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Chatbot Manager Jobs in Arizona (NOW HIRING)

Forhyre

Test Automation - Manager

Phoenix, AZ

$45.75 - $60.25/hr

As the Test Automation Manager, you will be responsible for leading and managing our automation ... C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA ...

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Chatbot Manager information

What is the difference between Chatbot Manager vs Chatbot Developer?

AspectChatbot ManagerChatbot Developer
Primary RoleOversees chatbot projects, manages teams, and ensures chatbot performance aligns with business goals.Designs, codes, and implements chatbot functionalities and features.
Required SkillsProject management, communication, understanding of AI and NLP concepts.Programming languages (Python, JavaScript), AI/NLP development skills.
Work EnvironmentTypically in managerial or coordination roles within tech or customer service industries.Hands-on coding and development in software or AI teams.
Common CertificationsProject management certifications, AI/NLP courses.Programming certifications, AI/NLP training.

While a Chatbot Manager oversees the overall chatbot strategy and team, a Chatbot Developer focuses on building and coding the chatbot functionalities. Both roles often collaborate but differ in their core responsibilities and skill sets.

What is a Chatbot Manager?

A Chatbot Manager is a professional responsible for overseeing the development, deployment, and optimization of chatbots for organizations. They coordinate between technical teams, content creators, and stakeholders to ensure chatbots provide effective customer service, support, or engagement. Their duties include analyzing chatbot performance, managing updates, and implementing improvements based on user feedback and analytics. Chatbot Managers also stay updated with the latest AI and conversational technologies to enhance user experience.

What are some common challenges faced by a Chatbot Manager when optimizing bot performance, and how are they typically addressed?

A Chatbot Manager often encounters challenges such as ensuring the chatbot accurately understands user intent, maintaining up-to-date responses, and handling complex or ambiguous queries. To address these, managers regularly analyze chat logs for patterns, work closely with data analysts and conversational designers to refine scripts, and implement continuous training for the chatbot using real user data. Collaborating with customer support and product teams helps ensure the bot remains aligned with evolving business needs and delivers consistent, high-quality user experiences.

What are the key skills and qualifications needed to thrive as a Chatbot Manager, and why are they important?

To thrive as a Chatbot Manager, you need expertise in conversational design, data analysis, and a solid understanding of AI and natural language processing, often backed by a degree in computer science or a related field. Familiarity with chatbot platforms (like Dialogflow or Microsoft Bot Framework), analytics tools, and experience with APIs or scripting languages is typically required. Strong communication, problem-solving, and project management skills help you collaborate across teams and optimize user experiences. These skills are crucial for developing effective, user-friendly chatbots that drive customer engagement and achieve business objectives.
What are the most commonly searched types of Chatbot jobs in Arizona? The most popular types of Chatbot jobs in Arizona are:
What are popular job titles related to Chatbot Manager jobs in Arizona? For Chatbot Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Chatbot Manager jobs in Arizona look for? The top searched job categories for Chatbot Manager jobs in Arizona are:
What cities in Arizona are hiring for Chatbot Manager jobs? Cities in Arizona with the most Chatbot Manager job openings:
Chatbot Manager jobs near you
Infographic showing various Chatbot Manager job openings in Arizona as of June 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution.
GenAI with Chatbot

GenAI with Chatbot

Donato Technologies, Inc

Phoenix, AZ • On-site

Other

Posted 9 days ago

Job description

GenAI with Chatbot
Phoenix, Arizona
Job description

We are seeking an experienced AI Architect to lead the design, development, and implementation of an advanced internal-facing assistant solution. The ideal candidate will have a strong background in architecture, product evaluation, and hands-on implementation experience with AI-powered assistants similar to Glean or Rogo.

Key Responsibilities:

Design and architect a scalable, secure, and efficient internal assistant solution using cutting-edge AI and natural language processing technologies

Develop proof-of-concepts and prototypes to validate architectural decisions

Lead the integration of the chatbot with internal systems, databases, and APIs

Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives

Implement best practices for AI model deployment, monitoring, and continuous improvement

Provide technical leadership and mentorship to the development team

Stay up-to-date with the latest advancements in AI, GenAI, and LLMs, incorporating innovative features into the chatbot architecture

Required Qualifications:

10+ years of experience in software development, with a focus on AI and machine learning

Proven experience architecting and implementing internal-facing AI chatbot solutions similar to Glean or Rogo

Strong hands-on experience with Python, LLMs, and Generative AI technologies

Deep understanding of natural language processing, sentiment analysis, and text generation techniques

Expertise in cloud platforms (AWS, Azure, or GCP) for AI model deployment and scaling

Experience with MLOps practices and tools for model lifecycle management

Strong problem-solving skills and ability to translate complex business requirements into technical solutions

Excellent communication skills to explain technical concepts to both technical and non-technical stakeholders

Skills
Skills

PRIMARY COMPETENCY : Cognitive Services PRIMARY SKILL : AI/ML (Artificial Intelligence & Machine Learning) Algorithms PRIMARY SKILL PERCENTAGE : 60 SECONDARY COMPETENCY : Cognitive Services SECONDARY SKILL : Web Frameworks for Python (Flask & Django) SECONDARY SKILL PERCENTAGE : 40