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Chat Support Jobs in Tuttle, OK (NOW HIRING)

mytfcuhr

Member Support Specialist I

Oklahoma City, OK · On-site

$22.20/hr

As a Member Support Specialist I, you'll be the first point of contact for our members - handling 80-100+ calls per day to assist with a wide range of financial needs. This is a high-volume, high ...

Option Care

Pharma Support Services Specialist

Oklahoma City, OK · On-site

$21.83 - $36.36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Specialist, Pharma Support Services serves as the designated representative on their assigned program(s) to ensure delivery of the referral management process to their external partners. The ...

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All JobsChat Support JobsChat Support Jobs in Tuttle, OK

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How much do chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chat support in Tuttle, OK is $25.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are the most commonly searched types of Chat Support jobs in Tuttle, OK?

The most popular types of Chat Support jobs in Tuttle, OK are:

What job categories do people searching Chat Support jobs in Tuttle, OK look for?

The top searched job categories for Chat Support jobs in Tuttle, OK are:

What cities near Tuttle, OK are hiring for Chat Support jobs?

Cities near Tuttle, OK with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Tuttle, OK as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $52,702 per year, or $25.3 per hour.

Customer Support Specialist

Maxcess International

Oklahoma City, OK • On-site

$16.75 - $22.50/hr

Full-time

Re-posted 16 hours ago

Job description

Primary Responsibility: Support the management of the customer relationship through direct communications and interaction with our customer base, internal and external teams via phone, email, letter, fax. Candidate must be comfortable in handling administrative tasks, have versatile computer experience, ability to prioritize multiple responsibilities, excellent oral and written.
There are three representative customer service tiers that define levels of training, ability, and responsibility:
  • CSS I
  • CSS II
  • CSS III

Core competencies of each tier are defined in the customer service representative tier document. Progression of competencies is reviewed on a biannual basis.
Duties and Responsibilities:
  • Provide the best customer service in the industry
  • Work as a team member with Sales, Planning, Product Management, Supply Chain, Engineering and Operations to fulfil customer and business expectations
  • Establish and maintain customer records and contact information
  • Processing of inquiries for product quotes
  • Processing of sales orders from customer purchase orders (duplicate units and new units)
  • Expedite and communicate status inquiries on unit/part quotes and sales orders
  • Support after sales inquiries for parts, service, repairs, warranty, policy, and commercial issues
  • Timely completion of assigned tasks. Overtime may be required to meet deadlines and achieve customer requirements
  • Support continuous improvement initiatives and processes through active involvement
  • Actively support and maintain business objectives and initiatives
  • Other duties as assigned to meet departmental and company objectives
  • Manage waste responsibly (utilize proper containers, participate in the recycling programs)

Minimum Qualifications
Education/Experience
  • Associate degree with 3 - 5 years' Customer Service experience

OR
  • GED/high school diploma with a strong background in the industry with equivalent years' experience in design, sales, job shop, machining, or web handling industries

Other Candidate Qualifications
  • Excellent verbal communication skills, speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
  • Excellent written communication skills, writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
  • Able to manage pressure well and be detail-oriented
  • Integrity and high ethical standards
  • Strong organizational skills
  • Fluent in standard Windows based application
  • Knowledge of Epicor ERP system is a plus
  • Knowledge of Salesforce is a plus
  • Ability to work in team and individual environments without supervision, initiative-taking.
  • Ability to work collaboratively across functions to accomplish goals and meet company objectives
  • Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
  • Willingness to provide enthusiasm and creative solutions to meeting our customer needs and achieving the company's goals
  • Ability to thrive in a fast-paced environment
  • Ability to analytically synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures
  • Ability to identify and resolve problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
  • Ability to assess own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
  • Ability to understand business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals
  • Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources
  • Ability to manage difficult or emotional customer situations; responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
  • Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity
  • Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
  • Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals
  • Approaches others in a tactful manner; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
  • Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
  • Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

Physical requirements
  • Ability to sit for extended periods of time
  • Able to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc.
  • Position located in any of the Maxcess locations
  • Hybrid office / work from home opportunity

#IND
Maxcess is an equal employment opportunity employer. We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law. We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.

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