .NET technologies. Build well-structured API and service layers that allow front-end developers to consume data and business functionality without requiring direct access to backend systems or databases

Define API contracts, request/response models, validation standards, error handling, versioning, documentation, and integration patterns. Implement authentication and authorization solutions using technologies and standards such asOAuth 2.0, OpenID Connect, JWT, SSO, RBAC, and enterprise identity providers. Design and enforce application and API security standards, including SSL/TLS, encryption, secrets management, certificate management, secure configuration, and least-privilege access

Implement secure communication between cloud services, databases, APIs, external systems, AI services, and front-end applications. Design cloud networking and infrastructure components including application hosting, databases, storage, identity, networking, firewalls, gateways, load balancing, monitoring, logging, and availability strategies. Develop integration architectures for internal systems, third-party applications, vendor APIs, and enterprise platforms.

Design data pipelines, ETL processes, data transformation services, and system-to-system integrations where required. Establish logging, monitoring, auditing, alerting, and observability standards across backend services and cloud infrastructure. Design scalable architectures capable of supporting increasing users, transaction volumes, data volumes, integrations, AI workloads, and application workloads.

Implement caching, asynchronous processing, queues, background services, and other distributed architecture patterns when appropriate. Develop and maintain CI/CD pipelines and infrastructure deployment processes. Work closely with front-end developers to define API requirements, data contracts, authentication flows, AI service interactions, and integration standards.

Design and implement AI workflow architectures that enable Large Language Models to perform complex business functions by defining process sequences, system instructions, prompt strategies, retrieval mechanisms, examples, evaluation methods, tool interactions, and orchestration workflows. Architect AI systems capable of incorporating enterprise knowledge and business processes through structured process definitions, contextual examples, retrieval, tool use, and iterative refinement so that AI can reliably execute operational business tasks. Design Retrieval-Augmented Generation (RAG) architectures that securely retrieve relevant enterprise information from databases, documents, APIs, vector stores, and other approved business data sources.

Design secure AI integration patterns that control how LLMs access enterprise databases, APIs, internal systems, and sensitive business information. Establish AI evaluation, testing, monitoring, and quality standards to measure accuracy, reliability, consistency, security, and effectiveness of AI-powered workflows. Collaborate with business stakeholders and development teams to translate application requirements and business processes into technical and AI architectures.

Evaluate technical risks, scalability requirements, security concerns, infrastructure costs, AI usage costs, and architectural tradeoffs. Conduct architecture and code reviews and establish backend, database, API, cloud, security, and AI development standards. Provide technical leadership and mentoring to developers working within the architecture.