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Chatbot Content Writer Jobs (NOW HIRING)

Sutter Health

Digital Engagement Writer

Sacramento, CA · On-site

$42.41 - $63.62/hr

Experience with AI writing tools and conversational content (e.g., chatbot scripts); curious about emerging tech. * Data-informed, with a working knowledge of content analytics, A/B testing, and ...

KYYBA

Be Seen First

Instructional Designer

Auburn Hills, MI · On-site

$30 - $35/hr

· Experience with AI/chatbot content or knowledge platforms · Portfolio or writing samples showcasing structured documentation · Experience with Visio and Salesforce. · Background in ...

Flex

Lead, CS AI Content

New York, NY

Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including structured responses, decision trees, and escalation logic. * Author conversational AI dialogue flows ...

Flex

Lead, CS AI Content

New York, NY · On-site

$92K - $115K/yr

Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including structured responses, decision trees, and escalation logic. * Author conversational AI dialogue flows ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site

$85K/yr

... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ... Strong customer service, written communication, organization, follow-up, and prioritization skills.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ... Strong customer service, written communication, organization, follow-up, and prioritization skills.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ... Strong customer service, written communication, organization, follow-up, and prioritization skills.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ... Strong customer service, written communication, organization, follow-up, and prioritization skills.

FastTek

Instructional Designer

Auburn Hills, MI

$61K - $83K/yr

Experience with AI/chatbot content or knowledge platforms * Portfolio or writing samples showcasing structured documentation * Background in instructional design, technical writing, or knowledge ...

MatrixCare

Content Strategist

San Diego, CA · On-site +1

You'll join the Product Content team within Customer Experience (CX), where writers, designers ... You'll lead content strategy for our chatbot and conversational interfaces, partnering with product ...

Propeller Health

Content Strategist

San Diego, CA · On-site +1

You'll join the Product Content team within Customer Experience (CX), where writers, designers ... You'll lead content strategy for our chatbot and conversational interfaces, partnering with product ...

ResMed

Content Strategist

San Diego, CA · On-site +1

You'll join the Product Content team within Customer Experience (CX), where writers, designers ... You'll lead content strategy for our chatbot and conversational interfaces, partnering with product ...

ResMed, Inc.

Content Strategist

San Diego, CA · On-site

You'll join the Product Content team within Customer Experience (CX), where writers, designers ... You'll lead content strategy for our chatbot and conversational interfaces, partnering with product ...

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All JobsChatbot Content Writer Jobs

Chatbot Content Writer information

See salary details

$13

$40

$99

How much do chatbot content writer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for chatbot content writer in the United States is $40.46, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $46.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chatbot content writer?

To thrive as a Chatbot Content Writer, you need strong writing skills, knowledge of conversational design, and familiarity with user experience principles, often supported by a background in communications or linguistics. Proficiency with chatbot development platforms, content management systems, and analytics tools is typically required. Creativity, attention to detail, and the ability to empathize with users are standout soft skills for this role. These abilities ensure engaging, effective, and user-friendly chatbot interactions that meet business and customer needs.

What is the difference between Chatbot Content Writer vs Chatbot Developer?

AspectChatbot Content WriterChatbot Developer
Required SkillsWriting, editing, understanding user intentProgramming, scripting, AI integration
CertificationsContent writing, communication coursesProgramming languages, AI/ML certifications
Work EnvironmentContent teams, marketing, customer supportDevelopment teams, IT, software companies
Industry UsageCreating conversational scripts and responsesBuilding and coding chatbot frameworks

While both roles involve working with chatbots, the Chatbot Content Writer focuses on crafting engaging and accurate conversational content, whereas the Chatbot Developer handles the technical development and programming of chatbot systems. They often collaborate but require different skill sets and certifications.

What does a chatbot content writer do?

A Chatbot Content Writer is responsible for creating and optimizing the conversational text and scripts used by chatbots. Their work involves writing dialogue, responses, and prompts that help users interact effectively with automated systems. They focus on making chatbot interactions clear, helpful, and engaging, often collaborating with developers and UX designers. Additionally, they analyze user feedback and data to continually improve the chatbot’s content and overall user experience.

What are some common challenges a chatbot content writer faces when creating conversational scripts?

A common challenge for Chatbot Content Writers is striking the right balance between natural, engaging conversation and clear, concise instructions. Writers must anticipate a wide range of user intents and craft responses that feel human-like while ensuring accuracy and compliance with brand guidelines. Additionally, collaborating closely with developers and UX designers is essential to ensure scripts are technically feasible and deliver a seamless user experience. Frequent testing and iteration are also necessary, as real user interactions often reveal unforeseen gaps or misunderstandings in the script.
More about Chatbot Content Writer jobs
What job categories do people searching Chatbot Content Writer jobs look for? The top searched job categories for Chatbot Content Writer jobs are:
Chatbot Content Writer jobs near you
Infographic showing various Chatbot Content Writer job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution, with an average salary of $84,151 per year, or $40.5 per hour.

Digital Engagement Writer

Sutter Health

Sacramento, CA • On-site

$42.41 - $63.62/hr

Full-time

Posted 4 days ago

Sutter Health rating

8.2

Company rating: 8.2 out of 10

Based on 326 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Sutter Health is seeking a versatile and strategic Digital Engagement Writer to create compelling, user-centered content for our website and digital platforms.
This role blends the art of storytelling with the science of SEO, UX writing, and AI-informed optimization to deliver clear, accessible, and engaging experiences across the healthcare journey.
As a key member of our Web Operations team, you'll craft content that supports advanced clinical care, drives conversions, and reflects the voice of a trusted, compassionate healthcare system. You'll collaborate with cross-functional teams-including marketing, clinical, and technical stakeholders-to ensure our content meets user needs while aligning with system-wide brand and accessibility standards.
Develops digital content assets that position Sutter Health as the go-to authority for health and wellness information and services. Creates compelling content that helps achieve marketing and branding objectives while building an ongoing relationship with the reader. Researches and analyzes information, then crafts innovative and informative content that attracts, educates and motivates readers at each phase of the digital consumer journey. Incorporates excellent writing skills, current trends, consumer insights, and editorial/SEO/online best practices to deliver creative content that generates demand for Sutter Health products and services.

Job Description:

The person selected for this role must live in the Northern California Sutter Health footprint and live a commutable distance to our River Plaza location in Sacramento. This is NOT a remote role and we cannot hire out of state. On site work is required and approximately 2-3 days per week.

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

  • Bachelor's: Communications, English, Journalism, Public Relations (PR) or related field

TYPICAL EXPERIENCE:

  • 2 years recent relevant experience

SKILLS AND KNOWLEDGE:

  • Strong digital writing skills across web, mobile, chatbot, and interactive platforms, with a focus on UX, accessibility, and brand voice.
  • Deep understanding of SEO and content optimization, especially for advanced clinical care topics.
  • Experience with AI writing tools and conversational content (e.g., chatbot scripts); curious about emerging tech.
  • Data-informed, with a working knowledge of content analytics, A/B testing, and performance-driven iteration.
  • Solid grasp of content strategy, editorial workflows, and digital governance.
  • Familiarity with CMS platforms (not required but helpful).
  • Excellent collaboration and communication skills, especially when partnering with SMEs, legal, and cross-functional teams.
  • Highly organized and adaptable, with strong project management skills and the ability to juggle multiple priorities.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $42.41 to $63.62 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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