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Chat Support Jobs in Spring, TX (NOW HIRING)

Visual Comfort

Product Support Supervisor

Houston, TX · On-site

$70K/yr

Demonstrate exceptional communication across all contact channels, including email, chat and phone ... support of any other form of immigration sponsorship or benefit including optional practical ...

circa

Product Support Specialist

Houston, TX

$25 - $26/hr

Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... Demonstrate exceptional communication across all contact channels, including email, chat and phone

Visual Comfort

Product Support Supervisor

Houston, TX · On-site

$70K/yr

Demonstrate exceptional communication across all contact channels, including email, chat and phone ... support of any other form of immigration sponsorship or benefit including optional practical ...

Pharmetika

Be Seen First

Customer Support Specialist - Compounding Pharmacy Technician

Houston, TX · On-site

$19 - $28/hr

Customer Support Specialist - Compounding Pharmacy Technician As a Pharmetika Customer Support ... Provide exceptional phone, email, and chat communications to pharmacy customers. * Distinguish ...

CL Support Services LLC

Appointment Setter

Houston, TX · On-site

$15/hr

... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

Serve as the first point of contact for IT support requests via ticketing system, chat, phone, and email. * Provide Tier 1 and Tier 2 technical support for Sungrow USA, including desktops, laptops ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

Serve as the first point of contact for IT support requests via ticketing system, chat, phone, and email. * Provide Tier 1 and Tier 2 technical support for Sungrow USA, including desktops, laptops ...

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Spring, TX

Chat Support information

See Spring, TX salary details

$12

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$39

How much do chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for chat support in Spring, TX is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.24 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat Support jobs in Spring, TX? The most popular types of Chat Support jobs in Spring, TX are:
What are popular job titles related to Chat Support jobs in Spring, TX? For Chat Support jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Chat Support jobs in Spring, TX look for? The top searched job categories for Chat Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Chat Support jobs? Cities near Spring, TX with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Spring, TX as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 83% In-person, 7% Hybrid, and 10% Remote job distribution, with an average salary of $48,214 per year, or $23.2 per hour.

IT Onsite Support Specialist

Keller North America, Inc.

Houston, TX • On-site

$54K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Keller North America rating

5.6

Company rating: 5.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description


The IT Support Specialist will be the primary IT contact within the assigned region and responsible for delivering end-to-end support in accordance with IT standards and service level agreements. By partnering with local management, end-users and technology teams. The IT Support Specialist ensures all incidents and needs are documented in ServiceNow, analysed, resolved and reported back within acceptable timeframes. This role will travel as needed to other offices within the assigned region to provide support and training while serving as the hands-on technical point of contact for Group IT.


Key Results / Accountabilities expected from role

  • Proactively promote IT Connect 24/7 Portal and provide guidance to end users on incident and service request creation and portal use
  • Troubleshoot, resolve and/or escalate locally reported incidents in ServiceNow (IT Connect 24/7) that cannot be resolved remotely by the Service Desk.
  • Ensure that all communications (calls/chat/in person) are logged into IT Connect 24/7 and log any that are not to maintain complete and thorough documentation
  •  Monitor ServiceNow to provide level 1 & 2 onsite support or remote support to ensure operational problems are resolved in a timely manner.
  • Travel to other branch offices within designated BU as needed for onsite support and troubleshooting.
  • Respond to enquiries from clients and take ownership of user problems, while being proactive when dealing with user issues.
  • Assist with all IT support related Ad-Hoc requests ranging from software troubleshooting to hardware installations
  • Be involved in global projects to support other IT teams.
  • Configure computer systems, mobile devices and peripherals for local office.
  • Virtual stock management in ServiceNow platform for devices for local office.
  • Manage users and devices in SCCM/Intune or Active Directory to forecast computer systems usage and manage local spare devices
  • Performing related activities resulting from the position held which are requested by management to ensure operational integrity
  •  Ensure all requests are dealt with adherence to company policy and procedures.
  • Contact with Suppliers/Vendors and check delivery/arrange support
  • Partner with IT and business personnel to discuss the impact of incidents on products and services
  • Proactively learn and train other staff members on new product and service technologies
  • Maintain a high degree of customer service for all support queries and adhere to all service management principles and set SLA’s;
  • Always providing excellent customer service

Experience & Expertise

  • 3+ years of experience with Service Desk support or an equivalent role
  • Ability to assess and prioritize issues while organizing daily responsibilities
  • Excellent verbal communication and customer service skills
  • Attention to detail.
  • Ability to work collaboratively in a team environment
  • Be directly accessible and responsive to users; especially remote employees with limited time
  • Service-Now, ADUC, Microsoft Azure, Microsoft Office 365 experience preferred
  • CompTIA certifications is a plus

Salary Range: $54,000-$57,500

 

Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law

Benefits:

  • 401(k) + matching 
  • Health, Dental, Vision insurance
  • Life insurance
  • Paid time off (PTO)
  • Holiday Pay

Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.

Equal Employment Opportunity

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