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Chat Support Jobs in Reno, NV (NOW HIRING)

Varsity Tutors

Cursor Tutor

Reno, NV · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

Serve as a trusted first point of contact for prospective and existing customers across phone, chat ... Provide troubleshooting support across a range of customer and platform issues * Conduct video ...

GREATER NEVADA

DIGITAL SERVICE REPRESENTATIVE

Reno, NV · On-site

$18.27 - $25.96/hr

... in support of member success goals and the Strategic Business Plan via all channels, including but not limited to phone, email, live chat, secure messaging, text, GNCU.org, and fax. * Maintain ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

Serve as a trusted first point of contact for prospective and existing customers across phone, chat ... Provide troubleshooting support across a range of customer and platform issues * Conduct video ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

Serve as a trusted first point of contact for prospective and existing customers across phone, chat ... Provide troubleshooting support across a range of customer and platform issues * Conduct video ...

Figure

Customer Success Associate

Reno, NV · On-site

$71K/yr

Serve as a trusted first point of contact for prospective and existing customers across phone, chat ... Provide troubleshooting support across a range of customer and platform issues * Conduct video ...

Lennar

Loan Officer Associate

Reno, NV

$12.92 - $20/hr

Support and Coordination: Update the loan application with any missing data. Maintain notes within ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Lennar Homes

Loan Officer Associate

Reno, NV · On-site

$12.92 - $20/hr

Support and Coordination: Update the loan application with any missing data. Maintain notes within ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Lennar

Loan Officer Associate

Reno, NV · On-site

$12.92 - $20/hr

Support and Coordination: Update the loan application with any missing data. Maintain notes within ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Float Health

Intake Specialist

Reno, NV · On-site +1

$48K - $50K/yr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

Sugar Bowl Resort

Guest Relations Supervisor

Norden, CA · On-site

This position serves as the primary supervisor for Guest Relations staff and supports a positive, efficient team environment. The role oversees phone, email, chat, and online booking inquiries, while ...

Float Health

Intake Specialist

Reno, NV · Remote

$48K - $50K/yr

Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ... Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ...

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Showing results 41-60

All JobsChat Support JobsChat Support Jobs in Reno, NV

Chat Support information

See Reno, NV salary details

$14

$25

$44

How much do chat support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for chat support in Reno, NV is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat Support jobs in Reno, NV? The most popular types of Chat Support jobs in Reno, NV are:
What are popular job titles related to Chat Support jobs in Reno, NV? For Chat Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Chat Support jobs in Reno, NV look for? The top searched job categories for Chat Support jobs in Reno, NV are:
What cities near Reno, NV are hiring for Chat Support jobs? Cities near Reno, NV with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Reno, NV as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,020 per year, or $26 per hour.

Remote Travel Reservations Coordinator

Consult with Tray

Reno, NV • On-site

$17.25 - $22/hr

Other

Posted 2 days ago

New

Job description

About the job Remote Travel Reservations Coordinator
We are expanding our remote travel coordination team and seeking detail-oriented professionals to assist with itinerary coordination and client reservations.
As a Remote Travel Reservations Coordinator, you will support clients in planning and booking travel arrangements while providing professional, organized service in a fully remote environment.
Structured onboarding and ongoing team support are provided.
Key Responsibilities

  • Support clients with booking flights, hotels, cruises, and tailored holiday packages.
  • Communicate professionally via email, phone, and online chat.
  • Research destinations, offers, and travel options to suit each clients needs and budget.
  • Prepare personalised travel itineraries and simple proposals or quotes.
  • Resolve booking questions and provide solutions quickly and efficiently.
  • Maintain accurate client details and booking records.
  • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.
What Were Looking For
  • Excellent communication and interpersonal skills.
  • Friendly, professional manner with strong attention to detail.
  • Self-motivated, organised, and able to work independently.
  • Confident using computers, email, and online tools.
  • Previous experience in travel, hospitality, sales, or customer service is
    beneficial but not essential.
Technical Requirements
  • Laptop or desktop computer.
  • Reliable broadband internet connection.
  • Smartphone for communication and updates.
  • Quiet workspace suitable for client conversations.
What We Offer
  • Fully remote work structure
  • Flexible scheduling framework
  • Structured training and ongoing support
  • Collaborative team environment
  • Access to industry-related travel benefits

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