ZipRecruiter

Log In

1

Chat Support Jobs in Laredo, TX (NOW HIRING)

CoinFlip

Customer Support Representative

Laredo, TX · On-site

$12.50 - $16.75/hr

Supporting our ATM customer base via phone, chat, email and SMS * Handling any functional questions regarding the usage of our ATMs and App * Provide basic cryptocurrency education to our customers

Ulta Beauty

Lead Cashier

Laredo, TX · On-site

$13.75 - $16.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Laredo, TX · On-site

$12.50 - $15/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Laredo, TX · On-site

$12.50 - $15/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Laredo, TX · On-site

$13.75 - $16.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Laredo, TX · On-site

$13.75 - $16.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Laredo, TX · On-site

$13.75 - $16.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Laredo, TX · On-site

$13.75 - $16.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Laredo, TX · On-site

$12.50 - $15/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Laredo, TX · On-site

$13.75 - $16.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

ForgeFit

Remote Customer Service Specialist

Laredo, TX · On-site +1

$15 - $19.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

next page

Showing results 1-20

All JobsChat Support JobsChat Support Jobs in Laredo, TX

Chat Support information

See Laredo, TX salary details

$12

$22

$39

How much do chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chat support in Laredo, TX is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.90 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Laredo, TX?

The most popular types of Chat Support jobs in Laredo, TX are:

What are popular job titles related to Chat Support jobs in Laredo, TX?

For Chat Support jobs in Laredo, TX, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Laredo, TX look for?

The top searched job categories for Chat Support jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Chat Support jobs?

Cities near Laredo, TX with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Laredo, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $47,559 per year, or $22.9 per hour.

Customer Support Representative

CoinFlip

Laredo, TX • On-site

$12.50 - $16.75/hr

Other

Re-posted 3 days ago

Job description

CoinFlip is a global digital currency platform company focused on providing consumers with simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume, with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil, Mexico, and Spain. CoinFlip's digital currency kiosks make buying and selling major cryptocurrencies accessible for consumers who wish to purchase digital currency using cash.
CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white-glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects. We also offer the CoinFlip Crypto Wallet, a self-custodial cryptocurrency wallet available for iOS and Android devices.
CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune's Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.
We're seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers, maintaining compliance standards, and addressing technical issues with our various products.
You're the right fit for this role if you're:

  • Curious. You want to know the how and why behind what you do and utilize it to build an amazing customer experience.
  • Patient. Opening the world of crypto to new users means we're often educating them on our technology.
  • Flexible. You can multitask calls, chats emails and texts to meet our customers where they are.
  • An effective communicator. You prize listening to our customers and championing their needs while putting them at ease.
  • Motivated. Whether it's collaborating with the team or working on your own, you can shine in any capacity.
  • Solution oriented. You're not interested in just treating the symptom but finding the root cause of an issue.
  • A scholar. You are as passionate about education, especially in a field as dynamic as cryptocurrency, as we are.
Responsibilities:
  • Supporting our ATM customer base via phone, chat, email and SMS
  • Handling any functional questions regarding the usage of our ATMs and App
  • Provide basic cryptocurrency education to our customers
  • Troubleshoot ATMs and report any noticeable customer or equipment trends
  • Adhering to all performance expectations
  • Other duties as assigned
Qualifications:
  • Business fluent in Spanish and English
  • High School Diploma or equivalent required
  • Minimum typing speed of 30 WPM
  • Competent computer literacy
  • Troubleshooting experience, Microsoft Office familiarity preferred
  • Technical Acumen (iOS, Android, etc)
  • Must be located in Mexico
Nice to Have:
  • Basic knowledge of cryptocurrency and blockchains
  • Experience in a compliance heavy environment
  • 1-2 years of previous contact center experience
  • CRM Experience (Salesforce, Zendesk, Hubspot, etc.)
  • Familiarity with cloud-based call center software (Five9, NICE, InContact, Softphone, etc)

Compensation:
Annual Base Salary: $10,000 - $12,500 USD
Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical "startup" - we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.
CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.
By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we'll work with you to meet your needs.

Apply